Founded 1992 • With Angi since June 2006
Allen's Air Care, Inc., is a locally owned and operated business serving Rutherford County and surrounding counties since 1992. We service and repair all major brands of heating and air equipment. Each year we are voted one of Rutherford County's Favorite Heating and Air companies by the readers of the Daily News Journal in their reader's choice award, The Ruthies. For excellent service at a fair price, call Allen's Air Care at 615-459-2424. Emergency service is available 24 hours a day, 7 days per week.
Awards and Badges
Angi Certified
Business Highlights
Emergency Services OfferedImages
Verified Reviews
Ratings Distribution
Rating Details
Price
Professionalism
Punctuality
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HVAC Companies (57)air duct cleaning (8)
Showing 1-25 of 60 reviews
Robbie and kathy C.
02/28/2021
Great. They were so nice and thorough. I highly recommend them
Description of Work
Repair furnace
Category
heating & air conditioning/hvac
Hire Again?
Yes
Service Provider Response
Thank you so very much for taking the time to provide us with your positive review! We appreciate your business and trusting us as your HVAC professionalVivian R.
10/20/2020
EXCELLENT SERVICE! Craig was professional, polite and answered all my questions. Highly recommended!
Description of Work
Routine maintenance on my HVAC unit
Category
heating & air conditioning/hvac, air duct cleaning
Cost
$144
Hire Again?
Yes
Service Provider Response
Thank you so very much for taking the time to provide us with your positive review! We appreciate your business and trusting us as your HVAC professional.Richard T.
10/12/2020
A fantastic was done by all personnel
Description of Work
Replace A/C Duct work
Category
air duct cleaning
Hire Again?
Yes
Service Provider Response
Thank you so very much for taking the time to provide us with your positive review! We appreciate your business and trusting us as your HVAC professional.Heidi H.
06/20/2020
I am very pleased with the work Allen Air Care provided. The team arrived on time. They were professional and quiet. All the work was explained to me. For the first time ever the issue of hot spots and cold spots was discussed. I needed to have two dampers installed into the ductwork. My bedroom, which has always been the warmest room in my house is now the coolest! I couldn't be happier! The unit is incredibly quiet and efficient. I highly recommend Allen Air Care. Their work is excellent.
Description of Work
I needed a new heat pump installed.
Category
heating & air conditioning/hvac
Cost
$6,300
Hire Again?
Yes
Service Provider Response
Thank you so very much for taking the time to provide us with your positive review! We appreciate your business and trusting us as your HVAC professional.Elliott H.
06/25/2019
I called the operator and discussed the service call. I put my tenant in touch with the operator, the work was scheduled, and I was called when the repair was suggested. Everything went well and my tenants are happy. It was also a painful lesson in educating my tenants to change the filter!
Description of Work
My tenant called and requested hvac service.
Category
heating & air conditioning/hvac
Cost
$200
Hire Again?
Yes
Service Provider Response
Thank you so very much for taking the time to provide us with your positive review! We appreciate your business and trusting us as your HVAC professional.Don T.
07/23/2018
Everything went smoothly. Everyone showed up when they said the would, the installation is clean with good attention to detail. The salesman was knowledgeable and patient, didn't try to up sale me and answered questions accurately. Allen's did the legwork for getting the energy star rebates from the utility company which was unexpected and appreciated. I went with a system with a two speed compressor which cost more but because the AC runs longer, the humidity is lower and my house is much more comfortable. They matched my best quote for comparable equipment.
Description of Work
Replaced heat pump
Category
heating & air conditioning/hvac
Cost
$8,200
Hire Again?
Yes
Service Provider Response
Thank you so very much for taking the time to provide us with your positive review! :) We appreciate your business and trusting us as your HVAC professional.Alan B.
07/17/2018
I will only use Allen’s Air Car from now on.
Description of Work
Air duct repair
Category
heating & air conditioning/hvac
Hire Again?
Yes
Service Provider Response
Thank you so very much for taking the time to provide us with your kind review! :) We appreciate your business and trusting us as your HVAC professional.Gerald D.
11/02/2017
Obtained several estimates and Allen's Air Care was the best price for the equipment installed and other services needed. Mr. Steve Kirk was very professional and I never felt pressured into purchasing his equipment. Once I decided on Allen's they installed my new unit in a timely, professional, and caring manner. The installation foreman, Charlie was great as well as the entire installation crew. Very pleased with everything they did. Would definitely recommend them to anyone needing their services.
Description of Work
Needed complete replacement of 18 year old HVAC unit.
Category
heating & air conditioning/hvac
Cost
$5,784
Hire Again?
Yes
Service Provider Response
Thank you for your kind words Mr. [Member Name Removed]! We appreciate your business and trusting us as your HVAC professional.David D.
10/25/2017
Chad B.
10/23/2017
My review isn't about the technician that showed up at my home (who was on time) as it is about the office staff and the customer service. I called scheduling a fall tune up and maintenance, and specifically asked about our tank-less water heater and if it would be part of the service. I would not have scheduled service with them if they couldn't have serviced the tank-less heater, but they said they could, so I set the appointment. The technician showed up and cleaned everything except the water heater and then when I called about it the office staff said my conversation never happened and offered to send someone back out for additional money.
Description of Work
Fall service of HVAC units and tank-less water heater.
Category
heating & air conditioning/hvac
Cost
$400
Service Provider Response
Mr. [Member Name Removed], Allen's Air Care has been striving to meet our customer's expectations and to deliver what we promise for 25 years however, it appears we have not met your expectations in this situation. To review, we originally emailed a quote to your wife on October 12th stating the price was $149 per unit for the year for a total of $298 to perform the fall and spring services, and there was no mention of an annual hot water heater service in the email. You called us on October 17th to schedule the service. We serviced both of your HVAC units and were going to service them again in the spring and we charged you $129 per unit for a total of $258, not the quoted $298 or the $400 that you reference. There was a miscommunication along the way about your hot water heater and we offered to add that service at our standard rate of $100. Since we do not have the same recollection about the hot water heater service and the associated charge, we are going to credit you for half of the Maintenance Agreement so you can retain another company for your hot water heater and your spring HVAC service. Best Regards, AAC.Denise D.
06/21/2017
Great. Everything was done that was quoted. The work was done professionally and on time. We got quotes from 3 companies and this company was the best in all categories.
Description of Work
Purchase and install new HVAC unit.
Category
heating & air conditioning/hvac
Cost
$5,800
Hire Again?
Yes
Service Provider Response
Thank you for your kind words and for your business Ms. [Member Name Removed]!Corbin S.
04/18/2017
New customer. Called early in the morning and the tech had the unit repaired before I got home from work in the early afternoon.
Description of Work
Motor on the A/C went out.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Service Provider Response
Thank you Mr. [Member Name Removed]; we appreciate your review and your business very much!Michael B.
02/22/2016
They have always been really good. My interaction with them is good. It has been very good. They are very professional.
Description of Work
They come out for routine maintenance checks.
Category
heating & air conditioning/hvac
Cost
$79
Hire Again?
Yes
Service Provider Response
Thank you! We appreciate your business very much.Brada C.
01/26/2015
Robin R.
01/19/2015
Linda C.
01/17/2015
Tom N.
01/17/2015
Mary C.
10/14/2014
Robert S.
06/24/2014
Michael B.
06/17/2014
Service tech called to say he was on his way, came in to drop temp to get unit on, went outside and did his job, came back in and checked the thermostat, I signed the paperwork and he left.
Description of Work
Yearly spring service on unit.
Category
heating & air conditioning/hvac
Cost
$129
Hire Again?
Yes
Richard W.
06/07/2014
Thomas R.
06/07/2014
Lorraine S.
05/20/2014
Evelyn W.
05/12/2014
The check-up went well and I had no problems. I would never call anyone else, because they have been so reliable.
Description of Work
They did a checkup on my unit which they do twice a year. They always are always ready to come out if I have a problem.
Category
heating & air conditioning/hvac
Hire Again?
Yes
LInda A.
03/29/2014
I have a contract for the winter and spring inspections. They replace a part when they came for the winter inspection and did not cost very much. I have been using them since 2005.
Description of Work
Not sure of the date. They did their inspection of the unit and may sure they it was okay for the winter.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Other Information
Services Offered
Services Not Offered
air duct cleaning, window units
Licensing
Licensed
Bonded
Insured
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