Marshall Cleaning Service

Carpet Cleaning, Gutter Cleaning, Pressure Washing,

About us

Marshall Cleaning Service provides excellent service at an affordable price. Marshall proudly serves the Knoxville and surrounding area. Marshall services residential & commercial customers. Marshall is arresting dirt all around the Knoxville area. Marshall proudly takes a bite out of grime.

Business highlights

13 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Steam Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Mattress Cleaning, Hardwood Floor Cleaning, Pet Treatments, Scotchgard Protection, Gutter Cleaning, House Washing, Exterior Windows, Pressure Washing

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Our Recent Projects


Photos of past projects

Reviews

4.6477 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
11%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 451-475 of 477 reviews

Kathy F.
10/2015
5.0
carpet cleaners, pressure washing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Dottie D.
09/2015
5.0
carpet cleaners, pressure washing
  + 0 more
unknown
Description of Work: They power washed my condo, driveway and sidewalk. Excellent job, very personable and would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Stanley H.
09/2015
4.0
carpet cleaners, pressure washing
  + 0 more
unknown
Description of Work: Cleaned sectional sofa.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

vickie B.
09/2015
5.0
carpet cleaners, pressure washing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Allen S.
09/2015
4.0
carpet cleaners, pressure washing
  + 0 more
unknown
Description of Work: Personnel arrived per the agreed upon time. Did their cleaning in a professionsal fashion. Pleased with results. Only one suggestion - would have liked to see plastic placed under some living room furniture and cleaned under the furniture (e.g., couch).

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Russell B.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Quick communications and they did an excellent job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ann F.
09/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

Robin M.
09/2015
3.0
carpet cleaners, pressure washing
  + 0 more
unknown
Description of Work: YOung man was very nice. My sofa just didnt come clean and he was only there about 30 min. I just felt there could have been a better job done. There were a couple of dirt stains and he never offered to use a prestain cleaner.. But very nice

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$99

Gregory G.
09/2015
2.0
carpet cleaners, pressure washing
  + 0 more
unknown
Description of Work: power washing of driveway-damaged surface with deep pitting |Technician was 2 hrs late arriving for service; service was $80 greater than advertised |Owner not willing to correct damage to driveway, and was dismissive of my complaints |

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$180

Elizabeth F.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: My driveway was so clean you could eat on it. Beautiful job, no plants harmed, friendly professional service. The company is an Angie winner on my list.
Rating CategoryRating out of 5
Yes, I recommend this pro

Yilu L.
09/2015
1.0
carpet cleaners
  + -1 more
Did not use this service.
Description of Work: Nothing. We did not use this service.
Rating CategoryRating out of 5

Response from Marshall Cleaning Service
Marshall Cleaning Service would appreciate the opportunity to serve you before recieving any kind of rating. To my knowledge we have never spoken and have not provided you with any services. Would you please be so kind as to remove the "F" rating you gave us? If something changes and you would like service, you can contact us at 865-414-9537. We hope to servive you in the near future.

Alisha P.
09/2015
5.0
carpet cleaners, pressure washing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Charlene C.
09/2015
5.0
carpet cleaners, pressure washing
  + 0 more
unknown
Description of Work: Pressure washed driveway,porch and sidewalk... Due to extra square feet in driveway there was an increase in cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Joseph A V.
09/2015
5.0
carpet cleaners, pressure washing
  + 0 more
unknown
Description of Work: Pressure washed siding, walks and deck. Great job! Very considerate, efficient and helpful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$765

Jerry M.
08/2015
4.0
carpet cleaners, pressure washing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Violette H.
08/2015
5.0
carpet cleaners, pressure washing
  + 0 more
unknown
Description of Work: Carpets cleaned. Four rooms. Excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Kim H.
08/2015
5.0
carpet cleaners, pressure washing
  + 0 more
unknown
Description of Work: They cleaned all of our concrete; driveway, walls, sidewalks. They did a great job. Everything looks nice and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Alonzo B.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We wanted extra areas cleaned.
Rating CategoryRating out of 5
Yes, I recommend this pro

