Founded 1996 • With Angi since December 2009
Service Provider Response
First of all let us apologize for the experience you had. We strive to give our customers the highest levels of customer service. According to our records the final visit which occurred on 1-23-14 was a pre-scheduled visit for the heating check/tune up. Our technicians are required to report any abnormalities found in the process to the customer and make a detailed report in our systems, both happened n=in this instance. With the particular package that was purchased the warranty that remained when these issues were detected only covered the parts, not labor. Our pricing for the suggested repairs is based on average pricing charged by other established licensed & insured companies in our area. We find that often our repair cost are lower than average in our area. Should we be able to assist you in the future please let us know!Service Provider Response
[Member name removed], We are sorry to hear that you were disappointed with our visit and can understand why the methodology by which the estimate was generated might appear inaccurate or too high. There are many factors that go into pricing jobs like yours that include but limited to the brand desired, warranty, installation challenges, upgrades to plumbing. etc. The length of a specific area is only part of how a project like this is priced. A experienced plumber must account for things such as depth, soil/rocks, trees, walkways, etc. that lay in the path. Also materials are a consideration as they are not all sold or priced "by the foot". Our technicians have to accurately factor in many things to provide accurate quotes because we do not change prices or cost mid-stream in a project unless new features or aspects are added to the project by the customer. In the future should you need us we will be here!We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Our team has quality experience in this industry, and we make sure our customers are happy before we leave. Call or click to schedule an estimate today!
Angi Certified
2022 Super Service Award
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Angi Certified
Offers Coupon
American Veterans United LLC is a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We pride ourselves on the quality of our work as well as our commitment to outstanding results. Family-owned Same Day Heating & Air Conditioning offers fast, reliable HVAC repair and installation service in Middle Tennessee at a price you can afford. Our promise to you is always that if we do not fix your system the SAME DAY we arrive…or you don’t pay the service fee. Our home service experts are licensed and insured with more than 100 years of leadership experience. Additionally, we pack all of our installation and replacement services with a 24-month, 100% satisfaction guarantee.
Angi Certified
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