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The Picky Maid

House Cleaning, Buffing and Polishing, Ceiling Fans,

About us

The Picky Maid has been cleaning homes since the year 2000. It first started out as a friendly neighbor housecleaning but in 2006 our family decided to make the company known a little more. In 2008 we became 100% Eco-friendly. We provide all non toxic products and supplies. We are bonded and insured. We assign either one-three housekeepers per team each visit. We do not charge by the hour or by how many housekeepers we assign. Our initial cleaning takes a little longer since we haven't serviced your home. We guarantee you'll be very pleased with our Picky Team or we'll come back for free.

Business highlights

25 years of trusted experience

Services we offer

Residential and Commercial house cleaning. Eco-friendly products provided. Move-Out/In, Make ready, Post Construction cleanup, Office cleaning, weekly cleaning, every two weeks, monthly cleaning available. Detail cleaning, Spring cleaning, Basic standard cleaning. No contracts required. On-site Laundry services. Organization/De-cluttering. Window and Carpet cleaning referral.

Services we don't offer

Pet cleanup, ironing, child care

Amenities

Free Estimates
Yes
Senior Discount

$10



Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

4.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
25%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.0
value
4.1
professionalism
4.5
responsiveness
4.6
punctuality
4.9
Showing 1-8 of 8 reviews

tifney S.
08/2013
4.0
house cleaning
  + -1 more
They were good. They said they use natural products but they wanna use bleach on the shower. They'll probably use some products if you have it because they don't bring products that are not natural, like the abrasive stuff you use on the shower. She asked me to use it and I told her that it's fine. They came on time. They were like laid back but I like that. I'd prefer that because I was trying to explain how I had clutter everywhere and they were nice about it. I'm sure they would have been even more professional if I wasn't talking to them the whole time. She even offered to come back and help me organize. They did a good job and I felt really good after they left. If I could afford them, I could use them every week.
Description of Work: I used The Picky Maid two years ago for housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Jack B.
10/2012
1.0
house cleaning
  + -1 more
Paid for a detailed cleaning. -staff did not have product to clean floors -staff did not clean base boards or shoe molding -staff did not clean between railing on the stairs -staff did a terrible job dusting. For instance large corners of our shelf was not dusted or the dusted around coasters instead of picking them up. This reoccurred throughout the house. -staff did not put garbage bags back in the trash cans -staff did not clean the floor at all in some parts of the house, missing large corners of a room or complete rooms -mopped the wood laminent with water, did not have any floor cleaner. -staff moved limited furniture (only when asked) after my husband found they did not even pull out stools and clean under tables -staff did not vacuum furniture Terrible service! Not really sure what we paid this cleaning service to do... My husband had to go back and clean everything himself because he had a client scheduled. Will not use this service again. Asked Mary (owner) for a refund.
Description of Work: They swept some of the floors-missed laundry room and large portions of room. Vacuumed carpets Mopped floor with water ;( They cleaned toilets, showers Kinda dusted Wiped down kitchen

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$115

Response from The Picky Maid
The condition of this house was by all means a "heavy" cleaning. Lots of fog hair, dust, and the bathrooms were unsanitary. Our team wanted to leave everything to the customer's satisfaction. The customer checked upstairs and approved. He also checked the first floor and asked about recurring service. The crew told him to contact the office. Once we received the call from the customer's wife, we immediately had a replacement team to reclean that day, however, she refused.

Jack B.
05/2011
4.0
house cleaning
  + -1 more
unknown
Description of Work: Did not retuen my call per agreed upon. After scheduling, they had a conflict and they emailed the night before instead of calling. regarding the- make sure you walk through before and after. they didnt clean everything and then missed spots. On the positive, they were willing to re-mop/ clean areas done poorly, missed or not done. Overall, i dont think we'll have them back to clean...

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0


Carol O.
04/2011
5.0
house cleaning
  + -1 more
They had a girl that we felt was just wonderful and the best one that we have ever had. However, she quit working for them. Then she came to the house and told us that she wasn?t working there anymore. I am still using her, but she is not with them. The Picky Maid is a great place and the girls over there are all good housecleaners. We spent $120 for their service and we thought that was a little high, but we liked their service very much. They were very good. They are great because the girls did a good job. They used to come on time. The girl we are still using came out with each girl the first time and went around our house with them to see if there was anything unusual they should know about. She made sure that they don?t dust around things. She had them pick everything up to dust under it and so forth. They had two ways of doing the service. They had $110 and $120. They did extra for $120 like made beds, cleaned the blinds and all kinds of things. We took the service for $120 because I am handicapped and I can?t do much of it. I would use their services again.
Description of Work: We used the services of The Picky Maid for housecleaning. Their last visit to my house was about a month and a half ago. They used come once a month to do complete housecleaning which included dusting, sweeping and washing things.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

