I called Dean's A/C and Heating services on Friday morning around 8:30 A.M. Dean's returned call around 11:30 A.M. comfirming he was on the way. arrived at 4:20 P.M. same day, The A/C teck checked for leak found , added freon I gave him a check for $175.00, left failed to give reciept. Sat.24th our house never cooled any lower than 75 degrees,Sun 25th A/C ran all day .It was 85 degrees in our house, a 100 degrees out side we turned it off. Monday morning at 6:20 A.M. I called office left word for owner to call me at. 10:30 A.M. he called advised me he would be here to check it. He didn't call or come at all that day. At 8:00 P.M. I called another company. Lancaster A/C he said he rather I get Dean's to finish the job. I told him I had tried to call them. He said if I had not heard from them by Tues morning he would be back. And that is what he did. He repaired a leak and added freon. Dean's called while Lancaster A/C was here. I told him they were here working on the A/C and asked him why he didn't come. he said he was sick then I said was your phone out he said no. I asked him if he would adjust the bill, again he said he would be here. the check cleared my bank on the 30th to this day I have not heard from him. my concern is in Nov I will be 79 years ole and on a fixed income and I don't want this to happen to any one else.
Description of Work: Checked for a leak in the A/C . no leak found and added freon.
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Service Categories
Heating and Air Conditioning
FAQ
Deans Air Conditioning & Heating Service is currently rated 1 overall out of 5.
No, Deans Air Conditioning & Heating Service does not offer free project estimates.
No, Deans Air Conditioning & Heating Service does not offer eco-friendly accreditations.
No, Deans Air Conditioning & Heating Service does not offer a senior discount.
No, Deans Air Conditioning & Heating Service does not offer emergency services.
No, Deans Air Conditioning & Heating Service does not offer warranties.