I contacted Webb Masonry via Angieslist email on 10/11/12. They replied the next day and we arranged to meet at my home on Sat. 11/20/12 (he had some work going on at the time and couldn't make it out until then). When he finally arrived on that day (didn't arrive at agreed upon time, had forgotten appointment but came right out after I called), Morris Webb and I discussed the original scope of work, i.e. demolition and removal of the porch brick veneer and installation of new masonry material that I would provide for him (manufactured stone block and 2and quot; thick stone cap edging). He gave me a verbal ballpark estimate at that time which I found very reasonable so I asked him to send me an written quote as soon as he could, which he agreed to do. A week passed and I hadn't yet gotten the written quote. Mr. Webb had asked that I remove the soil adjacent to the brick before they arrived to start work so I did that on 11/27/12. I really wanted to get things going, so after that I went ahead and started the demolition of the existing brick, as he had told me at the time we met that he'd deduct about $100 or so from his charges if I did that myself. As I began to take off the top cap brick I discovered that the underlying foundation block was badly degraded where the porch slab was bearing area on the block. I stopped work at that point, took photos and emailed these with an explanation of the problem to Mr. Webb on Monday 11/29/12, along with a request to send the orginal estimate which I hadn't yet received. Later midweek he called to discuss the block damage issue and at that time we agreed that he would start work on 11/10/12, with the assumption that I would get his written estimate by then. I finally got the estimate via email on Saturday 11/3/12. On that date I completed the brick demolition. I'm glad I went ahead and did this because I discovered that the foundation block was in a very deteriorated overall condition in serveral other areas. I work in the architectural/engineering field and realized that what I saw would most likely require temporary shoring of the concrete porch slab and removal of the old and installation of new foundation block. On Mon. 11/5/12 I emailed Mr. Webb with a description of the problem and asked him to provide another estimate if necessary to cover the expanded scope of making the necessary repairs of the block and slab supports. At that time I also asked him to send me a copy of his insurance certificate, since the job was becoming more that just installation of some masonry veneer. After another followup email and a phone call, he came out midweek to look at the porch block. At that time we shook hands on a price to add the block repairs to his original estimate. As mentioned above,work was to start the following Saturday. However, some the stone materials ordered hadn't yet arrived by then, so I called a couple days prior and we agreed to shift start date to the Saturday after that. The porch block repairs had to be done in two stages. Mr. Webb and his 2-man crew arrrived promptly the morning of 11/17/12, completed the 1st part by noon that day and returned on Monday to finish the 2nd part of block repair. Before they left that day he said that there was another project he was working elsewhere, so he wasn't sure he'd be able to come get back to install the new stonework until after the Thanksgiving holiday weekend. I told him that I was having visitors at my home for the holdiay and really wanted to get the work finished before they arrived. He said that he'd try to work me into his schedule. Mr. Webb was good to his word-- the very next day he came back as his other project was temporarily on hold. He and his men arrived around 9:00am and had all of the stonework installed by the end of the afternoon. Nearing the time they were going to be done, I showed Mr. Webb a couple places where some existing brick mortar joints were cracked on my home, asking what it would cost to come back sometime and repair those. To my surprise, he said that for $30 more he'd fix them before he left that day, to which I happily agreed!. On all three work days they cleaned up after themselves, clearing all the construction debris and leaving the work area pretty much as it was when they arrived. Overall I was impressed with their attention to quality and detail, both in the way they went about the work and look of the finished masonry. They laid out tarps to keep the adjoining areas clean and were continually clearing up debris as they worked. In addition, it should be noted that he offered to pick up the masonry materials I had purchased at the supplier's yard for me and did so the day before he started work, which I greatly appreciated. Lastly, the final invoice was exactly the same amount as the estimate, including the discount for not having to do the brick demolition! The only area of improvement I could ask of this company is the speed at which they respond to quote requests, phone calls, emails, etc. My porch now looks awesome, thanks to the stonework installed by Webb Masonry. Morris Webb is a truly a masonry craftsman. The yard managers at both of the masonry supply houses I used knew who he was and were very complimentary of him. In fact, one of them told me and quot;You won't be sorry you hired that guy, he does great work, he's one of the last of a dying breed [of masons]and quot;. I couldn't agree more!