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Paradise Home Improvement, LLC

bathtub refinisher, home remodeling contractor, window installer

About us

Paradise Home Improvements, LLC, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business. Call us today!

Business highlights

25 years of trusted experience
Se Habla EspaƱol

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.038 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
24%
3
11%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.2
value
3.8
responsiveness
4.1
Showing 1-25 of 38 reviews

Randy H.
09/2023
0.5
No customer service at all! I have yet talked with anyone who has any authority. Probably had 5or6 different guys involved in this job. Pitiful management if any at all! They will never set foot on my property again. I wrote a review earlier and never heard a peep from anyone!

Rating CategoryRating out of 5
quality
0.5
value
4.0
responsiveness
1.0


Debbie T.
08/2023
0.5
They cancelled the job. Claiming supply issues. I think they went out of business.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Melissa H.
01/2023
3.0
It would have been perfect if they showed up

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro

Beverly A.
01/2023
4.5
Job not completed yet but I can't wait!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Tim B.
05/2022
4.0
N/A

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Larry L.
08/2019
3.5
Communication was lacking during the scheduling. Then once scheduled, they were not on time, causing more delays and then weather delays. Called the office to speak to the manager and was only able to speak to production, with no assistance on me needing to take 2 different days off of work, and 3 visits to complete gutters. Great quality of gutters and the work crew were very nice and hard working. They were very considerate of certain details I had on this job and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
3.0

Yes, I recommend this pro
$5,800

Rick T.
05/2019
5.0
There great people to work with im very satisfied from start to finish would recommend them to every

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lonnie B.
11/2018
4.0
Sales rep was great, workers were great, the supervisor of the workers was constantly calling the workers and was not present on the job. When I called the supervisor he had a attitude.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
3.5

Yes, I recommend this pro

Bernard F.
02/2018
5.0
Excellent workmen ship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jean P.
01/2018
3.0
The most incredibly personable people, a job well done, and very prompt. They even reduced their price when I hesitated to sign immediately and offered financing. However, when the rest of the bids came in, I realized that I could have gotten the job I paid $6800 for done for $1500. Shop around.

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
4.5


Ann K.
12/2017
4.0
They were unable to install the window before a specified date as requested. However, installation was performed competently as promised at a later arranged date. The project has received many compliments and definitely makes a great difference to the way my home looks!

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro

arthur s.
12/2017
4.0
wished i could give5 stars but i did not get the financing to do the job. but the rep was very informative as to what needed to be done on this project. he was going to things all the rest would not do. he even got his loan company to give me a quote but i was turned down even with a score of 627 if i can get the finances together i will be sure to hire them

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Cynthia S.
10/2017
5.0
Excellent communications ,service and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Orval S.
09/2017
4.5
professional, well done job...

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Klaus L.
05/2017
0.5
Through and through awful experience. This is a very expensive product and even if I had already paid 1/4 of what I paid I would have been disappointed by the poor quality of work and even poorer attitude of the company behind it. The second I signed the contract and financing was in place their attitudes completely changed and it was all about the money. Too bad I cannot upload photos, but downward gutter spouts are not even attached. The bottom part is literally sitting on the ground. They damaged roof spacers. On a roof that's less than a year old. They left damaged and rotten wood around the gutters. One board is covered in mold and things generally does not look good outside at all. Sales manager just laughed at me when I voiced my concern about their inability to do a decent job. Clearly not his problem that I wasn't happy. The general manager flat out lied to me to get me off the phone. Tone in his voice clearly said he did not care one bit if I was happy with the product and service or not as long as they were getting paid.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Susan R.
05/2017
5.0
Workmanship was great. Cleaned roof off and blew driveway off. Neat and clean work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian C. B.
02/2017
0.5
This company has not even got paper work right. They say they will get things fixed and they do not. They say that a rep. Will come out to see us but no one show. We have only their promises and no tub. Why am I doing business with this company?

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Claudia M.
02/2017
4.0
.

Rating CategoryRating out of 5
quality
3.5
value
2.0
responsiveness
2.5

Yes, I recommend this pro

Dennis S.
11/2016
5.0
This is an excellent company and I would recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Debbie G.
11/2016
4.5
They were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Patricia S.
09/2016
5.0
The installation took only one day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

1025 Summerwood Road, Knoxville, TN 37902


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

bathtub refinisher,
home remodeling contractor,
window installer

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Paradise Home Improvement, LLC accepts the following forms of payment: CreditCard
Yes, Paradise Home Improvement, LLC offers free project estimates.
No, Paradise Home Improvement, LLC does not offer eco-friendly accreditations.
No, Paradise Home Improvement, LLC does not offer a senior discount.
No, Paradise Home Improvement, LLC does not offer emergency services.
No, Paradise Home Improvement, LLC does not offer warranties.

Contact information

1025 Summerwood Road, Knoxville, TN 37902


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed