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Founded 2011 • With Angi since March 2013


(8) Verified Reviews

Business Details

Phone Number


232 Ridgeway dr

Nashville, TN 37214


Audible Images is a CEDIA (consumer electronics dealers & installers association) certified Installation Company. We can assist you with something as simple as connecting a Dvd player, or maybe its a TV that you would like to have wall mounted, or go "all out" and let us design, engineer, provide

Verified Reviews

A few reviews for this pro...
w w Y.
LET THE BUYER BEWARE! I had a horrible experience with Audible Images and cannot recommend them. The guy behind this company name is Chris Orzburn and he works with his wife as a team. They are very nice to speak with and are very polite. The problem is that despite the nice and courteous first impression they simply do not know what they are doing outside of hanging a flat screen TV. They also did not stand behind their work. All I asked them to do was install and reprogram a new universal remote to control my home theater system. They sold me on a new Harmony LogiTech master remote and after 3 extra failed attempts to get it to work properly (all of which they charged me for) it still does not work. When it did not work properly the first time they told me I needed a new TV. So I bought a new TV. Then they told me I needed a new cable box. So I swapped that out. Then they told me it must be my Marantz receiver so they sold me a a new fiber optic cable and assured me that would solve the problem. After 8 weeks and well over $1,500 and blaming all of my troubles on my equipment the remote still does not work. They now will not return my calls or texts. I strongly suggest that you spend your money elsewhere. I found them to be incompetent and dishonest and regret ever using them.
Description of Work
They were hired to install and program new home audio master remote controller to replace mine which had some sticking keys.
home theater design, satellite tv service, cable tv service

Service Provider Response

Mr. [Member Name Removed], I am actually blown away by your response here. I am so sorry that you feel frustrated in anyway. I came out to work on your system, many, many times, including on a Sunday, without charging you--and you have to admit, that whenever I left your home, your system would be working 100%. Per the message I left you, I was out of the country, and could not be reached for several days, however, upon my return, I have made attempts to contact you back, on your latest issue, but I did not receive a response from you. I even offered to have a different company to come out, and I advised you that if my work was found to be at fault, I would compensate you. And this review is your response? I feel that I have gone over and beyond, man, including offering additional resources at my cost, because I value my customers. Mr. [Member Name Removed], I have been installing large media rooms for 20 years, this June, with the majority of my business being referrals--this is my livelihood, only source of income, so it does not benefit me, in anyway, not to provide great service...I'm actually at a loss here. Additionally, Mr. [Member Name Removed], you recently changed your home's WiFi and password, which your WiFi remote relies on. You showed a screenshot that stated 'Lost Connection', as well as a different Network Name, which does not match my record of what your WiFi remote/cell phone was previously connected to. When I tried to troubleshoot that with you, you did not respond. I cannot warranty products that are outdated or configurations/changes made by the end user. Once again, all would be working, before I left your home. The settings in the Harmony Remote, do not just stop working, weeks later, due to a faulty initial installation/programming error--it would have presented itself on the spot. However, changing your Network Name/Password will cause the WiFi remote not to work, until updated with the new information. This would be just a standard service call, in order for me to reconfigure your remote control with your new network info. During this process, you chose to change your cable box out, on your own, multiple times, and yet we came back out to reprogram your remote, free of charge. Your outdated Marantz AV Unit-HDMI version, is not compatible with today's standards. When we first set you up, your original cable box was compatible with the Marantz, but as stated before, for some reason, you chose to change the boxes out on your own multiple times. We even came out to address the primary language preference, changing it from Spanish to English, because you chose to change out your cable box again, with no charge. A little while later, you went and got another cable box that you connected yourself, at which point we came out again, and due to the fact that you insisted on keeping your Marantz unit, we provided a solution of running a HDMI cable, directly from your cable box to your television, as well as one directly from your AppleTV to your television. We then employed the fiber optic output of the cable box, to send the audio to the Marantz, while bypassing the HDMI pass-through issue--we did the same for the AppleTV. We charged you for the HDMI and additional fiber optic cables. Regarding your television, it was 15 years old and it had a fatal main board error. We showed this to you by connecting your bedroom television, in place of the faulty television, which worked seamlessly. We had nothing to gain by suggesting that you upgrade your television, considering you purchased your new television elsewhere. Each time that we would leave your home, your system was working 100%-we tested it several times with you--so I'm struggling to see how this is my error. There appears to be a trend here, Mr. [Member Name Removed], because you voiced that your previous AV company was incompetent and had horrible customer service, as well. As stated before, when I left your home, every single time, all was well, therefore I truly believe that these issues should not be laid at my feet, at the expense of my reputation. I wish that you would have had another company get you squared away, and after a bit, make a review, before you so hastily wrote this review against my company. I am confident that you will see that I am not at fault here and pray that you will submit a retraction review. My offer still stands, regarding having another company come out, and if my work is found to be at fault, then I will compensate you. We pray blessings over you and your lovely wife, nonetheless.
Donald J.
Talked with Chris on the phone and described what I wanted done. He quoted me a price for each and explained what might increase the price. He was spot on in his quote on the phone. The day of he showed up and looked at everything and explained what he was going to do and did a great job. He took his time and got everything just right and checked to make sure everything was working to our satisfaction. Have a few other projects to take care of when have more time to have him back out.
Description of Work
Mounted our TV above the fireplace with a mount we had and mounted a TV antenna in the attic.
home theater design, tv antenna, tv sales
Edward L.
If you want to find someone who is personable, extremely knowledgeable, willing to think outside of the box, and capable of finding an excellent practical solution to your system needs, Chris Orsburn is your person. Before his visit, our audio visual system was a mess, a spaghetti factory of wires and malfunctioning equipment. Problems accumulated over time because of changing technology, outdated equipment, ineffectual and varied system setups, and well-intended but limited support and assistance. Entertainment had turned into a problem solving exercise. Chris did not leave until the system completely checked out to our satisfaction. He also made sure that we understood the changes and how to operate our new system.
Description of Work
He removed outdated equipment and parts and created a simple, audio/visual setup that was simple to operate and fun to use.
home theater design
Mark B.
Description of Work
Fixed bandwidth from Wi-Fi in home network and centralized |Added TV remote to control all components both TV's
home theater design
read H.
Chris was punctual, priced fairly, knowledgeable, did very detailed custom work. He also simplified the use of our systems as well as educated us on them.
Description of Work
Chris previewed my home, hung several televisions, installed bath flush and base style speakers, as well as surveillance cameras and some home automation devices.
home theater design, home automation
Stella S.
Chris Orsburn was very knowledgeable and professional. He quickly diagnosed the situation with my CD changer. When he discovered that our 10 years old CD changer could not be repaired, he went to Best Buy and purchased another one for us. He installed it on the same afternoon and demonstrated exactly how to use it. We paid for the new CD player and the service charge. I felt that the charges were fair and as quoted. The overall service was excellent. I will not hesitate to call Mr. Orsburn again if there is a need.
Description of Work
A new 5 disc CD changer was installed.
home theater design
Tim H.
He was great. Took his time, paid attention to detail, cleaned up after himself. When he left, we didn't know he was here.
Description of Work
Installed and mounted large plasma television, speakers, and in the wall wiring.
home theater design
Eric S.
Chris is a very nice guy and knows his craft well. He went the extra mile in helping me diagnose my system setup along with what I had in place from the original owners. I would recommend and use again.
Description of Work
Chris installed the following: 2 LCD TV's (wall mounted), Sound bar, 2 Cat5 hdmi plugs, 1 electrical plug, 3.1 speaker system, 2 outside speakers (brick mounted) and 2 cable management pass thru's. I provided all equipment except plugs and romex.
home theater design

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Eco-Friendly Accreditations
    Payment Options
    Check, Visa, MasterCard
    Senior Discount
    Emergency Service
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    Services Offered

    sale service or installation of Televisions, Speakers, Surround Systems, Audio/Video Distribution Systems, Whole House Sound Systems, Outdoor Audio Systems, Home Automation, CCTV, Computer Network Wiring, Keyless Entry Systems, Central Vacuum Systems, Intercoms, Satellite Systems, HDTV Antennas, Media/Home Theater Design, Installation, Acoustical Engineering, and much more!

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    Frequently Asked Questions & Answers about AUDIBLE IMAGES

    How is AUDIBLE IMAGES overall rated?

    AUDIBLE IMAGES is currently rated 4.6 overall out of 5.

    What days are AUDIBLE IMAGES open?

    AUDIBLE IMAGES is open:

    Sunday: 8:00 AM - 9:30 PM

    Monday: 8:00 AM - 10:00 PM

    Tuesday: 8:00 AM - 10:00 PM

    Wednesday: 8:00 AM - 10:00 PM

    Thursday: 8:00 AM - 10:00 PM

    Friday: 8:00 AM - 10:00 PM

    Saturday: 8:00 AM - 9:30 PM

    What payment options does AUDIBLE IMAGES provide

    AUDIBLE IMAGES accepts the following forms of payment: Check, Visa, MasterCard

    Does AUDIBLE IMAGES offer free estimates?

    Yes, AUDIBLE IMAGES offers free project estimates.

    Does AUDIBLE IMAGES offer eco-friendly accreditations?

    Yes, AUDIBLE IMAGES offers eco-friendly accreditations.

    Does AUDIBLE IMAGES offer a senior discount?

    No, AUDIBLE IMAGES does not offer a senior discount.

    Does AUDIBLE IMAGES offer emergency services?

    Yes, AUDIBLE IMAGES offers emergency services.

    Are warranties offered by AUDIBLE IMAGES?

    No, AUDIBLE IMAGES does not offer warranties.

    What services does AUDIBLE IMAGES offer?

    AUDIBLE IMAGES offers the following services: sale service or installation of Televisions, Speakers, Surround Systems, Audio/Video Distribution Systems, Whole House Sound Systems, Outdoor Audio Systems, Home Automation, CCTV, Computer Network Wiring, Keyless Entry Systems, Central Vacuum Systems, Intercoms, Satellite Systems, HDTV Antennas, Media/Home Theater Design, Installation, Acoustical Engineering, and much more!