Trust the flooring contractors from Waggoner Carpets in Carrollton, Texas, for quality flooring installations and products. Waggoner Carpets is a full-service flooring company that specializes in the "Shop at Home" service. We have been serving the Dallas/Fort Worth Metroplex since 1960 and welcome you to visit our showroom.
Business highlights
65 years of trusted experience
Services we offer
Carpet, wood flooring, ceramic tile & stone. Whether you want to create an elegant look for your home with hardwood flooring or want a comfortable carpet to meet your toes in the morning, our flooring contractor is the one to call. Visit our showroom or check out our gallery to pick your new flooring. No matter how big or small your flooring project is, our flooring contractors are ready to take it on to provide the quality flooring you need
Description of Work: Installed tile and carpet. It went well. They were recommended by a neighbor and we really liked what they had to offer. We have a couple of things we want them to look at as a wall was damaged when they removed baseboards and some of the tiles look a little high in areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,900
VICKI B.
03/2015
5.0
carpet installation, flooring contractor
+ 0 more
Carpet installation was completed in 1 1/2 days as scheduled. Team arrived on time each day and were very professional. The house looks great.
Description of Work: Replaced carpet in entire house. Replaced carpet in bathroom with vinyl.
Description of Work: remove carpet, install wood floors. Professional in every way: excellent selection of materials, knowledgeable/professional sales representative, knowledgeable/professional/timely installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Eddy S.
08/2014
5.0
carpet installation, flooring contractor
+ 0 more
No problems. It was done on time as promised.
Description of Work: Reinstall carpet pad & carpet in a bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$100
Mary W.
07/2014
5.0
carpet installation, flooring contractor
+ 0 more
They were very good. They were very thorough, neat, and got the job done in a hurry. The price, at the time, was reasonable. They came when they promised they would.
Description of Work: Put in a carpet in my den.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Arthur R.
06/2014
5.0
flooring contractor, hardwood floor
+ 0 more
Excellent work, seamless repair with existing floor.
Description of Work: Waggoner Carpet repaired our wood floor after a small water leak.
Two man crew worked very hard and did an excellent job.
Description of Work: Replaced carpet and tiled a bathroom floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
calvin M.
09/2013
5.0
carpet installation, flooring contractor
+ 0 more
It went great! Don was very helpful when we visited the store and let us take samples home to place in the rooms before buying. The estimate and installation went very smoothly - on time and professional crew. We are very happy with the quality of the carpet and pad.
Description of Work: We purchased carpet and installation for 3 bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,225
Kelly H.
08/2013
5.0
carpet installation, carpet cleaners
+ 0 more
It turned out perfect. No complaints and great clean up. It was actually installed better than the original carpet in my house.
Description of Work: Our family has used him numerous times to put in carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Chris L.
04/2013
5.0
carpet installation
+ -1 more
I left a message on a Sunday afternoon and they returned my call first thing Monday morning. I requested a patch of carpet be replaced due to a nail polish stain. I provided the extra carpet. They came out that afternoon for the job. The quality of repair was great The installation crew was very professional and fast. I highly recommend them for carpet repairs.
Description of Work: Replaced a section of stained carpet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Mike B.
04/2013
3.0
carpet installation, hardwood floor
+ 0 more
My wife and I visited the showroom, and met Don. He seemed a little reluctant to help us at first, until he figured out we were serious buyers for a fairly large project (1600 sq ft of carpet/hardwood) maybe it was just me. Anyway, we looked at all his products and liked what he had. We scheduled a home visit for him to come measure. Don showed up on time and got to work on his measurements. We had some discussion about "hardness" of the wood used in the engineered wood flooring we were considering. A few days later he called and gave a verbal estimate over the phone to my wife. He also felt compelled to comment to my wife that my "hang up" on the hardness of the wood was unfounded. Whatever, sorry for wanting to be an informed consumer. In the end, I think I knew more about the product he was selling than he did. His prices were reasonable, competitive to other bids. A verbal bid, really? This guys doesn't use e-mail or fax. Really, in this day and age of communications? Get with the times. Don was professional, but the methods are not. It wasn't a bad experience, but not a real pleasure either. I bought with the competition who provided top notch customer service and communication.
Description of Work: Showroom assistance, Home visit, Measuring, Quote preparation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
VICKI B.
03/2013
5.0
carpet installation
+ -1 more
I went to their store and picked a few options. They provided me with large samples and then came to my house to measure. They were always on time and did the work in one day. They put things back and it looked great.
Description of Work: Installed carpet in living room, bedroom, and bathroom. Also, installed vinyl in kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Steven H.
09/2012
5.0
carpet installation
+ -1 more
I purchased a remnant which they installed in a small bedroom. Very good value and excellent service by the technician. He even cleaned some spots in another bedroom that were left behind by the carpet cleaners!
Description of Work: purchase and installation of carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
James S.
05/2012
5.0
carpet installation
+ -1 more
The owner is very knowledgeable, honest and helpful in deciding what carpets are appropriate. They are very fair with the price. The service is always excellent. The owner is always accessible and very ethical too!
Description of Work: They have laid carpet for us.
I loved them. They knew what they were doing. They were knowledgeable and worked with us. I thought they were great!
Description of Work: They came to reface our carpet about a month ago. They did our hardwood in the living room and entry way. They put tile in our powder room. They put carpet in four of the rooms and closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Gail H.
09/2011
5.0
carpet installation
+ -1 more
I liked dealing with the people there. They are very knowledgeable. They took plenty of time. I did not shop around so I do not know much about the pricing. They set up the time and they were here exactly when they said they would be here. It was a great experience and it looks great. I would use them in the future.
Description of Work: Two weeks ago I had Waggoner Carpets to replace all the carpets downstairs in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Carol C.
08/2011
5.0
carpet installation
+ -1 more
Except for a glitch in scheduling, the job was flawless. Old carpet and padding removed and hauled off, all the scraps taken off, carpet vacuumed afterwards to get up the little pieces that dropped, floor next to the hallway was swept. They even left me with the remanents should an accident happen that needed a patch!
Description of Work: Removed carpet in 2 bedrooms and a hallway and replaced with new padding and carpet. Moved the furniture in each room that needed to be moved and replaced it when done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,700
Michael B.
05/2011
5.0
carpet installation
+ -1 more
We called Waggoner for a bid and they were able to come out the same day. Don was very professional and there was no pressure.Their price quoted was lower than two other bidders for the same carpet and pad specifications. They also were able to do the work on a Saturday. Their installers were on time and professional and they explained step by step what they were going to do. They moved all the furniture carefully and put it back exactly where it belonged. Their quality of work was excellent and they made sure we were happy with everything before they left. As a bonus they offered to make stitched mats out of the new carpet that was left over at no cost. We had two mats made and they even attached no skid backing to them. We would not hesitate to use them again and we highly recommend them.
Description of Work: Moved furniture Removed old carpet and pad Installed new pad and carpet Put furniture back Hauled away old carpet and pad
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Sue S.
09/2010
5.0
carpet installation
+ -1 more
Great -- we picked out samples in the showroom, the owner came to our house and measured for the carpet, the carpet arrived in a reasonable amount of time and there was no delay in scheduling installation. Installation was begun within about 45 minutes of the time stated and completed in a very efficient manner.
Description of Work: Excellent service, very reasonable price, came exactly when they said they would and completed the job quickly and efficiently
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Marston M.
07/2010
5.0
carpet installation
+ -1 more
Overall, it was a very positive experience. They were responsive from the very first contact. Even though this was a very small job and did not involve sale of new carpet, I felt like they appreciated my business and treated me like I was having a large job done. I thought the price was very reasonable, they came when they said they would be there, and completed the job in a timely and professional manner.
Description of Work: Installed approximately 8 sq ft of new padding and relaid carpet after a water leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Denise R.
11/2008
5.0
ceramic tile
+ -1 more
They always do a great job and we have hired them multiple times. We recommend them to everyone because they are just such a professional company. I would highly recommend them
Description of Work: They did the tile in one of the bathrooms of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Denise R.
11/2008
5.0
carpet installation
+ -1 more
They are an extremely good company. We have used them multiple times and really like them. The workers they have do excellent work and are very professional. I would highly recommend them to everyone.
Description of Work: We have used them a few times for our carpet and so have our friends.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Cleaning
FAQ
Waggoner Carpet Inc is currently rated 5 overall out of 5.
Waggoner Carpet Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Waggoner Carpet Inc does not offer free project estimates.
No, Waggoner Carpet Inc does not offer eco-friendly accreditations.
No, Waggoner Carpet Inc does not offer a senior discount.
No, Waggoner Carpet Inc does not offer emergency services.
No, Waggoner Carpet Inc does not offer warranties.
Waggoner Carpet Inc offers the following services: Carpet, wood flooring, ceramic tile & stone. Whether you want to create an elegant look for your home with hardwood flooring or want a comfortable carpet to meet your toes in the morning, our flooring contractor is the one to call. Visit our showroom or check out our gallery to pick your new flooring. No matter how big or small your flooring project is, our flooring contractors are ready to take it on to provide the quality flooring you need