Marshall Cleaning Service

Carpet Cleaning, Gutter Cleaning, Pressure Washing,

About us

Marshall Cleaning Service provides excellent service at an affordable price. Marshall proudly serves the Knoxville and surrounding area. Marshall services residential & commercial customers. Marshall is arresting dirt all around the Knoxville area. Marshall proudly takes a bite out of grime.

Business highlights

13 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Steam Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Mattress Cleaning, Hardwood Floor Cleaning, Pet Treatments, Scotchgard Protection, Gutter Cleaning, House Washing, Exterior Windows, Pressure Washing

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Our Recent Projects


Photos of past projects

Reviews

4.6477 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
11%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 176-200 of 477 reviews

Ron W.
09/2016
4.0
carpet cleaners, upholstery cleaning
  + 0 more
Did a good thorough job cleaning several rooms, stairway and reclining chair. Only negative thing I can say is that we were hoping to smell a clean scent coming from the carpet after the deodorizing, as we have had with other carpet cleaning companies. The cleaner did take his time though and was professional. I feel like we received a very good job for a reasonable price.
Description of Work: Carpet & upholstery cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Carol D.
09/2016
4.0
ceramic tile
  + -1 more
It went well the floors looked great. I thought the tile and grout cleaning were a good buy for the money ($79.00). I thought the $70.00 I paid to have the grout sealed in the kitchen was excessive, however, as it only took the tech ten minutes to do it.
Description of Work: Cleaning of tile and grout in kitchen and baths

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$149

Jeffrey E.
09/2016
5.0
dryer vent cleaning
  + -1 more
They contacted me via text to tell me that they were coming by and that I didn't need to be present as they did the cleaning from the outside. I loved that! I came home, and the job was done. Definitely will use them again.
Description of Work: Cleaning of dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

marta L.
09/2016
3.0
gutter cleaning
  + -1 more
I liked the guys that came out but they did not clean downspouts. They tried but didn't have ladder to go up.
Description of Work: I had them do gutter cleaning. I just reread what work would be performed. it says that down spouts would be cleaned yet mine were not cleaned.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sandra R.
08/2016
4.0
gutter cleaning, pressure washing
  + 0 more
The technician was very nice. The side of my 2 story house is fairly high so I held a ladder for him while he climbed the ladder to pressure wash the top of my house. I section of vinyl siding came off while he pressure washed. He climbed onto the roof to put it back up but two weeks later it came off in a storm. I called and left a message for Marshall asking that they put it back up but they never responded. That's why I rated them as a "B" and not an A.
Description of Work: Gutter cleaning and pressure wash one side of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Barbara C.
08/2016
3.0
carpet cleaners, house cleaning
  + 0 more
It was ok. I purchased 3 hours but the cleaner spent 90 cleaning one tiny bathroom which took way too much time (was not happy about that). I would not hire that company again just because of that fact.
Description of Work: Cleaning rooms.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$90

Lenny G.
08/2016
1.0
carpet cleaners, pressure washing
  + 0 more
I will never deal with this company again.
Description of Work: Carpet cleaning and driveway powerwashed.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


harold H.
08/2016
2.0
carpet cleaners, house cleaning, window cleaning, floor cleaning
  + 2 more
They gave me a price for 2 people for 2 hours starting @ 11 AM (which was good since we had an open house that day). Called back later & said "something came up" and they couldn't get there until 1:30 PM, plus they were bringing 3 people & only planned to stay for 1-1/3 hours (same # of manhours). Turned out one was the daughter of a regular worker, they did a poor job on the LR hardwood floor (left visible spots we had to clean), did not clean the surface of the window A/C units, and then refused to honor the Angies List coupon (said they already gave me enough discount). I learned later that my daughter had used them a year ago w/similar results; will not use them again.
Description of Work: Needed a portion of 4 rooms in a small rental house cleaned; 2 bathrooms, kitchen & LR - only walls, baseboards & floors (not including the 2 bedrooms or carpet cleaning or bathtub, etc).

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$140

Astra C.
08/2016
5.0
gutter cleaning
  + -1 more
Gutters were thoroughly cleaned. When I called to inquire about the service and left a message, I received a call back on the same day. The service was performed within the scheduled timeframe, which was only a couple of days after I initially called. I will be hiring them again.
Description of Work: Gutter cleaning on two-story home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Angela F.
08/2016
5.0
gutter cleaning, house cleaning
  + 0 more
Exceptionally well. They were on time, professional and for both jobs did an excellent job.
Description of Work: Marshall Cleaning Service cleaned the gutters and I also used them for housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

james G.
08/2016
3.0
carpet cleaners
  + -1 more
job was good, but they didn't show at least 3 appoints
Description of Work: gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$99

Cecilia C.
08/2016
5.0
carpet cleaners
  + -1 more
They came while I wasn't home and did the work. They left a door hanger.
Description of Work: They cleaned out the gutters on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$99

Melody H.
08/2016
5.0
house cleaning
  + -1 more
They did a really good job, showed up on time, were quick and thorough.
Description of Work: I purchased the $84 deal for for 3 Hours of Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Marisa R.
08/2016
5.0
ceramic tile
  + -1 more
Excellent - my floors were pretty dirty, especially the grout. They now look as nice as when they were first installed, and it's been over a week since the cleaning service. The representative was very professional and courteous.
Description of Work: I purchased the deal for tile cleaning and had my kitchen floor cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Wayne G.
08/2016
5.0
carpet cleaners, gutter cleaning
  + 0 more
Fast, efficient, reasonably priced, friendly service. Did a great job. I'd use Marshall again.
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon C.
07/2016
2.0
house cleaning
  + -1 more
They came twice. I wasn't pleased the first time but we decided to give them one more shot after speaking with them about our dissatisfaction. Very professional and cordial, but the work was just not up to par. There was film left on everything they touched and the house smelled so strongly of antiseptic cleaners that I had to leave. They are all very pleasant and I hate to leave a poor review, but it's just way too expensive for such poor results.
Description of Work: Cleaned bathrooms, vacuumed, and mopped floors.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$230

Melissa I.
07/2016
5.0
ceramic tile, floor cleaning
  + 0 more
Great--Daniel was a very hard worker, did a great job going over the floors and being careful in places he needed to be (we had a section of flooring that was somewhat uneven, and he didn't want to chip any tile). He was very informative about what he was doing and explaining various things. We are very pleased with the work done and his work ethic.
Description of Work: Tile and grout cleaning. We have tile with grooves in it (not just flat and slick), and no matter how much I mop or what I use, I still can't get all the dirt up. In addition, the grout is dirty. We had our kitchen cleaned, a tiny entry way, and our sons' shared bathroom tile and grout cleaned. I didn't thin about doing a before and after picture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stanley O.
07/2016
5.0
gutter cleaning, pressure washing
  + 0 more
I purchased the gutter cleaning service from an Angie's List deal. When I called to schedule the appointment I asked about the deck, sidewalk and driveway pressure washing services. The guys came and cleaned the gutters and within a couple hours I had a quote on the pressure washing. I phoned and made the appointment for the service. The crew phoned to tell me they were delayed the morning of the service because of an major traffic accident that morning and would be 15 minutes late. They called me as they were finishing up and I reviewed the work and paid them. Over all the best customer service I have received in a very long time! Great Job!
Description of Work: Gutter cleaning and pressure washing the driveway and deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROSA M.
07/2016
5.0
carpet cleaners
  + -1 more
I thought they were very professional and customer service oriented. The employee that came out to do the job was very good. He did a walk-through with me and took care of the spots I showed him. He was very thorough and I was very pleased. When I first called, I gave a high estimate on the square footage. When they measured the space I was able to get a small reduction in price.
Description of Work: The cleaned the carpets in 3 rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Valerie F.
07/2016
4.0
house cleaning
  + -1 more
Two cleaners arrived about an hour later than scheduled due to a hang up elsewhere. They were courteous and professional, and got right to work. I had purchased an offer through Angie's List for 2 cleaners for 2 hours, for a total charge of $110. They brought in all necessary cleaning tools and supplies. I was satisfied with the work done.
Description of Work: Baseboards and wall trim cleaned, stair risers, trim, 2 glass storm doors, and interior of kitchen island.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$110

Martin C.
07/2016
4.0
house cleaning
  + -1 more
They were decent and it was a good experience. However, my wife said they did not get as much done as she thought and the price was a bit too high. My wife is also not interested in having them come back. Two people came and because of that the three hours of work was just done in one and a half hours. What they accomplished did not seem that much.
Description of Work: We used Marshall Cleaning Service for house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0


Melissa O.
07/2016
5.0
carpet cleaners
  + -1 more
All the contact I had with this company over the phone was very satisfactory. When I had to call back, she immediately remembered me by name and recalled the facts we discussed. They cleaned the carpet according to my satisfaction for a fair price. They worked with me to find the cheapest way to complete the job.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kimberlie H.
07/2016
5.0
gutter cleaning
  + -1 more
Gutters were cleaned while I was at work. They did a good job (no more little trees growing out of the gutters!). I only interacted with the owner on the phone, not the technician who performed the work. Owner was professional and helpful. The price was GREAT because I used a Groupon coupon. I will use again for gutter cleaning and would like to have them clean the siding.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Sue J.
06/2016
3.0
house cleaning
  + -1 more
I wasn't very pleased with them and I won't use them again. They didn't complete the work in the stipulated amount of time. They did as much as they could in the 3 hour's time. They were very nice and the work that they did do was good. I talked to her about it and she said that she was going to call me back but she never did.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
punctuality
5.0


Luanna A W.
06/2016
5.0
dryer vent cleaning
  + -1 more
He was prompt and came exactly at the time he said he would. He explained how and what he was going to do. Our dryer is in the middle of the house so the vent runs all the way across the ceiling of our den to the outside. When he was finished he showed me how much lint he had gotten out of the vent.. Surprise - it wasn't as dirty as I had thought but so worth it to know it was clean and not a hazard. He was very pleasant and at a great price. Would use him in the future and recommend him!
Description of Work: clean dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Contact information

118 N Peters Rd Suite 156, Knoxville, TN 37923

http://www.marshallcleaningservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Gutter Cleaning,
Pressure Washing,
Dryer Vent Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Roof Cleaning,
Oriental Rug Cleaning

FAQ

Marshall Cleaning Service is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 9:00 AM - 3:00 PM

Marshall Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Marshall Cleaning Service offers free project estimates.
Yes, Marshall Cleaning Service offers eco-friendly accreditations.
Yes, Marshall Cleaning Service offers a 10% senior discount.
Yes, Marshall Cleaning Service offers emergency services.
Yes, Marshall Cleaning Service offers warranties.
Marshall Cleaning Service offers the following services: Steam Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Mattress Cleaning, Hardwood Floor Cleaning, Pet Treatments, Scotchgard Protection, Gutter Cleaning, House Washing, Exterior Windows, Pressure Washing
Ask for Details

Contact information

118 N Peters Rd Suite 156, Knoxville, TN 37923

http://www.marshallcleaningservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM