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United Plumbing Company LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

Locally owned & operated by Wayne Pearson. Tankless water heater specialist. Waterline repairs and replacements.

Business highlights

16 years of trusted experience

Services we offer

Plumbing installation, remodeling, repair, & replacement. Water heater, tankles, drain cleaning, faucet, toilet, garbage disposals, water line, sewer & gas piping.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8345 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
3%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-225 of 345 reviews

Traci L W.
11/2012
5.0
plumbing
  + -1 more
I had a new kitchen sink and faucet with disposal installed. On time and professional. Even disposed of my old kitchen sink, etc. And didn't leave a mess, which was nice!
Description of Work: Install kitchen sink and faucet as well as garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Virginia H.
11/2012
5.0
plumbing
  + -1 more
My husband will and I don't have the details but he was extremely nice, prompt, courteous, and we are very happy with his work.
Description of Work: Repaired toilet and later replaced toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marie L.
11/2012
5.0
plumbing
  + -1 more
I wouldn't hesitate to use United again. He called me before getting there and was very nice while there.
Description of Work: Because he only had to tighten a bolt, he didn't charge us. Plus they give free estimates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe G.
11/2012
5.0
plumbing
  + -1 more
Replaced bib. Recommended against frost roof bib(at higher cost) because of access.
Description of Work: Replaced hose bib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Heather T.
11/2012
5.0
plumbing
  + -1 more
Josh with United Plumbing was very kind and came out on a Saturday to fix a (very) busted line running from my water meter to my house. All is well now, would use them again.
Description of Work: Busted joint on water line running from water meter to house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

holly F.
11/2012
5.0
plumbing
  + -1 more
The original shower unit in our master suite became compromised over time. There were several cracks in the bottom, the grout around the glass door was worn out and the fixtures were well beyond their proper functioning. Mr. Pearson helped us choose a new unit that would suit our needs and then removed the old fixture, inspected the flooring and surrounding areas to be certain that water hadn't caused any damage, then put a lovely new shower and fixtures in.
Description of Work: Mr. Pearson removed our old shower unit and replaced with a new one all in one day. The price was reasonable and the work done quite well. This is a repair that has needed attention for awhile and we are very pleased with the results. We will use his company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Penny A.
11/2012
5.0
water heater repair
  + -1 more
Mr. Wayne was wonderful as usual. This is the 2nd job for plumbing that we have used United Plumbing Co, and would refer them to anyone in need of a plumber.
Description of Work: Mr. Wayne, with United Plumbing Co, installed our new hot water heater. We had purchased the heater prior to install on our own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Marie G.
10/2012
5.0
plumbing
  + -1 more
Wayne was on time, introduced himself, gave me free estimate. I was happy with the price and had him do the work.
Description of Work: My turnoff valve for my house is in my crawlspace and the knob was broken. Wayne Pearson extended the plumbing so that I now have a turnoff valve in the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Scott L.
10/2012
5.0
plumbing
  + -1 more
It went very well and all worked as expected.
Description of Work: Installed an outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Carla H.
10/2012
5.0
plumbing
  + -1 more
I bought the Angie's List special deal for 2 hours of work and the plumber was here longer than that. He also went out to buy parts and came back. All together he probably spent 3 or 4 hours on this job. He was on time and fixed numerous items on my To Do List. He was very professional and helpful and extremely clean. He also wore covers over his shoes while in the house. I was very pleased and would definitely use this company and this individual again.l
Description of Work: The plumber fixed numerous items such as a leaking faucet, replaced the aerator on another faucet, repositioned the handles on another sink, reinstalled a tub plug, removed a hose hookup behind a toilet and reattached normal fitting, discussed a new garbage disposal and found where the water shut off valve is, which turned out to be in the crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

