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C & M HEATING & COOLING

Founded 1976 • With Angi since June 2006

4.5

(16) Verified Reviews

Business Details

Phone Number

Address

106 BEASLEY DR

Franklin, TN 37064

Description

C & M IS A LOCALLY OWNED AND OPERATED COMPANY. WE HAVE BEEN IN BUSINESS FOR OVER 36 YEARS. WE HAVE APPROXIMATELY 20 EMPLOYEES. WE CHARGE $59.00 FOR A CHECK UP ON YOUR CENTRAL HEAT AND AIR SYSTEM. CALL US TODAY!!

Verified Reviews

A few reviews for this pro...
John S.
1.0
08/11/2020
The nice lady on the phone said the person I needed to talk to was on another line and I could hold or they would call me back. I waited for 3 hours, then called someone else. They responded right away. When the guy from C & M called me later in the afternoon, I said I waited and then called someone else. He didn't apologize or say anything except "OK" and hung up. Not a good business paradigm.
Description of Work
Needed a new replacement system.
Category
heating & air conditioning/hvac
Scott B.
2.0
05/08/2017
I was charged $230 for the initial service call for Freon re-charge, service call, and labor for a "warranteed" part. The part will be free, but the total bill, after talking them down from $900 will be $530. They do not stand behind the products they install. We were told this was a factory defective part that failed. Why should we be charged anything when it was the product they installed?
Description of Work
I had a faulty coil in the air-conditioning unit C&M installed in my new home built by John Maher Builders. They put a stop-gap fix in while they ordered a new coil.
Category
heating & air conditioning/hvac
Gerald D.
5.0
10/07/2016
.
Description of Work
I use C & M Heating & Cooling for heating and a/c services. I just had a new air conditioning and furnace put in this year the end of may.
Category
heating & air conditioning/hvac
Barbara S.
5.0
12/28/2015
.
Description of Work
This vendor was recommended to me by a friend. A different service provider had told me I needed to replace my furnace. C and M fixed the problem which turned out to be a small fuse. Really happy with them
Category
heating & air conditioning/hvac
Kathryn R.
5.0
04/15/2015
We have had a consistently positive experience with C&M and would recommend them without reservation to our friends and neighbors.
Description of Work
C&M has serviced our air conditioning and heating system for nearly 20 years. We have just hired them to replace our upstairs A/C system.
Category
heating & air conditioning/hvac
Tim H.
5.0
02/02/2014
.
Description of Work
.
Category
heating & air conditioning/hvac
Kimberly W.
5.0
09/04/2013
David, our service rep. sealed up all air leaks at the unit. Insulated, caulked and checked over whole unit. In addition, he checked the freon levels. He was not only professional but punctual and professional. The whole service cost was a shocking $85, which I thought was GREAT and reasonable. Don't want air problems but if I have them, C and M will be who I use from now on. Thanks
Description of Work
Our air unit was leaking air in the attic.
Category
heating & air conditioning/hvac
Marianne C.
5.0
06/02/2013
Called a few places about having my air conditioner replaced.It was 16 years old and i didn't wish to wait until it died. C and M came with the best recommendations. Their product was good, the price was competitive. When I called to tell them that they could do the job, when would they like to come buy?, they told me they would be at my house in two days. They were at my house at 7:30 am. They had the old one out, new one installed, working, everything cleaned up and were gone by noon. They were professional, I was happy. It is 10 months later, no problems to report. I am still happy.
Description of Work
Installed a new air conditioner
Category
heating & air conditioning/hvac
Philip B N.
5.0
04/15/2013
They came by promptly to shut off the gas. Scheduled an appointment for a couple of weeks later to give me time to prep for the new line and dig out the old one. They finished the install in one day for a very reasonable price. I estimate that to buy the length of gas line I needed would have cost almost half of what the total including labor was, and everyone that I worked with was very nice and answered all of my questions. A very good deal and quality install.
Description of Work
Ran a new 70-foot soft copper line to replace an old pipe that leaked.
Category
gas leak repair
Lisa G.
5.0
02/27/2013
I was very pleased with the service. The company was prompt and courteous. After doing the check up on the system my heat pump is now running properly-when the temperature is cold enough it does switch into auxillary heat and the emergency heat is working. I will call this company again if my pump isn't working properly.
Description of Work
Earlier in the week my heat pump unit would not go into auxilary heat when the temperature dropped below 32 and I tried switching to straight electric heat to no avail. C&M heating and air came to check the unit. The tech checked all the wires, fuses, heat strips and change over valve and found nothing wrong. The tech said it could have been something intermitent.
Category
heating & air conditioning/hvac
Jeff H.
1.0
01/01/2013
They never called.
Description of Work
I called them to quote a ductless split unit system and was told somone would call me back to schedule an appointment.
Category
heating & air conditioning/hvac
Susan B.
5.0
07/01/2012
My downstairs air conditioner was running continually and not cooling. The C and M Heating man arrived promptly, thoroughly cleaned the unit (which was incredibly dirty and was the problem-I did not know this could happen-It is important to change the filters regularly) and added a pound of Freon. The service man was very professional. The guy was there for over an hour and the bill was only $160 (including freon)- half of what I thought it would be. It has been over one month later and it is still working perfectly. While I hope to never have air conditioning problems again, I would definitely call them.
Description of Work
Air conditioning was restored.
Category
heating & air conditioning/hvac
Geoff L.
5.0
09/22/2011
Overall, this service went very well. Cand M arrived on time, performed the service, then verified that the unit was cooling correctly. They took the time to explain their measurements so I could understand them. I did not agree with their choice to park in my neighbor's driveway without their permission in order to get their work van closer to the unit. However, this is a small issue and I will gladly use them again. I got two other quotes, and they beat the competition's prices handily.
Description of Work
Replaced evaporator coil in Goodman HVAC unit. Recharged refrigerant.
Category
heating & air conditioning/hvac
David M.
2.0
12/09/2008
As propane is not a popular fuel source, my regular heat and air man does not carry the insurance to run the gas pipe and could not stub out heating unit or water heater that he'd just installed. Therefore, my propane company recommended Cand M Heating and Air for this very simple job. When I originally called, Mike informed me he had to check his schedule and would call me back the next day. Three days later, I called HIM back, at which point he told me it would be Tuesday of the following week before his "guys" could get to my job. This held up inspections, getting the heat on so we could acclimate the flooring, amongst other things. When the workers arrived, they were told to keep the gate into the pasture (which they had to go through to get to the exterior wall where they were to work) closed and secured with a chain. I have 3 horses in that pasture (approximately 4 acres), 2 of which are up and coming show horses, and I did not want them getting out. The gate was left open at least twice while the workers were working, and when they left for the day, they left the gate open (this is not only a concern for my horses, but a HUGE liability issue). The workers took numerous cigarette breaks, and left their cigarette butts littering all over my driveway and in my pasture. They also left trash pertaining to their work, some of which was sharp and/or dangerous to animals, in the pasture near their work area, in the interior work space and in the driveway. When I received the bill in the mail, I called Mike as I felt the bill was excessively high. Mike told me he was doing my heat and air guy a "favor", then proceeded to tell me he was doing the Propane company a "favor" by even coming out and doing the work. He then told me there was an issue with my water heater, which neither I nor my contractor (who was on site the entire day) were informed of. As this was a brand new water heater (a week old), we should have been told of any issues immediately. I was then told that the workers were on site working from 12:30 until 4:00 pm, which both I and my contractor dispute, my contractor being on site and leaving himself at 4:00 pm, considerably after Cand M workers. We approximate Cand M worker's time at 2.5 hours, again approximately. Mike told me he'd discuss this with his workers and call me back the next day. I've never heard back from him, but DID receive a statement on December 1st with a stamped notice that my bill is "NOW DUE" (original bill dated 11/18/08). I will NEVER use this company again.
Description of Work
Was hired to "run" a propane gas pipe from new, installed heating unit and new, installed water heater. This was a small run to "stub out" the pipe on the outside of the exterior wall (for the propane company to attach to). The interior work space was moderately easy to work in. There were no outside encroachments. They did NOT have to install heating unit, water heater (instant on) or ventilation kit for water heater. Only had to install the stub out of pipe.
Category
heating & air conditioning/hvac, water heater repair
DAVID H.
5.0
11/24/2006
I called based on a $49 fall tune up flyer in the mail and a angieslist.com review of favorable pricing. Two fellows showed up within an hour and diagnosed the problem as a failed control board. One of the men returned 2 days later and installed the replacement part.
Description of Work
They replaced the electrical control board in the furnace.
Category
electrician, heating & air conditioning/hvac
JUDY R.
5.0
06/21/2006
The quality of their work is excellent. C and M Heating and Cooling lived up to every expectation. They did their work with pride and I have referred them to many people. Their price was about half of what some of the competition wanted.
Description of Work
C & M Heating and Cooling put in two heating and air conditioning units in my house. I purchased the units from them.
Category
heating & air conditioning/hvac

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes ask for details
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, Discover, Financing Available
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    HVAC, CENTRAL AIR CONDITIONING AND HEAT, RUNNING GAS LINES, VENTING - WATER HEATERS OR GAS RANGES OR GRILLS OR MICROWAVES, IN HOME ENERGY EVALUATIONS, DUCTLESS SYSTEMS

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about C & M HEATING & COOLING

    How is C & M HEATING & COOLING overall rated?

    C & M HEATING & COOLING is currently rated 4.5 overall out of 5.

    What days are C & M HEATING & COOLING open?

    C & M HEATING & COOLING is open:

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    What payment options does C & M HEATING & COOLING provide

    C & M HEATING & COOLING accepts the following forms of payment: Check, Visa, MasterCard, Discover, Financing Available

    Does C & M HEATING & COOLING offer free estimates?

    No, C & M HEATING & COOLING does not offer free project estimates.

    Does C & M HEATING & COOLING offer eco-friendly accreditations?

    Yes, C & M HEATING & COOLING offers eco-friendly accreditations.

    Does C & M HEATING & COOLING offer a senior discount?

    No, C & M HEATING & COOLING does not offer a senior discount.

    Does C & M HEATING & COOLING offer emergency services?

    Yes, C & M HEATING & COOLING offers emergency services.

    Are warranties offered by C & M HEATING & COOLING?

    Yes, C & M HEATING & COOLING offers warranties.

    What services does C & M HEATING & COOLING offer?

    C & M HEATING & COOLING offers the following services: HVAC, CENTRAL AIR CONDITIONING AND HEAT, RUNNING GAS LINES, VENTING - WATER HEATERS OR GAS RANGES OR GRILLS OR MICROWAVES, IN HOME ENERGY EVALUATIONS, DUCTLESS SYSTEMS