We specialize in complete customer service. Our qualified staff and personnel have over 30 years experience in the tile industry. We use an environmentally safe chemical product line. Call us today!
The project ended up being much bigger than we initially anticipated. Joseph had other contractors that he was able to recommend to help us get the job completed correctly. Great work, great service and excellent communication.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kristiana B.
02/2020
5.0
If you need tile work on Austin you should use this team. Not your get it done quick and cheap crew. This team is so professional and really knows their stuff. I had some pretty significant cracking in the tile in my bathroom and they identified some issues with the original work done and were able to fix the problems, but also didn’t oversell me anything I didn’t need. I was very comfortable that Joe and the team knew exactly what they were talking about and I felt they charged a very fair an reasonable price. They are on time, courteous, and communicative, and do very high quality work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Debbie S.
02/2020
5.0
This company did an outstanding job with the tile repair in our home. Mr. Maxwell provided a bid and explained the entire process so we knew exactly what would be done during the project. They were professional, efficient and did a great job with clean up following the completion. Thank you Joe and Kiki!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,500
Dean D.
01/2020
5.0
Happy to provide this company with a 5 star review! Mr. Maxwell and his crew was on time, well prepared, did everything they said they were going to do as promised and as quoted! He replaced some damage tile throughout my house and a very short time! I was very impressed with his knowledge of tile/grout and his open willingness to share money saving suggestions and ideas related to maintenance and care of my floors! Can't say enough about how much care they displayed to provide me with great results! Mr. Maxwell, wish you the very best and based on your honest assessment of my project and reasonable price your business should continue to excel! Thank you!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chrislea D.
12/2019
5.0
I would hired handymen in the past to fix my grout who had no idea what they were doing. Joseph Campbell of Tile and Grout Solutions took the time to explain the steps to me answering all of my questions. He arrived promptly, did the work efficiently, cleaned the area thoroughly, and now the tub in one bathroom and the European shower in my master bathroom look like new! Additionally, Joseph was very conscientious about some health concerns of mine. I was recently discharged from the hospital with some breathing issues. Joseph knew that some of the work he would do would produce dust and fumes, a potential hazard for me. He made sure that I was safely located on my back patio in the fresh air during this part of the repair process, and he used fans and opened windows to remove any lingering fumes afterwards. Not only is Joseph a skilled professional, but he is also a caring human being. Win-win! I will use Tile and Grout Solutions, Inc. for all my tile work in the future. They have my highest recommendation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mark G.
12/2019
5.0
Joe was very responsive , professional and got the job done ahead of schedule. We had the grout and caulking in an upstairs bath and downstairs shower completely removed and replaced. He even pointed out where weep holes in the shower had been covered by a previous layer which he addressed . I would highly recommend him and would use again if the need arises.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John V.
11/2019
5.0
Joe is the best! Prompt, professional, knowledgeable, and friendly. He and his assistant Kiki replaced the caulking in the shower and some tiles on the floor excellently. They worked efficiently and cleanly. After my first visit with Joe when he came by to quote, I didn't even need to get any other quotes. He has great integrity, and is hard working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Linda C.
10/2019
5.0
Prompt, courteous, patient, professional and reliable
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$860
Michael J.
08/2019
5.0
Joe came out when he promised and even went out of his way to return when I found extra work that needed doing one week after completing the initial project. Work was done very professionally and completed with a smile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,700
Fred S.
08/2019
5.0
Joe Marshall and his crew from Tile & Grout Solutions, Inc. went way beyond my expectations to repair cracked floor tiles in my home. I was aware of about 12 tiles that needed replacing. They found several more that I did not know about and replaced them. The price quoted did not change with additional replacements. This was a remarkably positive experience with a construction-related business. I urge anyone who needs floor tile repair to con tact Joe. He is the very best!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,200
Marilyn S.
07/2019
5.0
Courteous, professional, reliable
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$750
Preston W.
05/2019
5.0
Timely service and a very good job. We hd to replace 20 ceramic tiles in the entry way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Catherine R.
05/2019
5.0
Quick response, great customer service, and quality work. Joe replaced slate tile on our outside stoop, after we had the concrete repaired. The results are gorgeous! I smile each time I see it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$800
Kent J.
04/2019
5.0
I have known the owner Joe Maxwell for many years. Our roles were reversed originally due to the fact he was MY customer when I was a service advisor at the auto dealership where he had purchased one of his work vehicles for his business. Joe was a tough customer as they say, and he demanded quality service, which I always did my best to provide. It had been several years since I had seen or talked to him when I needed tile laid in my house. He was the first person I thought of... I have found over the years that people who are in a service business who expect and demand good service, are that way because they provide excellent service themselves. And boy was I right! Joe and his team of installers were prompt, on time, efficient, and delivered on everything that was promised. You can not go wrong with this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rita W.
04/2019
4.0
I considered the cost a little pricy for the time and work performed.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
jeff m.
04/2019
5.0
They did a great job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Nancy L.
02/2019
5.0
Joe worked for me for many years when I was in Real Estate, and always did an excellent job. They did an excellent job in our kitchen last week. We had buckling caused by our foundation. Nancy LG in Austin, TX
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$850
Kim F.
01/2019
5.0
Completely professional team responded promptly. They completed the repair quickly for a reasonable fee and when they finished cleaned up such that you would hardly even know they had been there. Additionally you cannot even tell which tiles were replaced when looking at our floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bob L.
01/2019
5.0
We were very pleased with the work done by Joe and Mike and highly recommend them for any work relating to tile. Their commitment to their work was apparent and much appreciated. Sincerely, Bob and Karin Lockwood
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$700
Margaret P.
01/2019
5.0
Excellent work but very expensive.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Richard L.
01/2019
5.0
Joe was great to work with. Came in on short notice to fix buckling tile caused by foundation crack. Did excellent work and will use them again
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
virginia w.
12/2018
5.0
Mr,Joe was very easy to work with and very informative .The quality of his work was excellent & workmanship. Most important was the clean up well done. I WOULD TRULY RECOMMEND TILE & GROUT SOLUTION. Virginia Dec 3,2018
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Nancy V.
12/2018
5.0
max and kiwi were prepared with all the tools they needed to do a clean and neat removal of broken tile and replacement with matching grout. no filty dust as worked like doctors with suction from the vacuum while cutting away the old grout for removal with good teamwork and diamond bit. they were polite and nice people and saved me money for the clean job and hardly no cleanup afterwards. blessed!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
Winston H.
11/2018
5.0
We were especially impressed with the work of Quique Marina.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
James M.
11/2018
5.0
Joseph and Kiki were very knowledgeable and professional. The job consisted of floor patches from a recent foundation repair and we had matched ceramic tile and did prep work to the floor. They performed the Installation of tile and matched grout. Added floor seam where our addition slab met with original. We would recommend them to others to perform flooring upgrades or other related jobs needed. They also gave us some tips on how to take care of our backsplash that we installed ourselves. This went above and beyond my wifes expectations. Enough said