E. H.
10/2012
5.0
plumbing
  + -1 more
Josh came out on a Sunday afternoon within an hour and a half of being called and fixed the drain. He said he would have to come back to replace the shower hardware, but that he would credit the trip price towards the next day's work. He also agreed to pick up a matching drain lever and a drain cover on the way. We had originally asked him to come back Monday, but found we couldn't be home then and had to change it until Tuesday. Josh arrived Tuesday on time, worked quickly, and did a good job of cleaning up after himself. True to his word, he credited the trip fee and applied a 15% Angie's List discount. He was able to take our Amex using his iPhone. I can see why they've been consistently rated so highly. We'll definitely use them again.
Description of Work: Fixed a jammed bathtub drain lever, which of course happened on a weekend. The drain was stuck in the closed position and the tub would not drain. While he was there, we asked him to replace the shower head, faucet and spout, which we had already purchased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Andrew & Melissa F.
10/2012
4.0
water heater repair
  + -1 more
Installer was on time, did good job. Installer was a little too aggressive in phoning me to obtain credit card number. Would have appreciated receiving a bill in mail. Ad in Angie's List also said required electrical work was included but installer only ran the power cord to the closet outlet, 6 feet away.
Description of Work: Installed tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,364.15

Stuart M.
10/2012
5.0
plumbing
  + -1 more
Called to have an estimate on moving our washer; before we could have the work done we noticed a leak around our dishwasher and water pressure very high. They came out in a timely manner accessed problem; stopped the leak and replaced the valve. We still plan on using them to move the washer to another location and repair all lines under house.
Description of Work: Replaced pressure reduction valve on house; repaired dishwasher leak above floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Laurie B.
10/2012
5.0
drain pipe
  + -1 more
It went quite well. They replaced the faucet and we discovered it had a small leak when we went to use it. They came back immediately and fixed it. Also, they looked at a slow drain for us at no cost.
Description of Work: Replacing hose spigot

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Robert K.
10/2012
4.0
plumbing
  + -1 more
He quoted some prices for faucet parts which I thought were high. There was a thumping noise that was coming from the kitchen faucet. However, he could not determine the issue. The issue continued to get worse so I called him out again. He then stated he would have to removed through the wall in order to find the problem. I did not want that so I did not have the worked performed. He did not charge me for the service call. The worker was nice but the price was high for the worked performed originally.
Description of Work: I purchased a Big Deal for an entire home plumbing inspection and a water heater flush.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$69

Patricia W.
10/2012
5.0
plumbing
  + -1 more
It was a relatively simple job. The United Plumbing Company representative was on-time, polite and fixed the problem quickly.
Description of Work: Toilet tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Michael M.
10/2012
5.0
plumbing, water heater repair
  + 0 more
Overall, we are very satisfied with the ntankless water heater. We are still getting used to not having hot water on demand, but have programmed our primary usage times into the system so we do have hot water during our peak usage. The team making te installation seemed very knowledgeable and cleaned up after themselves when finished (something not all service people do).
Description of Work: Based on e-mail from Anglie's List, called and had United Plumbing install a new tankless water heater, with recirculating pump, and an outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,697.9

Katherine S.
10/2012
5.0
plumbing
  + -1 more
He had to go out to get the parts needed. He did this and returned and replaced the parts as part of the same visit. He checked out each thing carefully to make sure it was working properly. Excellent job.
Description of Work: Fixed disposal, bathroom sink plug apparatus (went to store to purchase replacement one), replaced tub toe stopper (also bought this item). He was very personable, very professional, and very efficient. It was a most positive experience, and we will surely use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$48

mark M.
10/2012
5.0
drain pipe
  + -1 more
United Plumbing was very punctual in giving me an estimate to repair or replace the water line depending on my preference. I elected to have the line replaced since it was nearly 30 years old and likely to fail again. United did a super job for significantly less money than a competitor quoted me. They were very professional in their communication and got the water restored promptly. I highly recommend United Plumbins based upon my experience.
Description of Work: My waterline developed a slow leak between the meter and the service entrance of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Ross H.
09/2012
5.0
plumbing
  + -1 more
I called United Plumbing on a Friday afternoon. Wayne got back to me with in 30 minutes. I told him what I needed done. Wayne arrived 5 minutes ahead of our scheduled meeting time on Monday morning. Assessed the what needed to be done and quoted me accordingly. Wayne returned 2 days later as scheduled and completed the work as promised. Later that night I smelled a "little gas" coming from my dryer. I called Wayne at United Plumbing and he immediatey came to my house to inspect the work that was completed. I figured out that I simply needed to tighten a flared fitting and called Wayne to let him know that he did not need to come out. Wayne explained that he wanted to make sure his work was completed correctly. I will definitely use United Plumbing in the future.
Description of Work: Wayne from United Plumbing pulled a permit with the City, installed a new gas line for my dryer and had the his work inspected by City of Knoxville.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Cheryl R.
09/2012
5.0
plumbing, drain pipe
  + 0 more
Excellent Service!!! Wayne was very responsive to my initial call - I didn't have a real emergency and we scheduled an appointment for a few days off. He showed up on time and did all three projects in about 2 hours - that includes making a trip to Lowe's to get a new sink stopper in the correct finish so that it matched the faucet. Very impressive. When he diagnosed the problem with the broken pipe at the sink, I just wasn't following what he was telling me. I asked him to start over again and he very patiently took me back into the bathroom, we sat down on the floor and he went from top to bottom and showed me what the problem was and what it was going to take to fix it. He was WONDERFUL!! There was no mess - he was extremely professional and absolutely knowledgeable. He even took my old utility sink to dispose of it for me so that I didn't have fool around with that. Very impressed and would absolutely use them again.
Description of Work: Three individual problems: 1. broken pipe in sink in master bath 2. slow running drain in second bath 3. replace utility tub in garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

J. B. H.
09/2012
5.0
plumbing
  + -1 more
I originally had trouble contacting them by e-mail, but I found out later that they had changed e-mail services. Once I got in contact with them, everything went great.
Description of Work: Replaced outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Tenille M.
09/2012
5.0
plumbing
  + -1 more
We called several companies on Angies List to give us an estimate. From the start, we really liked United Plumbing. We had to wait a week before they could do the work, but considering the magnitude of the job that's understandable. They were on time and worked hard all day. The back yard had to be dug up and all sewer lines in the house replaced. They worked until 8pm! So grateful that they stayed until the job was done. We've had zero problems with our new lines. My husband was kept informed of what they were doing and felt very comfortable with their expertise. Thanks guys, you ROCK!
Description of Work: We needed MAJOR repair work to our sewer lines. Back yard dug up, sewer lines moved outside house and in. Old lines in house replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

James T.
08/2012
5.0
plumbing
  + -1 more
The technician arrived within the time window specified. We discussed briefly the work to be performed and he began immediately. He was very polite and professional, and completed the work expeditiously (even though the job turned out to be more complicated than it appeared at the outset).
Description of Work: Replace two outdoor faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Patrick B.
08/2012
5.0
plumbing, water heater repair
  + 0 more
The plumber was professional, gregarious, and in good humor. It was one of those absolutely perfect East Tenn. spring days and all was well in the world.
Description of Work: Hot Water Heater flush; and inspection of plumbing in whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Contact information

111 Center Park Dr Ste 120, Knoxville, TN 37922

http://www.unitedplumbingco.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Heating and Air Conditioning,
Sewer Cleaning,
Natural Gas Lines

FAQ

United Plumbing Company LLC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

United Plumbing Company LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, United Plumbing Company LLC offers free project estimates.
Yes, United Plumbing Company LLC offers eco-friendly accreditations.
Yes, United Plumbing Company LLC offers a 5% senior discount.
No, United Plumbing Company LLC does not offer emergency services.
Yes, United Plumbing Company LLC offers warranties.
United Plumbing Company LLC offers the following services: Plumbing installation, remodeling, repair, & replacement. Water heater, tankles, drain cleaning, faucet, toilet, garbage disposals, water line, sewer & gas piping.

Contact information

111 Center Park Dr Ste 120, Knoxville, TN 37922

http://www.unitedplumbingco.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM