Marshall Cleaning Service

Carpet Cleaning, Gutter Cleaning, Pressure Washing,

About us

Marshall Cleaning Service provides excellent service at an affordable price. Marshall proudly serves the Knoxville and surrounding area. Marshall services residential & commercial customers. Marshall is arresting dirt all around the Knoxville area. Marshall proudly takes a bite out of grime.

Business highlights

13 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Steam Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Mattress Cleaning, Hardwood Floor Cleaning, Pet Treatments, Scotchgard Protection, Gutter Cleaning, House Washing, Exterior Windows, Pressure Washing

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Our Recent Projects


Photos of past projects

Reviews

4.6477 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
11%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 226-250 of 477 reviews

Gloria P.
10/2015
5.0
carpet cleaners, pressure washing
  + 0 more
After exhausting the 500 sq ft of pressure washing I had purchased as a deal, I decided to continue with the driveway and the front porch. The work was done efficiently and everything looks great.
Description of Work: Pressure washed the driveway, sidewalk, porch and patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Kodie U.
10/2015
5.0
carpet cleaners, pressure washing
  + 0 more
He was very friendly and punctual (though it did take a while between when I purchased the coupon and the date they came out to pressure wash). My deck looks great and is now ready to paint. I would recommend them.
Description of Work: Pressure washed back deck (large) and front stairway entrance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$104

Karen H.
10/2015
4.0
carpet cleaners, pressure washing
  + 0 more
We had to postpone for a day because of an equipment failure, but they called when they were en route the next day and showed up when they said they would be there. The crew was very polite and professional, and I had a clean driveway in about 90 minutes. I plan on using this company in the future.
Description of Work: Pressure washed my driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$79

vickie J.
10/2015
5.0
house cleaning
  + -1 more
Noah cleaned the master bedroom and a small office area.
Description of Work: Clean 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$79

Gloria P.
10/2015
5.0
carpet cleaners
  + -1 more
Noah arrived at the agreed time. He was very nice; got straight to work, and finished within the expected time.
Description of Work: Cleaned 3 rooms and hallway of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Alonzo B.
10/2015
5.0
carpet cleaners
  + -1 more
If I get a deal and if the carpets needed cleaning, I would use them again.
Description of Work: I used Marshall for carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda E.
10/2015
5.0
carpet cleaners
  + -1 more
Good experience. Recommended provider.
Description of Work: cleaned carpet in three rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Whitney G.
09/2015
5.0
carpet cleaners
  + -1 more
The representative from Marshall Cleaning arrived on time and got right to work. He was very thorough but finished in only a couple of hours, which was quicker than expected. The couches turned out great - layers of dog hair gone and much less dingy and worn than before! We'd definitely recommend them.
Description of Work: cleaned 1 sectional sofa and 1 smaller sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Marilyn W.
09/2015
5.0
carpet cleaners
  + -1 more
He confirmed the appointment, showed up on time and did a beautiful job -- even getting up some stains.
Description of Work: Mr. Marshall came to our office and cleaned carpets in 3 offices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Michael P.
09/2015
5.0
carpet cleaners
  + -1 more
Service was easy to schedule. Prompt, professional service at a fair price. Carpets really look good!!
Description of Work: Carpet cleaned in 3 rooms and scotch guard applied in one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Marie P.
09/2015
5.0
carpet cleaners
  + -1 more
They were very prompt and professional and did exactly what they promised.
Description of Work: I bought a Big Deal for $99 Carpet Cleaning and Deodorizing for Four Areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michael T.
09/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Service provider was very professional and did an excellent job. Color tested the area rug to be sure there would be no color bleeding. Scotchguard was applied to all areas. Area supervisor came by the check on job and to be sure that I was satisfied with the service.
Description of Work: Provider cleaned carpet in three rooms and a 9/12 area rug. Moved small furniture as able to clean these areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Lynne B.
09/2015
5.0
carpet cleaners
  + -1 more
The service was wonderful! The technician was very personable a and professional.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Jirina S.
09/2015
5.0
carpet cleaners
  + -1 more
The service was professional, well executed and performd to our satisfaction.
Description of Work: He cleaned carpets in our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Gisela J.
08/2015
4.0
pressure washing
  + -1 more
It went good. They came out when they said they could. I had good service with them. I thought the price would be less but I don’t know how much square feet they would do. The quality was okay. They told me they would come and they did it. They were punctual. They are efficient and the punctuality is really I was looking forward. They really did what they said they were going to do.
Description of Work: I purchased a Big Deal coupon from them for pressure washing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Irene W.
08/2015
5.0
gutter cleaning, pressure washing
  + 0 more
I had signed up for house special to wash house exterior and asked when provider arrived if he could clean porch and gutters as well.He said he could and very clearly told me what each additional service would cost.I appreciated his clarity about each service.He completed each chore well and left everything tidy.He was professional and did a good job.Would recommend and use again.
Description of Work: Pressure cleaned house exterior to include porch as well as cleaned out and pressure washed gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$324

