American Home Design, Inc.

home remodeling contractor

About us

Serving homeowners in Tennessee and Kentucky for over 45 years, American Home Design has helped fulfill the remodeling dreams of more than 40,000 satisfied homeowners. Ranked Tennessee's #1 home improvement company by Qualified Remodeler Magazine for many years, our honest, reliable, and experienced team is the ideal choice for bath and shower remodeling. We are the exclusive Jacuzzi Bath Remodel dealer in TN. As a locally-owned and operated home improvement services company, we are available for every step of our customers' home remodeling projects. We have formed strong relationships with top manufacturers, granting our customers access to home improvement products for every decorating style and every budget.

Business highlights

48 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.682 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
0%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.3
responsiveness
4.6
Showing 26-50 of 82 reviews

Steve J.
11/2018
3.5
We had quite a back and forth between the salesman and his boss. They were not able to do all the work we wanted for our bathroom remodel, so we scaled down what we wanted and got a quote around $23,000. We declined that and were contacted by the supervisor a day or two later who said he could lower the cost to $14,000. I've simplified the back and forth by cutting out a bunch of phone calls and 4 home visits for pictures and measurements. In the end we signed and a very competent installer showed up on time prepared for the job. We were told a "team" would be installing and therefore the job would take at the most 2 days. Bob was our team and it took 4 days to get everything done, minus installing the tub. They had ordered the wrong one and we had to wait for the right one to be delivered. It took a week to get the tub and Bob took another day to get it installed. The salesmen seem to over promise and over charge, but the product and skill level of the installers are top notch. We are happy with the final product and would use American Home Design again. It was difficult to get anyone to make a bid, and there are a lot of rip off artists out there, so going with a national chain makes sense.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
3.0

Yes, I recommend this pro

Ann T.
10/2018
5.0
Everyone from the salesman to the installers were knowledgeable, professional and kind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David D.
10/2018
5.0
They continue to followup with us.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Pat K.
10/2018
5.0
They were very easy to work with. The installer, Travis, was very professional and left the site very clean.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Margie T.
08/2018
5.0
I love my new shower!! My bathroom looks twice as big without the tub shower combo. Love it!!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Roena D.
07/2018
5.0
Spencer was our installer and he was a wonderful guy to work with. very personable concerned that his work was top dollar and I would recommend him to anyone

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

cynthia n.
07/2018
5.0
The company explained all details and answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Tina B.
07/2018
5.0
Lovely people to work with in a crunch. They moved the process along to meet our deadline. I'm telling everyone. The construction guy was the best. No mess and very polite. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia D.
06/2018
5.0
excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Colen S.
05/2018
5.0
Still not finished

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Emily E.
05/2018
5.0
Their expensive but you get what you pay for

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Rebecca B.
03/2018
5.0
Quality product. Felt like 11,000 for the "wet space" was a bit steep but they guarantee their product for life so I suppose if you look at the big picture for the product you are getting, custom designed for your space, and specifically fitted to your space the day of, replacement of plumbing lines, and a lifetime warranty I can't be too mad at the price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debby K.
03/2018
4.5
Pricey but worth it if you stay in your home for a while. Excellent customer service and quality work

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Carlos F.
03/2018
5.0
The quality was superb. The installers were exceptional. The estimator came up with a unique solution to a bathroom floor problem we wanted to avoid. Perhaps the 8K plus price for a bathtub installation was ok.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Cindy H.
01/2018
5.0
The young man who did the work was wonderful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David K.
01/2018
5.0
I would use the company again, for my project needs

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mimi H.
01/2018
5.0
The company is great, the cost is quiet pricey, I would recommended friends or family if they are able to afford it. They did my project in the summer and did a fantastic job.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro

Marguerite T.
01/2018
4.5
N/A

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Ann C.
01/2018
5.0
They are very professional people and always cleaned up after themselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eddie S.
01/2018
4.5
N/A

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Michael M.
01/2018
4.5
They did a great job!

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

William W.
12/2017
5.0
They installed a new walk in shower for me that I absolutely love. They were on time and started right away and finished in a good amount of time. I would most definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry T.
12/2017
5.0
n/a

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

11157 Outlet Drive, Knoxville, TN 37932

http://www.tnbaths.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
27884
Trade License Locale
TN
Trade License Expiration
11/30/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

home remodeling contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

American Home Design, Inc. accepts the following forms of payment: CreditCard
Yes, American Home Design, Inc. offers free project estimates.
No, American Home Design, Inc. does not offer eco-friendly accreditations.
No, American Home Design, Inc. does not offer a senior discount.
No, American Home Design, Inc. does not offer emergency services.
No, American Home Design, Inc. does not offer warranties.

Contact information

11157 Outlet Drive, Knoxville, TN 37932

http://www.tnbaths.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed