Founded 1968 • With Angi since May 2008
Service Provider ResponseIn all my 50 years of experience in [Member Information Removed], this [Member Information Removed] is one of the most difficult jobs I [Member Information Removed] had the opportunity to work on. In hind sight after speaking with several people who are familiar with this family, I should not [Member Information Removed] taken this job. To begin, I presented this couple with a contract and price quote. We were asked to changed several things in the contract, several times, which were done as requested. To satisfy every change that was asked of me. The draws were set at 30 days as mentioned in her review. However, they were based on the amount of work completed. The draws were paid by the bank at their approval. There was actually no way I could [Member Information Removed] over drawn. There was no direction saying I had to make a [Member Information Removed] exactly at the 30 day point. The bank inspector discussed this with me and told me it would be at what point would be the [Member Information Removed] to make a [Member Information Removed] at end of a specific job. Example: drywall, plumbing, floors etc. The bank set the amount of the draws, I did not. The customers wanted to make several changes and at no time did I charge them any extra. Paint: We supplied them with 2 paint charts. One from Porter Paint the other from Sherwin Williams. Each had over 1000 colors to choose from. The wife could not find any that she liked, so she went to Home Depot and selected colors there. She wrote down on paper and gave them to me, which I still [Member Information Removed]. She discussed the paint with the paint contractor. When he went to pick up the paint using the numbers she had provided, the paint was a flat base paint. The wife was present when the painter started work and present until the paint job was completed. She never mentioned this was not correct and was not to be flat base. If she had mentioned this was not correct, we could [Member Information Removed] changed this to semi-gloss that is exactly what she would [Member Information Removed] gotten. Cabinet Doors: Yes, they had to go over the cabinets again. We asked her to inspect these when they were finished and she gave the ok. At no time did anyone say they did not want to correct anything. Hardwood Floors: The owners did not make arrangements to be out of the house at the time the floors were to be done. I discussed with the owners before they signed the contract, that they would need to be out of the house between 3 and 4 days for the floors to be completed. When time came to do the floors I discussed with the owners that the finisher would be there on Wednesday of the following week. My men overheard me discussing this with the wife. On Tuesday of the following week, I told her the guys would be there to do the floors the following day. At that time the husband told me that he did not know anything about this. He talked with his wife and she told him I had not talked with her about this. The husband told me they were leaving for Florida for her brothers wedding on that coming Thursday, could we move the date to Friday. I got on the phone and rescheduled with the floor men to accommodate the owners. This caused the floor men to work the weekend and they did and did not complain. We always like to [Member Information Removed] the home owner approve the stain color before it goes down. Had we started on Wednesday as planned, we could [Member Information Removed] gotten approval. But we tried to accommodate the owners and by them leaving Thursday, approval could not [Member Information Removed] happened. We did re-do the floors at no charge to them. Dummy plug in the bath: The wife wanted a chandelier over the whirlpool but which is a codes violation. We told her we could leave her a wire in the ceiling for her chandelier, but could not hang it due to this codes violation. As well as a wire for a switch. After we left, all they would [Member Information Removed] to do was pull down the wire and hang the fixture which the husband said he could do. We also left a place for a switch. We just put a plug on the box because we could not leave it open. She failed to put in to this review other things we did for her at no charge. These included building her a linen cabinet for her bathroom, as she failed to include this in her plans. No charge - building her a nice pantry in her kitchen with double doors and shelves. No charge - Put a door between the master bedroom and their little boys room. I [Member Information Removed] been in the [Member Information Removed] business for over 50 years and [Member Information Removed] never been accused of bullying anyone. As far as the name and phone #'s of my sub's, I asked each one if they wanted me to provide her with their phone #'s. They asked me not to give these to her. They did not want to see her again. On the final inspection from the bank, the inspector told me we had done a great job. The County inspector told me the same thing. I [Member Information Removed] worked for many people over the years and this couple is one of the most difficult. Most of the work I do comes from my customers and word of mouth. I [Member Information Removed] many repeat customers. After everything she has said, she says she is satisfied with our work. This is what matters most to me, even if she does not care for me.
Service Provider ResponseThis job was completed over one year ago. I have never told anyone their job would be completed in one day. The water heater was not working when we arrived on the job and the customer had plumbers working on the water heater. We actually did make a mistake and the door was broken. This customer neglected to add we took out the insert in the door, took to the glass shop, had it re-glazed and installed at no cost to him. As for the plywood, I still have a receipt for this new plywood in the file. I have never used old material on any job unless the customer supplies this and directs us to use it. As far as the underlayment, we covered over the rough plywood sub floor because this is standard practice to use underlayment to leave a good clean surface for the floor covering. This does meet codes.
Service Provider ResponseIn response to this review I would like to start by saying, I really do enjoy talking with my clients. If I had known the conversation was not wanted, I would not have spoken. On the point of borrowing tools. We only borrowed a screwdriver to remove a couple of screws and a broom. Had we known this would have been a problem, we would have purchased one at a local store. But we borrowed these to save time. The crown molding had one joint due to the length of the room and due to the fact they were doing their own painting, it is the painters responsibility to do the filling and caulking. Drywall: The drywall was the same thickness as what was on the original wall. Our drywall finisher spoke with [member name removed] and did tell her that after they primed the walls, if there were any imperfections to let him know and he would come back and take care of any problems. It is also common practice to leave the shoe mold off until after the hardwood floor man repairs the floors, sanding and finishing. And installing the shoe mold Carl checked with the hardwood floor man and asked him about it being too long and he said it was the correct length. And it did not stick out in the door. As for the dust after the dry wall job. Anytime there is a drywall installation, you should be prepared for some dust however we cleaned up our work area every day and swept and removed all debris. [member name removed] has never called or notified me in any form that there was a problem. If she would still like for me to come back and take care of any issues she has, we would be happy to do so. All she has to do is give me a call. And set up a time.
We are a locally owned and operated company with over 22 years of industry experience. We value honesty and integrity and stand behind our work. We specialize in cabinetry installation, custom closets, built-in-furniture, and a variety of related projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building long-term relationships with our clients and we guarantee your satisfaction!
2022 Super Service Award
We are a family business providing professional painting and residential cleaning services in your neighborhood at an affordable price with top quality results. We are Licensed and insured! ✅ BBB accredited! ✅ Free Estimates ✅ Our services: -Interior painting (Living rooms, kitchens, cabinets, bedrooms, bathrooms, garages) -Exterior painting (buildings and fences) - Standard cleans, Deep cleans, move out/Move in Cleans, Office cleanings. - Pressure washing services and more! We offer discounts for booking directly. ✅ Phone 6152602326 ✅ Our comprehensive painting process includes covering furniture, filling small holes and cracks, and cleanup of all products used. We offer your final walk through will ensure you are very happy and satisfied with our service.
We have the experience and dedication to get the job done right! Specializing in painting services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!
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Carl Slate Contracting is currently rated 4.5 overall out of 5.
Carl Slate Contracting is open:
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Carl Slate Contracting accepts the following forms of payment: Check
No, Carl Slate Contracting does not offer free project estimates.
Yes, Carl Slate Contracting offers eco-friendly accreditations.
No, Carl Slate Contracting does not offer a senior discount.
No, Carl Slate Contracting does not offer warranties.
Carl Slate Contracting offers the following services: Home improvement & remodeling. Services include, but are not limited to: Home Additions, Kitchen & Bathroom Remodeling, Patios and Sunrooms, Carpentry, Ceramic Tile, Drywall, Painting, Plumbing, flooring, closets, roofing.