WILLIAM H.
11/2010
5.0
house cleaning
  + -1 more
We are very satisfied with the work they have performed here in our home. They are always on time.
Description of Work: We have had the Picky Maid housecleaning service since July 2010 on a biweekly schedule and they have done a very good job in cleaning our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Joshua H.
11/2010
5.0
house cleaning
  + -1 more
I live in a 1000sq ft condo and have had them come out three times (about every third week). The first time a few areas were missed that were a little out of reach for the housekeeper but were obvious to me being 6'2" but they corrected those the second time and also did a good job the third time. One person always shows up at the beginning who speaks English if you have concerns. They are eco-friendly which I liked; I came home to a nice clean smell and not a heavy chemical smell.
Description of Work: "Detailed" Cleaning as shown on their website.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Carol O.
07/2010
5.0
house cleaning
  + -1 more
They did a great job. We had a lot of clutter, and they were very nice about it, They were very thorough and left the house shining.
Description of Work: We had the Picky Maid do a housecleaning job. They have a basic service and also a detail service. We chose the detail, which included dusting and cleaning everything they came to - miniblinds, glass doors, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Eveline W.
05/2009
5.0
house cleaning
  + -1 more
I needed a new cleaning lady because my old one had a baby and took the baby to work with her! I didn't like the liability factor in this! So, I contacted 2 cleaning services that I found on Angie's list: the first never responded, the second was way too expensive. I got the Picky Maid number from my hairdresser, she told me they had been cleaning her salon and her home for years and was very happy with their work and their prices. She also told me they could give quotes over the phone. I contacted Mary Tello and spoke with her briefly over the phone giving her details about the house: how many bedrooms, bathrooms, etc. She referred me to their website and told me to look at their various cleaning "menus". She could quote me a price over the phone for the initial detailed cleaning over the phone. She said she would be able to give me a price for the weekly services after she had actually seen and worked at the house first. All pretty reasonable stuff. For the $220, the four ladies stayed for 4 hours and cleaned the house from top to bottom very thoroughly. I was very pleased. I was even more pleased when she said the weekly clean would cost $135 for regular or $145 for a more detailed weekly clean. I now alternate those 2 services. I am very happy. One day there was a misunderstanding because Mary had a family emergency and wasn't there. I emailed her, the next week and did the extra work at no extra cost.
Description of Work: The Picky Maid team have been coming to my house now for about 3 months. I waited to submit a report because I wanted to see how things would go for a while, first. Well, things are going good! They cleaned my house the first time from top to bottom. They call this "initial detailed clean" for $220. Every week after that they did a "detail clean" for $145 and a "regular clean" for $135. My house is larger than 5,000 square feet. They have a very good website that gives you a list of all the things that will be cleaned every week. It is quite impressive. There are 4 ladies every week. Mostly the same ones, Cynthia and Mary are there mostly every week, which is good because these 2 speak English, excellently. They start upstairs and work their way down. Every week I ask them to detail the whole house and add a different room that doesn't need to be cleaned every week as precisely, like the exercise room, the media room, or the guest room. Look at their website www.pickymaid.com for the correct names of their various cleaning service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$135

    Contact information

    401 Congress Ave Ste 1540, Austin, TX 78701

    www.pickymaid.com/

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Buffing and Polishing,
    Ceiling Fans,
    Finished Carpentry and Woodworking,
    Window Cleaning,
    Furniture Refinishing and Repair,
    Countertops and Backsplashes,
    Cabinet Making,
    Blind Cleaning,
    Appliance Repair

    FAQ

    The Picky Maid is currently rated 4.3 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:00 AM - 3:00 PM

    The Picky Maid accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
    Yes, The Picky Maid offers free project estimates.
    No, The Picky Maid does not offer eco-friendly accreditations.
    No, The Picky Maid does not offer a senior discount.
    No, The Picky Maid does not offer emergency services.
    No, The Picky Maid does not offer warranties.
    The Picky Maid offers the following services: Residential and Commercial house cleaning. Eco-friendly products provided. Move-Out/In, Make ready, Post Construction cleanup, Office cleaning, weekly cleaning, every two weeks, monthly cleaning available. Detail cleaning, Spring cleaning, Basic standard cleaning. No contracts required. On-site Laundry services. Organization/De-cluttering. Window and Carpet cleaning referral.
    Pet cleanup, ironing, child care

    Contact information

    401 Congress Ave Ste 1540, Austin, TX 78701

    www.pickymaid.com/

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:00 AM - 3:00 PM