Champion Pool and Patio

We were assured from the start that if we had any troubles or saw something not being done right we should not hesitate to call and contractor would be glad to take care of it. A starting time was not really scheduled, sometime within a week or 2 we were told. First worker came to dig up, cut and cap irrigation lines. A week later more workers came with contractor. He gave instructions and left. They worked on framing out new deck area. At one point I noticed that they were not building the frame according to the dimensions on the design work but none spoke English so I had to call contractor. He called the workers and got it taken care of. Cement was poured. Didn’t see anyone for a week. Workers came to frame off area for outdoor kitchen and to work on pergola and shed. I saw that workers were preparing to install shed door off to the side when design clearly stated it must go in the middle. Still no English speakers so called contractor who raised his voice at me and told me that I was holding them up by changing the design plans but door was moved to proper position. On a Monday, contractor knocked on the door and said they were ready to lay tile and I needed to go out and buy mastic and get spacers right away and that we were holding them up. On following Thursday contractor came and said we needed to choose brick to match so he could purchase next day. (While we were in design phase he was supposed to get us brick samples but we did not receive any.) We ended up with brick that doesn’t quite match. Contractor did apologize the next day for being pushy about the brick. Things progressed quietly until last things to do were to paint hardiplank on shed to match and reroute dryer. I had given contractor paint color swatch, but they just painted white. Contractor decided he couldn’t do dryer work. That was bad for us because dryer was now venting into new shed space and that was unacceptable. With work mostly complete we were ready for final walk around. We had a few details: paint on shed needed to be made to match the house, gutter angle needed to be properly aligned from point it was cut, and shed was filling with water when it rained. It was getting more difficult for me to talk to the contractor as he was very belligerent with me so he was to meet with my husband but he didn’t show up. He came next day unannounced and was angry that my husband couldn’t leave work to be there. I went thru it with him. He did not want to adjust the gutters or fix the paint but in the end he did both (we supplied the paint) and tried sealing shed with caulk. We received final invoice which had an extra $800 on it for the gas line. Gas line was already part of contract price and rerouting of dryer vent was not done so we asked to be considered that we had paid in full. We e-mailed back and forth a few times and then did not hear from him again. We found out later that gfi outlets had not been installed and replaced those ourselves; shed still leaks. We’re mostly happy as the work that was done was done well, but our contractor experience was trying.