BURL L.
08/2015
5.0
carpet cleaners, pressure washing
  + 0 more
Johnny did a great job. Great service
Description of Work: pressure washed my porches and sidewalks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Kahlil F.
07/2015
5.0
carpet cleaners
  + -1 more
Service Provider arrived on time and provided a thorough and effective cleaning of all the carpeted areas in my home for a reasonable price
Description of Work: Deep Clean Carpets in 5 rooms, hallway and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sue C.
07/2015
4.0
carpet cleaners, pressure washing
  + 0 more
Very polite/professional/good work/cost more than the promotion. $ 79+$161. TOTAL COST $ 240.
Description of Work: Power washed driveway. Your listing is incorrect. I had the driveway power washed, NOT carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Marshall Cleaning Service
It was a pleasure serving you. I certainly understand that the cost for having your driveway cleaned was more than the BIG Deal promotion of $79. We do our best to be up front with all of our customers about the additional costs associated with various services. In our initial corospondence with our customers we do our best to communicate these fees. When we arrive to perform services we always do a walk thru and go over all of our pricing. In your specific situation the BIG Deal covered 600 sq. ft. of cleaning and for the additional square footage there were additional costs. It really was a pleasure serving you. If we can be of service to you in the future, please let us know. Thank you for taking an additional business card for your neighbor - that means alot.

Rw B.
07/2015
5.0
carpet cleaners, pressure washing
  + 0 more
Excellent, professional, detail oriented.
Description of Work: Pressure washed driveway and sidewalk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lester S.
07/2015
4.0
carpet cleaners, pressure washing
  + 0 more
calContract was to wash up to 600 sq ft of driveway. I ask the they just spray off the steps and partial of driveway and the two brick columns at end of driveway. I was told the contract only included flat surfaces, offered to clean as i requested for more $. Typical answer when you deviate any from original contract.
Description of Work: High pressure wash steps, partial driveway and columns

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$17,500

Glenda D.
07/2015
5.0
carpet cleaners, pressure washing
  + 0 more
Mr. Marshall called to confirm our appointment and suggest that he could arrive earlier than planned if it were alright with us. We agreed and he arrived within a short time afterwards. After a brief conversation he measured the driveway and submitted his estimate. We accepted and the work was started that same day. After completing the cleaning, we commented that it seemed to take a longer time than we anticipated. He concurred and said that even though it had taken longer he would rather spend more time doing a good job and not be too hasty and end with poor result. His work ethic is to "complete a job like he would expect someone else would do for him". We appreciated his concern. The driveway looks beautiful ! He is a Company of many talents and we will definitely use his services again, whenever they are required.
Description of Work: He pressure washed our 200 foot plus driveway which had not been washed in the last 18 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$363

Scott F.
07/2015
5.0
carpet cleaners
  + -1 more
He was very pleasant and respectful. HE did an excellent job.
Description of Work: cleaned our carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Mary B.
07/2015
5.0
carpet cleaners
  + -1 more
Wish I could give an A++-- The worker called to let me know he was stuck in traffic, and was still here in plenty of time. He was courteous and agreeable, and very willing to do the job. He was patient when he had to wait on me for a little while. I never expected him to be able to get the carpet looking good, as there were several stains of long-standing. (I did not buy a stain-cleaning service.) He got my carpet cleaner than I ever imagined he (or anyone) could possibly do! He was finished in good time, having worked consistently the whole time he was here, and he was very pleasant and polite. This interaction deserves 5 A's--I am more than pleased, and will call them to do this work again.
Description of Work: Cleaned the carpets as requested.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Donald M.
04/2015
5.0
carpet cleaners, pressure washing
  + 0 more
They did a lot more than clean carpets. They really spent time and effort, and did a good job. They were friendly and it was economical. They were really excellent!
Description of Work: They cleaned carpets, pressure washed the driveway, walkway, front porch and cleaned my fireplace mantle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

118 N Peters Rd Suite 156, Knoxville, TN 37923

http://www.marshallcleaningservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Gutter Cleaning,
Pressure Washing,
Dryer Vent Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Roof Cleaning,
Oriental Rug Cleaning

FAQ

Marshall Cleaning Service is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 9:00 AM - 3:00 PM

Marshall Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Marshall Cleaning Service offers free project estimates.
Yes, Marshall Cleaning Service offers eco-friendly accreditations.
Yes, Marshall Cleaning Service offers a 10% senior discount.
Yes, Marshall Cleaning Service offers emergency services.
Yes, Marshall Cleaning Service offers warranties.
Marshall Cleaning Service offers the following services: Steam Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Mattress Cleaning, Hardwood Floor Cleaning, Pet Treatments, Scotchgard Protection, Gutter Cleaning, House Washing, Exterior Windows, Pressure Washing
Ask for Details

Contact information

118 N Peters Rd Suite 156, Knoxville, TN 37923

http://www.marshallcleaningservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM