Allen's Air Care Inc

Founded 1992 • With Angi since June 2006

Allen's Air Care, Inc., is a locally owned and operated business serving Rutherford County and surrounding counties since 1992. We service and repair all major brands of heating and air equipment. Each year we are voted one of Rutherford County's Favorite Heating and Air companies by the readers of the Daily News Journal in their reader's choice award, The Ruthies. For excellent service at a fair price, call Allen's Air Care at 615-459-2424. Emergency service is available 24 hours a day, 7 days per week.

Awards and Badges

Angi Certified

Business Highlights

Emergency Services OfferedEmergency Services Offered

Images

New ConstructionReplacementReplacement

Verified Reviews

4.8

(60) Verified Reviews

Ratings Distribution

5

56

4

1

3

0

2

2

1

1

Rating Details

Price
4.7
Professionalism
4.8
Punctuality
4.9
Quality
4.9
Responsiveness
4.8

Read reviews by category

HVAC Companies (57)air duct cleaning (8)
Showing 1-25 of 60 reviews
Robbie and kathy C.
5.0
02/28/2021
Great. They were so nice and thorough. I highly recommend them
Description of Work
Repair furnace
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you so very much for taking the time to provide us with your positive review! We appreciate your business and trusting us as your HVAC professional
Vivian R.
5.0
10/20/2020
EXCELLENT SERVICE! Craig was professional, polite and answered all my questions. Highly recommended!
Description of Work
Routine maintenance on my HVAC unit
Category
heating & air conditioning/hvac, air duct cleaning
Cost
$144
Hire Again?
Yes

Service Provider Response

Thank you so very much for taking the time to provide us with your positive review! We appreciate your business and trusting us as your HVAC professional.
Richard T.
5.0
10/12/2020
A fantastic was done by all personnel
Description of Work
Replace A/C Duct work
Category
air duct cleaning
Hire Again?
Yes

Service Provider Response

Thank you so very much for taking the time to provide us with your positive review! We appreciate your business and trusting us as your HVAC professional.
Heidi H.
5.0
06/20/2020
I am very pleased with the work Allen Air Care provided. The team arrived on time. They were professional and quiet. All the work was explained to me. For the first time ever the issue of hot spots and cold spots was discussed. I needed to have two dampers installed into the ductwork. My bedroom, which has always been the warmest room in my house is now the coolest! I couldn't be happier! The unit is incredibly quiet and efficient. I highly recommend Allen Air Care. Their work is excellent.
Description of Work
I needed a new heat pump installed.
Category
heating & air conditioning/hvac
Cost
$6,300
Hire Again?
Yes

Service Provider Response

Thank you so very much for taking the time to provide us with your positive review! We appreciate your business and trusting us as your HVAC professional.
Elliott H.
5.0
06/25/2019
I called the operator and discussed the service call. I put my tenant in touch with the operator, the work was scheduled, and I was called when the repair was suggested. Everything went well and my tenants are happy. It was also a painful lesson in educating my tenants to change the filter!
Description of Work
My tenant called and requested hvac service.
Category
heating & air conditioning/hvac
Cost
$200
Hire Again?
Yes

Service Provider Response

Thank you so very much for taking the time to provide us with your positive review! We appreciate your business and trusting us as your HVAC professional.
Don T.
5.0
07/23/2018
Everything went smoothly. Everyone showed up when they said the would, the installation is clean with good attention to detail. The salesman was knowledgeable and patient, didn't try to up sale me and answered questions accurately. Allen's did the legwork for getting the energy star rebates from the utility company which was unexpected and appreciated. I went with a system with a two speed compressor which cost more but because the AC runs longer, the humidity is lower and my house is much more comfortable. They matched my best quote for comparable equipment.
Description of Work
Replaced heat pump
Category
heating & air conditioning/hvac
Cost
$8,200
Hire Again?
Yes

Service Provider Response

Thank you so very much for taking the time to provide us with your positive review! :) We appreciate your business and trusting us as your HVAC professional.
Alan B.
5.0
07/17/2018
I will only use Allen’s Air Car from now on.
Description of Work
Air duct repair
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you so very much for taking the time to provide us with your kind review! :) We appreciate your business and trusting us as your HVAC professional.
Gerald D.
5.0
11/02/2017
Obtained several estimates and Allen's Air Care was the best price for the equipment installed and other services needed. Mr. Steve Kirk was very professional and I never felt pressured into purchasing his equipment. Once I decided on Allen's they installed my new unit in a timely, professional, and caring manner. The installation foreman, Charlie was great as well as the entire installation crew. Very pleased with everything they did. Would definitely recommend them to anyone needing their services.
Description of Work
Needed complete replacement of 18 year old HVAC unit.
Category
heating & air conditioning/hvac
Cost
$5,784
Hire Again?
Yes

Service Provider Response

Thank you for your kind words Mr. [Member Name Removed]! We appreciate your business and trusting us as your HVAC professional.
David D.
5.0
10/25/2017
Fantastic! Craig, our service tech, was extremely thorough with the entire process.
Description of Work
Annual inspection and maintenance
Category
heating & air conditioning/hvac
Cost
$99
Hire Again?
Yes

Service Provider Response

Thank you for your kind words and your business!
Chad B.
2.0
10/23/2017
My review isn't about the technician that showed up at my home (who was on time) as it is about the office staff and the customer service. I called scheduling a fall tune up and maintenance, and specifically asked about our tank-less water heater and if it would be part of the service. I would not have scheduled service with them if they couldn't have serviced the tank-less heater, but they said they could, so I set the appointment. The technician showed up and cleaned everything except the water heater and then when I called about it the office staff said my conversation never happened and offered to send someone back out for additional money.
Description of Work
Fall service of HVAC units and tank-less water heater.
Category
heating & air conditioning/hvac
Cost
$400

Service Provider Response

Mr. [Member Name Removed], Allen's Air Care has been striving to meet our customer's expectations and to deliver what we promise for 25 years however, it appears we have not met your expectations in this situation. To review, we originally emailed a quote to your wife on October 12th stating the price was $149 per unit for the year for a total of $298 to perform the fall and spring services, and there was no mention of an annual hot water heater service in the email. You called us on October 17th to schedule the service. We serviced both of your HVAC units and were going to service them again in the spring and we charged you $129 per unit for a total of $258, not the quoted $298 or the $400 that you reference. There was a miscommunication along the way about your hot water heater and we offered to add that service at our standard rate of $100. Since we do not have the same recollection about the hot water heater service and the associated charge, we are going to credit you for half of the Maintenance Agreement so you can retain another company for your hot water heater and your spring HVAC service. Best Regards, AAC.
Denise D.
5.0
06/21/2017
Great. Everything was done that was quoted. The work was done professionally and on time. We got quotes from 3 companies and this company was the best in all categories.
Description of Work
Purchase and install new HVAC unit.
Category
heating & air conditioning/hvac
Cost
$5,800
Hire Again?
Yes

Service Provider Response

Thank you for your kind words and for your business Ms. [Member Name Removed]!
Corbin S.
5.0
04/18/2017
New customer. Called early in the morning and the tech had the unit repaired before I got home from work in the early afternoon.
Description of Work
Motor on the A/C went out.
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you Mr. [Member Name Removed]; we appreciate your review and your business very much!
Michael B.
5.0
02/22/2016
They have always been really good. My interaction with them is good. It has been very good. They are very professional.
Description of Work
They come out for routine maintenance checks.
Category
heating & air conditioning/hvac
Cost
$79
Hire Again?
Yes

Service Provider Response

Thank you! We appreciate your business very much.
Brada C.
5.0
01/26/2015
Jeck was on time explained what was being served, very polite.
Description of Work
Semi yearly checkup.
Category
heating & air conditioning/hvac, air duct cleaning
Cost
$159
Hire Again?
Yes

Service Provider Response

Thank you!
Robin R.
5.0
01/19/2015
Brian was courteous, did a great job and was very friendly.
Description of Work
Annual service check up for fall.
Category
heating & air conditioning/hvac
Cost
$129
Hire Again?
Yes

Service Provider Response

Thank you!
Linda C.
5.0
01/17/2015
Service man called while en route to confirm time. Was very efficient - got the job done and left.
Description of Work
Serviced two furnaces for fall maintenance
Category
heating & air conditioning/hvac
Cost
$250
Hire Again?
Yes

Service Provider Response

Thank you!
Tom N.
5.0
01/17/2015
They were on time, professional and friendly.
Description of Work
Annual inspection and servicing of 2 central heating systems.
Category
heating & air conditioning/hvac
Cost
$250
Hire Again?
Yes

Service Provider Response

Thank you!
Mary C.
5.0
10/14/2014
The serviceman checked the thermostat, cleaned the coils, checked amps and voltage on the sir conditioning unit.
Description of Work
Service contractor performed maintenance for the Summer.
Category
heating & air conditioning/hvac
Cost
$129
Hire Again?
Yes

Service Provider Response

Thank you!
Robert S.
5.0
06/24/2014
Allen Air care was on time, performed his job and advised me what he did and that every thing was in excellent working order.
Description of Work
Tuned up A/C & heat pump. inspected unit.
Category
heating & air conditioning/hvac
Cost
$12,900
Hire Again?
Yes
Michael B.
5.0
06/17/2014
Service tech called to say he was on his way, came in to drop temp to get unit on, went outside and did his job, came back in and checked the thermostat, I signed the paperwork and he left.
Description of Work
Yearly spring service on unit.
Category
heating & air conditioning/hvac
Cost
$129
Hire Again?
Yes
Richard W.
5.0
06/07/2014
Brian cleaned the outside heat pump, checked the Freon, checked the inside unit and gave me a report and good condition of the units.
Description of Work
Spring tune up.
Category
heating & air conditioning/hvac
Cost
$129
Hire Again?
Yes
Thomas R.
5.0
06/07/2014
Rocky was very professional. He arrived on time and thoroughly checked and cleaned our AC unit. We have been using Allen's Air Care for 4 years and have been very pleased with their services.
Description of Work
HVAC service contract (yearly)
Category
heating & air conditioning/hvac
Cost
$129
Lorraine S.
5.0
05/20/2014
Very professional and explains all work. Timely. Have used them for ten years, always pleased.
Description of Work
Service performed on unit. Addressed repair issue that was perfected; installed new port.
Category
heating & air conditioning/hvac
Cost
$250
Hire Again?
Yes
Evelyn W.
5.0
05/12/2014
The check-up went well and I had no problems. I would never call anyone else, because they have been so reliable.
Description of Work
They did a checkup on my unit which they do twice a year. They always are always ready to come out if I have a problem.
Category
heating & air conditioning/hvac
Hire Again?
Yes
LInda A.
5.0
03/29/2014
I have a contract for the winter and spring inspections. They replace a part when they came for the winter inspection and did not cost very much. I have been using them since 2005.
Description of Work
Not sure of the date. They did their inspection of the unit and may sure they it was okay for the winter.
Category
heating & air conditioning/hvac
Hire Again?
Yes

Phone

Address

104 Main St

Smyrna, TN 37167

Monday
7:30 AM - 4:30 PM
Tuesday
7:30 AM - 4:30 PM
Wednesday
7:30 AM - 4:30 PM
Thursday
7:30 AM - 4:30 PM
Friday
7:30 AM - 4:30 PM

Website

http://allensaircare.com

Other Information

Services Offered

Services Not Offered

air duct cleaning, window units

Payment options

Visa
MasterCard
American Express
Discover
Financing Available
Check
Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

Allen's Air Care Inc is currently rated 4.8 overall out of 5.

Allen's Air Care Inc is open:

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Allen's Air Care Inc accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Financing Available, Check

Yes, Allen's Air Care Inc offers free project estimates.

No, Allen's Air Care Inc does not offer eco-friendly accreditations.

No, Allen's Air Care Inc does not offer a senior discount.

Yes, Allen's Air Care Inc offers emergency services.

Yes, Allen's Air Care Inc offers warranties.

Allen's Air Care Inc offers the following services: *Free estimates on replacements only. *Diagnostic fee charged for repairs. *Service all brands of HVAC units. *Residential and light commercial heating and air service and installation, whole house air cleaners, gas and electric certified. *Financing available to qualified buyers for installation only, not repairs.