John R.
08/2015
5.0
carpet cleaners, pressure washing
  + 0 more
unknown
Description of Work: Pressure washed driveway and patio. Went very well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$105

Jeanine F.
07/2015
5.0
carpet cleaners, pressure washing
  + 0 more
unknown
Description of Work: I purchased the $79.00 sidewalk power washing special offer to do so much area and while here, decided to have more done. They did a good job and would use them again.

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro
$214

Michael P.
07/2015
3.0
carpet cleaners, pressure washing
  + 0 more
unknown
Description of Work: Decided not to get the carpet cleaning done by them due to up-charges in stairs given they were cleaning much smaller sq ft than what I payed for.
Rating CategoryRating out of 5

Janise W.
06/2015
1.0
carpet cleaners
  + -1 more
n/a
Description of Work: Went out of business before I could use their services.
Rating CategoryRating out of 5

Response from Marshall Cleaning Service
I wanted to apologize for not being able to provide service to you as promised. Due to a family emergency, Marshall Carpet Cleaning was temporarily out of operation from February 2014 - September 15, 2014. I understand that this created much undue stress and frustration for you and some of our other customers. I want to extend my apologies and try to make things right. If you will allow me, I would like to offer service to you at an extreme DISCOUNTED rate. Carpet Cleaning and Stain Protection or Deodorizing for Four Areas - $75 (expires December 2015) It would mean a lot to us here at Marshall Carpet Cleaning if you would allow us this opportunity to make things right. Again, please accept our apologies. If you would like to schedule service, please call Marshall Carpet Cleaning at 865-414-9537 or reach out to us by email at [email address removed] Brian Marshall Owner

KENNETH H.
11/2014
5.0
carpet cleaners
  + -1 more
Well done.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary C.
05/2014
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: The company went out of business before services were completed. Angie's List refunded the cost of purchase which was terrific.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Marshall Cleaning Service
[removed member name], I wanted to apologize for not being able to provide service to you as promised. Due to a family emergency, Marshall Carpet Cleaning was temporarily out of operation from February 2014 - September 15, 2014. I understand that this created much undue stress and frustration for you and some of our other customers. I want to extend my apologies and try to make things right. If you will allow me, I would like to offer service to you at an extreme DISCOUNTED rate. Carpet Cleaning and Stain Protection or Deodorizing for Four Areas - $75 (expires June 2015) It would mean a lot to us here at Marshall Carpet Cleaning if you would allow us this opportunity to make things right. Again, please accept our apologies. If you would like to schedule service, please call Marshall Carpet Cleaning at 865-414-9537 or reach out to us by email at [email protected] Brian Marshall Owner

tiffany C.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned 3 bedrooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Contact information

118 N Peters Rd Suite 156, Knoxville, TN 37923

http://www.marshallcleaningservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Gutter Cleaning,
Pressure Washing,
Dryer Vent Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Roof Cleaning,
Oriental Rug Cleaning

FAQ

Marshall Cleaning Service is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 9:00 AM - 3:00 PM

Marshall Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Marshall Cleaning Service offers free project estimates.
Yes, Marshall Cleaning Service offers eco-friendly accreditations.
Yes, Marshall Cleaning Service offers a 10% senior discount.
Yes, Marshall Cleaning Service offers emergency services.
Yes, Marshall Cleaning Service offers warranties.
Marshall Cleaning Service offers the following services: Steam Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Mattress Cleaning, Hardwood Floor Cleaning, Pet Treatments, Scotchgard Protection, Gutter Cleaning, House Washing, Exterior Windows, Pressure Washing
Ask for Details

Contact information

118 N Peters Rd Suite 156, Knoxville, TN 37923

http://www.marshallcleaningservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM