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Advanced Heating and Air

4.7

(809) Verified Reviews

Founded 1970 • With Angi since August 2010

Business Highlights

Family Owned & OperatedFamily Owned & Operated
Emergency Services OfferedEmergency Services Offered
Wears MaskWears Mask
No License Required for Trade
Trade License Locale
Tennessee
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Company Contact

2501 Byington Beaver Ridge Rd

Knoxville, TN 37931

COVID-19 Update
We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Description

Our 3rd generation family business has been servicing Knoxville, Maryville, and our neighbors in surrounding counties for over 40 years. Our philosophy has always stayed the same, which is to establish a long term working relationship with our customers by offering industry leading equipment, warranties, and service at affordable pricing. We are proud to be a Tane Comfort Specialist Dealer, which means we are held to a high standard of training, continued education, service, and 100% customer satisfation....

Deals

Verified Reviews

4.7

(809) Verified Reviews

Ratings Distribution

5

679

4

58

3

24

2

16

1

32

Rating Details

Price

4.7

Professionalism

4.8

Punctuality

4.8

Quality

4.8

Responsiveness

4.7

Read reviews by category

HVAC Companies (761)plumbers (72)air duct cleaning (49)water heaters (7)appliance repair (2)
Showing 1-10 of 809 reviews
1.0

02/20/2021

He got the furnace working but I call that screwing old retired people ! ! !

Description of Work
Put in a $37.16 hot surface ignitor in furnace . Charged me $264.00 for it .

Category heating & air conditioning/hvac

Cost $293

Services Performed? Yes

Work Completed On 02/20/2021

Service Provider Response

We are so sorry that your experience with our company was less than satisfactory. We regret that you feel we have taken advantage of your situation. However, we did confirm with the technician that these charges were approved before we installed the part. Please understand that the cost also included the labor of a certified HVAC technician to replace the ignitor safely and insure that the system ...
5.0

12/04/2020

Advanced heating and air solved our problem of an uncomfortable sunroom. They offered solutions, options, and information about a great system that was new to us...the Gree mini-split. We chose the Gree. The indoor components were slim-lined and fit right in with the room. The best part is that they were whisper quiet. (Also the outdoor opponent). The technicians were courteous, knowledgeable, and...

Description of Work
Solution for heating and cooling a sunroom

Category heating & air conditioning/hvac,air duct cleaning

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/04/2020

5.0

11/18/2020

Went great, within first 15 minutes of looking at unit problem was determined! Within 45 minutes, or less problem taken care of, unit repaired, bill paid and he's on his way. Works perfectly now!! Tech was professional and took care not to make or leave a mess for me to clean up 😊

Description of Work
Heat stopped working

Category heating & air conditioning/hvac,air duct cleaning

Cost $100

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/13/2020

2.0

06/12/2020

Dishonest and deceitful company. Daniel came to our house to diagnose an issue with our residential water delivery system. He worked hard, but he wasn't able to resolve the problem. He assured me that I wouldn't be charged another $79 service call fee if he had to come back, so I called today to get him to return and replace the pressure reducing valve, which West Knox Utility District thought is ...

Description of Work
Diagnose problem with water volume/pressure

Category plumbing,air duct cleaning

Services Performed? Yes

Work Completed On 06/12/2020

Service Provider Response

We are truly sorry that your experience with our company was less than satisfactory. However, the $295 we quoted you was the price for the repair. The $79 was for our service fee and diagnosis of issue, which would not be charged for a second visit. Please understand that we cannot lower pricing for every customer that threatens to leave us a bad review. It is unfortunate that you are displeased w...
5.0

12/12/2019

Very experienced technician. Above excleence from the initial call for service

Description of Work
HVAC repair

Category heating & air conditioning/hvac

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/12/2019

5.0

12/11/2019

It went good ad I have them for a couple of years now.

Description of Work
Advanced heating and air.

Category heating & air conditioning/hvac

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/04/2019

5.0

11/08/2019

The technician arrived during the windows they set up. They have a text service to show you when the tech will be arriving, and even include a map of the progress. The price seemed pretty consistent with what I expected to pay. They were able to get someone out a lot quicker than I assumed it would take. They ran into some issues with draining the old tank (which was ancient), but he was able to r...

Description of Work
Electric Water Heater installation

Category water heater repair

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/07/2019

1.0

08/16/2019

I had an issue with My Ac it stopped working and had to call my warranty company, They called to set up appt for 5 days out. The tech came out he told me he had to rewire it. Well, it started working I was happy. so I thought everything was fine. It was running about 75 to 80 in my house all that month. It was pretty hot month so I thought it was normal "I have a metal roof" I got my electric bill...

Description of Work
HVAC Issue --Mutiple issues

Category heating & air conditioning/hvac

Services Performed? Yes

Work Completed On 07/22/2019

Service Provider Response

Unfortunately due to the nature of aging HVAC equipment multiple failures can arise. On 5/20/19 we replaced a blown transformer and all checked out well. This is a very common part to fail and has nothing to do with the heater circuit. The next call we had was some 2 months later on 7/16/19 which our lead technician found a shorted heat sequencer which was replaced. A few days later on 7/20/10 a r...
5.0

04/06/2019

Once I made my decision, Advanced was super quick in scheduling, professional and productive, would definitely hire them again if I need any services they provide.

Description of Work
Convert HVAC to electric from gas

Category heating & air conditioning/hvac

Cost $6,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/27/2019

5.0

03/28/2019

The work was tough because I have a lot of rock on my property and I'm on a slab but Advanced did an excellent job of working the problem and coming up with a viable solution that got our water working again, was up to code, and will be a better installation given my property characteristics. I can be confident that the work will last longer than the previous installation and if we sell our house ...

Description of Work
Water main broke, had to fully replace from the meter to the house under slab

Category plumbing

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/28/2019

Services Offered

Heating & air conditioning installation - Plumbing. Service & sales. Duct cleaning.

Services Not Offered

Ask for details

General Information
Free Estimates
No
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check
Senior Discount
10% parts and labor only
Emergency Service
Yes
Warranties
Yes