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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 65 years and is locally owned and operated. Stanley Steemer is the first carpet cleaning service to earn AAFA certification by The American Asthma & Allergy Foundation, removing an average of 94% of common household allergens from the carpet we clean. Those common household allergens include dust, pollen and pet dander. Stanley Steemer never uses sub-contractors, performs a through background check on all employees and is a drug-free workplace. For more information, or an immediate quote visit www.stanleysteemer.com.

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, tile, grout, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct, hardwood floor refinishing, sales & installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.272 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
21%
3
13%
2
6%
1
4%


Rating CategoryRating out of 5
quality
4.1
value
4.2
professionalism
4.5
responsiveness
4.7
punctuality
4.7
Showing 26-50 of 72 reviews

William M.
07/2009
5.0
carpet cleaners
  + -1 more
They arrived on time and actually charged less than the quote that I received over the phone. They removed spots that I wondered if they would ever come out. They were polite and neat. They left a bottle of spot remover at no extra charge.
Description of Work: They cleaned several rooms including closets, a hallway, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$231

Response from Stanley Steemer
We are glad to hear we were able to save you some additional money. Thank you for choosing Stanley Steemer.

KRISTEN H.
10/2006
3.0
carpet cleaners
  + -1 more
We've used SS three times. They are prompt and generally courteous. On this visit, however, I felt the job was kind of rushed. When it came time to pay, they tried to give me a higher price than my estimate. Once we got that cleared up, one of the guys basically asked me for a tip. Not a great impression. I will try elsewhere next time. In the past we have been much happier with the work, so we may go back to them. But I'll probably try another company first.
Description of Work: Cleaned carpet in three room: master bedroom, family room and office.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$129

THOMAS P.
07/2006
2.0
carpet cleaners
  + -1 more
Stanley Steemer was not able to get my carpets clean. They did not get under furniture like they should have. They did make sure everything was cleaned up before they left.
Description of Work: Stanley Steemer cleaned the carpets throughout the home.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Stanley Steemer
We are sorry to hear your expectations were not met. Please keep in mind we offer a 30 day service guarantee which allow our customers to rest assured we will gladly return, up to thirty days after the original service date, and re-clean any areas in question at no charge. If you are still not satisfied with the results we will refund your money in full.

joann C.
07/2006
4.0
carpet cleaners
  + -1 more
Everything went pretty good with Stanley Steemer. I have no complaints. They were professional, on time, did good work, and had a fair price. They even stuck to the estimate they gave us before hand. I'd use them again.
Description of Work: Stanley Steemer cleaned our carpets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

07/2006
5.0
carpet cleaners
  + -1 more
They were very effacement with their work. They came immediately after they called to have them come out and had very friendly customer service.
Description of Work: They cleaned all the carpet in the whole house. They then steamed it and then steam dried it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

07/2006
5.0
upholstery cleaning
  + -1 more
The price Stanley Steemer charged was affordable. I was satisfied with the work they did. I would hire them to clean my furniture again when I need it.
Description of Work: Stanley Steemer shampooed the couch, loveseat, and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Stanley Steemer
Thank you for your business, and we look forward to serving you in the future.

CAROLYN M.
07/2006
4.0
carpet cleaners
  + -1 more
They did a good job. They gave me an estimate over the phone, and it was the same as the price I paid. They made sure furniture was put back before they left.
Description of Work: They cleaned the carpet. They cleaned 2 rooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

06/2006
5.0
carpet cleaners
  + -1 more
We've been using Stanley Steemer for a couple of years. He charges by the number of rooms and sizes of the room. He does a real good job and is very excellent in what he does.
Description of Work: Stanley Steemer cleaned the carpets throughout my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARSHA L.
06/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer is very professional. I asked them to look at my bathroom and they told me they could not make the grout look any better. I thought that was very honest. We have used them for about 10 years. They come quickly when we need them.
Description of Work: Stanley Steemer cleaned the carpets in the den and the master bedroom. They also cleaned the stairs leading to the bonus room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

06/2006
3.0
carpet cleaners
  + -1 more
I wasn't happy with the overall appearance of the carpet. Stanley Steemer did not move the furniture to clean the carpets underneath. I would not use them again.
Description of Work: Stanley Steemer cleaned the carpet in three rooms of my home.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

06/2006
4.0
carpet cleaners
  + -1 more
Stanley Steemer did a great job on cleaning my carpet. They did a good job on getting the stains out. The people they sent were nice, and I would hire them again.
Description of Work: Stanley Steemer cleaned the carpet in four large rooms of my house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

06/2006
3.0
carpet cleaners
  + -1 more
The people from Stanley Steemers are always on time and are very reliable but I was not satisfied with the work they did. I paid good money for a carpet treatment and the wear and stains reappeared in a few weeks.
Description of Work: Stanley Steemer cleaned carpets in three rooms and charged $99. They also applied Scotch Guard carpet protector at an extra fee of about $45.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$145

CHRISTOPHER S.
06/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer was on time and did exactly what was needed. They got the job done during the time frame that they said they would. I also was happy that they guaranteed their work and told me if I had a problem to just call them back.
Description of Work: Stanley Steemer cleaned three rooms, a hallway and the stairs. They did a nice job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

06/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer was excellent. We've used them in the past, and they always do great work. I did have a horrible red stain on the carpet, and they got it out. I was very impressed. I will be using them in the future, too.
Description of Work: Stanley Steemer cleaned the carpet in three rooms of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jason B.
06/2006
4.0
carpet cleaners
  + -1 more
I was well pleased with Stanley Steemer carpet cleaners. Overall it was a great job. I would refer them to other people.
Description of Work: Stanley Steemer cleaned five rooms for us. They did a really nice job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

MARTIN B.
06/2006
4.0
carpet cleaners
  + -1 more
My overall experience with this Stanley Steemer is good. They are thorough and professional. They come in and work straight through and leave again. If I have any questions they are more than happy to answer them. The price is a little high.
Description of Work: I hired Stanley Steemer to clean my carpets. There are five rooms in my house and it takes them a couple of hours.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

BETSY J.
06/2006
4.0
carpet cleaners
  + -1 more
Stanley Steemer cleaned the carpets throughout my home. I am very pleased with how the carpets turned out. I will continue to use them in the future.
Description of Work: Stanley Steemer cleaned the carpeting throughout my home. They did a really nice job on the carpet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$189

06/2006
5.0
carpet cleaners
  + -1 more
I thought that they would have cleaned all the areas, but I think I may have misunderstood them to only clean traffic areas and not the whole carpet. My sister-in-law recommended them to me and I think they did good work.
Description of Work: Stanley Steemer cleaned the traffic area of three rooms and a hallway. I also had Stanley do a couch and chair for me.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

06/2006
5.0
carpet cleaners
  + -1 more
I felt like they did a good job. Stanley Steamer's estimates matched their final costs exactly, and they were very responsive when I needed them.
Description of Work: Stanley Steamer cleaned the carpets throughout my entire home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

06/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer was very professional. They came on time and they did whatever I asked them to do. They moved all the furniture to get at hard-to-reach areas. I have used them only once but I plan on hiring them again. We are very satisfied.
Description of Work: Stanley Steemer cleaned all the carpets in my house. This includes five rooms plus hallways and a closet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

06/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a very good job. We called them for services. The carpets turned out great. I would refer them to many people. They move the furniture and then move it back.
Description of Work: Stanley Steemer cleaned five rooms and a hallway. They steam cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

06/2006
3.0
carpet cleaners
  + -1 more
The servicemen from Stanley steamer were efficient and courteous. However, I felt like they did a hasty job. They did not move the furniture while steaming the carpets, and I was disappointed when some stains reappeared a few days later. I would not recommend them.
Description of Work: We had Stanley steamer come and clean all of the carpeting throughout our home.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KIM Z.
06/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a great job on my carpets. I have no complaints about Stanley and I would use them again.
Description of Work: Stanley Steemer was hired to do two rooms of carpet cleaning. I am satisfied with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

06/2006
4.0
carpet cleaners
  + -1 more
Stanley Steemer did not move the furniture to clean under it. They did not take their time to do a good job. The price was very high for what they did. I would not use Stanley Steemer again.
Description of Work: They cleaned the carpets in the living room. They also cleaned the bedroom.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

06/2006
4.0
carpet cleaners
  + -1 more
The workers at Stanley Steemer were very helpful. They did a thorough job, moving large items that were placed on the floor. They also gave me recommendations on how to keep the floor looking clean for longer.
Description of Work: Stanley Steemer cleaned 5 rooms, the hallway and stairs.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$276
    • 1
    • 2(current)
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Contact information

5000 Linbar Dr Ste 230, Nashville, TN 37211

www.stanleysteemer.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Air Duct Cleaning,
Upholstering - Boat & Auto,
Water & Smoke Damage,
Wallpaper Removal,
Dry Cleaning

FAQ

Stanley Steemer is currently rated 4.2 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
Yes, Stanley Steemer offers warranties.
Stanley Steemer offers the following services: Carpet, tile, grout, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct, hardwood floor refinishing, sales & installation.

Contact information

5000 Linbar Dr Ste 230, Nashville, TN 37211

www.stanleysteemer.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM