Chattanooga Geeks

I had some difficulty getting
them to show up in the first place. They were over 2 hours late when
they did show, extra time I had to take from work. I also
specifically requested 4 conductor speaker wire to reduce cost by minimizing
 the number of pulls (he charges by the pull). Instead, he brought cable more than 4 times
as expensive as I requested and brought 2 conductor cable to maximize the
number of pulls and thus cost. They used poor quality old work boxes
that don't pull up tight to the wall. The appearance is quite bad.
I ended up paying almost twice, $837, the cost we discussed on the
phone, (3 pulls at $100, plus $100 to $150 in cable) because of
these ?tricks?.  His hands trembled when he handed me the bill,
so I'm sure he knew what he was doing.  It's my fault for not confirming
the cost before work began, but how often does a company double charge?
One of the cables he
pulled was to relocate an ethernet cable. While Dan claims he
?qualified? the cable before he left, it has never worked. He
claims to have ?documents to prove it?. So far, he has refused
to come repair the cable. He makes vague appointments (?first of
the week?) and never calls or show up. He told me he would call
the first of the week of December 10, 2012! it is now Monday Jan 7
and no call and no repair. Dan claims he has called me 7 or 8 times,
but there is no record on my phone of his calls. He does not leave
messages, either. I have had to call him and leave messages 3 to 5
times before he will answer the phone. He will not return a call.
When we do talk he is very defensive, once telling me ?if you are
going to argue with me, I just won't come out there? and
belligerent. It's been over a month I've been trying to get him back
out here to correct the problem, with no results, and two defiant
phone calls. Yet he always ?stands behind his work?. To his
credit, he claims he came to my house on a day he says I told him I
would be there, but I wasn't. He did not call ahead to to confirm I
was available, nor will he set an appointment.
I also asked him to
refluff the blown insulation in my attic after they were done,
explaining that is why my power bills were so low. He assured me he
had done that without prompting as he left. Not only did he not
restore the insulation, the insulation wrap around my main heating
duct was torn, exposing about 10 feet of the bare duct in the areas
where he worked. I bought some tape and repaired the insulation and
used a rake to restore the trampled insulation, in just a few easy
minutes. This level of carelessness and dishonesty is beyond
unacceptable.
I recommend against hiring Chattanooga Geeks.