Locally owned & operated. Cutler Plumbing Company is a Maryville, Tennessee home based occupation established in 2006. Mark is a plumbing graduate of E.C. Goodwin Technical Regional Vocational School and a veteran of U.S. Navy Seabees (Utilities man). Now a master plumber, he provides you over 40 years of experience.
I called Mark Cutler after finding water dripping from my 1st floor ceiling. Mr. Cutler promptly responded. He quickly found the leak between the 1st level ceiling and 2nd level floor even though the leak was a couple of feet away from where the water was dripping down. He repaired the leak quickly and efficiently. I was happily surprised with his low fee (I have previously paid other plumbers more for less work). Throughout the process, Mr. Cutler provided me with good information and tips on plumbing in my house and other home maintenance topics. I was very happy with his work and his price.
Description of Work: Mark Cutler found the pin-hoe leak in my pipe and repaired it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Jean D.
10/2013
5.0
plumbing
 + -1 more
He answered promptly, accessed the situation, gave me a quote got supplies, did the work, cleaned up and returned to turn on the water and double deck. After seals had dried.
Description of Work: Corrected previously in correctly installed back flown on sprinkler system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Dan or Maria A.
09/2013
5.0
plumbing
 + -1 more
Mr. Cutler was prompt arriving approximately 45 minutes after i called him after checking Angie's List. I called three plumbers and he was the only plumber that answered the phone. He arrived in a clean marked company vehicle. He wore a Cutler plumbing uniform with his name on his shirt. He was efficient and did a nice job replacing the pump that I provided. He picked up and left the area like he found it. I paid with a credit card and was satisfied with the work and price. He even sent us a thank you card with a coupon for a discount with a referral. I felt Mark Cutler operated as an old school professional plumber. We will recommend and use him again.
Description of Work: Mr. Cutler replaced a water pump that was defective on a main water line that was fed by a gray water cistern.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Shelley F.
07/2013
5.0
drain cleaning, plumbing, water heater repair
 + 1 more
We moved into our house a little over a year ago and needed the services of a plumber to take care of some aggravating problems, two that had the potential to become big issues. The water heater was over 18 years and sitting on the garage floor, there was a leak from a hose bib on the front of the house, the shower head in the master bath had an inadequate flow, and a sink in the master bath drained very, very slowly. I called Mark on June 27 and arranged for him to come the next day. He arrived on time and within in minutes had cleared the sink drain of a very big wad of hair! He next established that a different shower head would be more satisfactory. He agreed that a new water heater would be prudent and that it needed to be on a stand for safety reasons. He obtained a very good water heater and installed it on a stand, along with a new gas valve and gas hose, new vent pipes and some new copper water pipes. He obtained a new shower head and replaced that too. He checked the water pressure on the house and determined that it is where it should be. At that point, he received an emergency call and we had a landscape contractor due to work that needed water, so Mark and I agreed that he would return either July 1 or July 2 to complete the fourth task. Mark called me on July 1 to see if I was available for him to come over, but I had to go to work so we agreed on July 2 for him to replace the leaky hose bib. Again, he arrived in a timely manner and completed the job as promised. We were hoping to keep the cost under $2,000 and the final bill was well under that. I am extremely pleased with the work that Mark Cutler did for us and would call him again.
Description of Work: Replaced the hot water heater; replaced a leaky hose bib on the outside of the house; replaced a defective shower head; cleared a clogged drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,121
Faye C.
05/2013
5.0
drain cleaning, plumbing
 + 0 more
I called regarding a plugged kitchen drain and Mark Cutler was able to come the next morning. He was prompt, able to fix the problem and even noticed and fixed the leaky faucet too. Good, knowledgeable service!
Description of Work: Cleared kitchen sink drain with auto driven drain probe. Required kitchen sink drain faucet with new seal kit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Matt H.
05/2013
5.0
plumbing
 + -1 more
Went very well. Was very punctual, professional and did a good job. New faucet is working great and doesn't leak like the old one did. Our water portion of the utility bill is much lower now. Thanks again! Also did a pressure check and suggested we put in a pressure relief valve in the near future.
Description of Work: Had him replace our outside frost-free faucet. Had to take off the old faucet and then put in the new faucet. Had to solder the new faucet onto some copper pipe and then attach it to the inside plumbing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
James W.
05/2013
5.0
plumbing
 + -1 more
good. very responsive and professional
Description of Work: replaced fridge water supply line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Carol B.
04/2013
5.0
plumbing
 + -1 more
Mr. Cutler arrived a little bit late because of a mix-up on our address. Once here, all work was performed efficiently and professionally, and to our satisfaction.
Description of Work: Installed new main stop valve and pressure reducing valve, installed 2 bathroom sink faucet cartridges, and 1 tub faucet cartridge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Steve W.
04/2013
5.0
plumbing
 + -1 more
Mr Cutler was very prompt and got right to work. He repaired a stubborn leak and replaced my garbage disposal. He was very efficient and I would recommend his services to anyone.
Description of Work: Repair toilet leak and replace garbage disposal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$415
Bruce S.
03/2013
5.0
water heater repair
 + -1 more
Same as above. Very professional and knowledgeable.
Description of Work: Installed water pipe (PEX) between meter and house, installed cut off unused and pressure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Bruce S.
03/2013
5.0
plumbing
 + -1 more
Showed up in the morning at 8.00 a.m. dug the trench with a trencher and replaced old line with new PEX pipe and made all the necessary connections. Did a great job.
Description of Work: replaced warter line from meter to house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Winifred R.
02/2013
5.0
plumbing
 + -1 more
I checked out Angie's list and found Cutler Plumbing. The next day, I called Mark at 7:30 a.m. and he answered the phone. I explained what our problems were and that we had to turn off the water for the whole house. He said he would come over that morning after he finished some business. About one hour later, Mark called and said he was 10 minutes away. Luckily, my husband was able to explain our problems. Mark was here for about 3 1/2 hours replacing all the defective parts that caused our leaks. He did all the work necessary so that future problems would not happen. Mark is well-spoken, prompt and tidy. We were well pleased with his work and would hire him again.
Description of Work: We had some new apppliances delivered. First, my husband couldn't connect the ice maker for the new refrigerator because the connector was an in-between size. Secondly, he tried to connect the new dishwasher underneath the sink and again ran into problems. After working numerous hours to fix the leak under the sink, he had to disconnect the water for the whole house. I went on Angie's List and found Mark Cutler. I called him at 7:30 am the next morning and he answered the phone. I explained that we were without water due to the problems mentioned above. He said he would come as soon as he could. About 1 hour later, he called and said he was 10 minutes away. Mark was very courteous and explained what was going on to my husband and me. He had to replace several old lines and connections and do several other things to get everything working without leaks. He was here about 3 1/2 hours. We would highly recommend Cutler Plumbing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Lori M.
12/2012
5.0
plumbing
 + -1 more
Mr. Cutler returned my call within a few hours after I left a message that I had found a slow leak in the crawlspace under my house. He replaced sections of the incoming water line. I also asked him to replace the shut-off valve under the house (which didn't work well). He replaced and bonded the pvc sections and installed the new shut-off valve. After allowing time for the bonding to set, he returned in a few hours and turned the main valve at the road back on to check for leaks. Mr. Cutler has done minor plumbing repair work for me previously and I will definately call him again the next time I have a plumbing issue.
Description of Work: Replaced leaking water line and shutoff valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Amy A.
12/2012
5.0
plumbing
 + -1 more
Mark was on time, professional, and solution oriented! I will use his services again!
Description of Work: Redirected hot/cold water. Discovered faulty filter.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Kurt M.
11/2012
5.0
plumbing
 + -1 more
Contacted Mark, found him on Angies List, and he stated may get to me that afternoon or first thing the next morning. Said he would call before coming. Called first thing next morning, showed up as stated and spend 1.5 hrs fixing the issues. Did excellent job. the faucet in the kitchen now works much better (freer) than it ever has before.
Description of Work: Fixed a leaking toilet tank and a dripping faucet in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$156
Reba L.
11/2012
5.0
plumbing
 + -1 more
Was available same day (our luck). We initialy though old could be repaired- but motor was shot. Mr Cutler went to get one for us. GREAT PRICE and GREAT product. VERY PROFESSIONAL!!
Description of Work: Removal of old & installation of new garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$253
DeeAnn L.
11/2012
5.0
plumbing, water heater repair
 + 0 more
Very good. He is very thorough and the installation was a work of art!
Description of Work: Installed plumbing in barn for wash bay & water htr, washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$640
Tommy W.
10/2012
1.0
plumbing
 + -1 more
Called this plumber from his rating on Angie's List. My daughter's house had some shoddy do it yourself work. He comes out looks at the job and says that is too much work for me to deal with and leaves. I found that very unprofessional and lazy especially in today's economy. I gave the job to Broadway Plumbing who came out and did an excellent job with no complaints. I cannot ever recommend anyone to use this guy.
Description of Work: REFUSED TO DO SERVICE OR EVEN QUOTE A PRICE.
Rating Category
Rating out of 5
professionalism
1.0
Response from Cutler Plumbing Co
Unfortunately I only had an hour to spare and that may not have been enough time for a proper repair in my opinion. Thought I could squeeze this call in to help but instead offended the customer. Sorry I was just trying to be honest. Existing customers and schedules are met first before starting a new job.
Francis G.
10/2012
5.0
plumbing
 + -1 more
I contacted him the last week of September and explained the problem. It was not an emergency (as we have other bathrooms) so he said he put on his scheduled jobs. He called the following week on October 2 and told us he would be at our house on Thursday at 10:00 AM. He arrived on time completed the repair which took about an hour and one half. While he was there he also advised me on a couple of other plumbing issues. We are very pleased with his work and demeanor.
Description of Work: Mr Cutler repared a leaking commode that required removing the unit and replacing the wax seal. He also instralled a new water inlet hose.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Gisela J.
10/2012
5.0
plumbing, water heater repair
 + 0 more
Everything was within an hour and very efficient. He was very courteous and fast, and didn't make a mess. He was excellent. Even the price was great. I also asked him a question about my water heater, and he gave me some options on what would be the best thing for us to do.
Description of Work: He replaced the fill valve and flush valve for the toilets in both bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$126
Alexandria S.
10/2012
5.0
water heater repair
 + -1 more
I'm in the process of selling my paren'ts house. The home inspector found that the water heater was rusted at the bottom and leaking badly. I was trying to put off replacing the unit until I had a few days off of work but the situation got worse. I purchased the water heater on Wednesday. I came home and looked on Angie's list for a plumber. I found Cutler Plumbing on here and found that it was close by. I called Mr. Cutler on Wed. evening at 4:45p.m. and told him what I needed done. He asked what my schedule was like the following day. I told him that I had a dentist appt. at 9a.m. and would be free after 10a.m. I gave him my number and he told me to give him a call after my appt.. My appt. took a little longer than expected so when I looked at my phone, Mr. Cutler had left a message that he was in Townsend (where the house is located) and to call him. I called him and he met me at the house. He had already checked the water and gas pressure by the time I arrived. He was very courteous and professional and went right to work. I was very impressed with how thorough he was and meticulous he was in the work. His price was also lower than any others that I had been given. I even talked to one plumber who asked if I had copper pipe. When I told him yes, he told me that he would replace the copper with something else (which was a cheaper and flimsier material. When I told Mr. Cutler about it, we both agreed that he wanted my copper to sell. I can't say enough great things about my experience with Mr. Cutler. I will definately use him for all of my future plumbing needs.
Description of Work: Unhooked old rusted leaking water heater from the cellar basement and replaced with new lp gas water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$182
Wayne P.
09/2012
5.0
plumbing
 + -1 more
Mark showed up a couple of hours after I first called (when promised) and was very professional & courteous. It's only been a few days but so far no problems, and I don"t expect any. Would definitely call on him again.
Description of Work: Reset toilet that was leaking & had a bad odor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ed C.
04/2012
5.0
plumbing
 + -1 more
He was recommended to me by people I go to church with. His price is reasonable; it was better than a couple of the other plumbers I had called. He shows up when he is supposed to be here and he is available when I need him. He does a good job and the job comes with a warranty. He is very conscientious. He is very meticulous and thorough with his work. I have recommended him to several people. I would use him again in the future.
Description of Work: I last used Mark Cutler of Cutler Plumbing Co. to put in a new garbage disposal unit for me. He also fixed a leak in a pipe for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Cheryl H.
03/2012
5.0
plumbing
 + -1 more
Mark (the owner) returned my call promptly, set the appt for the next day and arrived at 8am as planned. Very thorough, efficient. Located the leaky part of the dishwasher line and suggested a lower cost option as the dishwasher was older and suggested the upgrade to copper pipe next year when we renovate the kitchen and upgrade the dishwasher. Then he moved on to checking the pressure coming into the house, it was too high as we thought. He replaced the pressure regulator with a new unit. Job was completed by 9:30 and he was on his way. Left no mess, very polite and professional. Will use again if needed. We even used the Angie's List coupon and got a 17.00 discount...thanks!
Description of Work: Had a leaky supply line to the dishwasher and needed to have the house inlet pressure checked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
larry E.
02/2012
5.0
plumbing
 + -1 more
The price was good. I would use them again.
Description of Work: I used Cutler Plumbing to put in new plumbing fixtures.
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Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Fireplaces
FAQ
Cutler Plumbing Co is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Cutler Plumbing Co accepts the following forms of payment: Check
Yes, Cutler Plumbing Co offers free project estimates.
No, Cutler Plumbing Co does not offer eco-friendly accreditations.
No, Cutler Plumbing Co does not offer a senior discount.
No, Cutler Plumbing Co does not offer emergency services.
Yes, Cutler Plumbing Co offers warranties.
Cutler Plumbing Co offers the following services: Plumbing. Water Heater Repair, Service, & Replacement. Faucet Repair, Replacement, & Sales. Interior Drain Piping & Fixtures. Exterior Lawn Faucets & Water Service.