About us
Business highlights
53 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.518 Reviews
Showing 1-18 of 18 reviews
DOROTHY L.
08/2015
heating & air conditioning/hvac
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Bill W.
12/2014
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: checked out ac. repaired and cleaned up. did good job
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Yes, I recommend this pro
Amir K.
12/2014
heating & air conditioning/hvac
+ -1 moreunknown
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Michael F.
12/2014
heating & air conditioning/hvac
+ -1 moreHighly recommended.
Description of Work: Fall maintenance.
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Yes, I recommend this pro
$140
Penny C.
11/2014
heating & air conditioning/hvac
+ -1 moreIt was good! They stand behind their work.
Description of Work: 2 weeks ago they came out for warranty work on two furnaces and air conditioners that they installed 2 months ago.
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Yes, I recommend this pro
frances E.
08/2014
heating & air conditioning/hvac
+ -1 moreThey were supposed to come out and do a routine service and check on four HVAC units since we were selling our house. The tech spent ages doing something, then told me that one unit was low on refrigerant and that there was a leak in the condenser and that we would need to replace the unit. Also had to replace unit in Poolhouse (which we knew). After getting a bill for over $1100, I waited for a quote for the needed replacement, only to be told "The customer does not want to proceed at this time!" I had wasted weeks waiting, with no AC! He left the unit in a non-working condition (refrigerant pipes open and separated). I called and they sent a tech out who reassembled the unit to working condition I then called Greenway, who came out, found that the nipple where you feed the refrigerant in was leaking (NOT the condenser coils). Fixed the nipple, filled up the refrigerant, and it has worked great ever since! I would have spend over $2500 if I had followed Roy May's advice. Plus the technician was not very friendly, my little puppy hated him, so I had to put her in the laundry room! He left extremely dirty boot prints on my newly cleaned carpet. When Greenway came, they put little booties over their shoes when ever they entered the house!
Description of Work: Clean and service 4 HVAC units.
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$1,100
john T.
10/2013
heating & air conditioning/hvac
+ -1 moreThe job required both inside and outside work including lifting the units over a brick wall. The service people did not tear anything up, put everything back as good as new and cleaned up/carried off all of the waste.They have since come back twice to check on the job. The economics of the new cooling system and the efficiency continue to be absolutely remarkable. Roy May continues to provide my family household with great service, polite personnel, prompt regular attention to the heating and air-conditioning systems and their personnel are a pleasure to have in my home.
Description of Work: Roy May has serviced my heating and air-conditioning systems for 25 years. This most recent service was to replace the h&a/c units which the firm has maintained for 25 years with annual service contracts.
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Yes, I recommend this pro
$20,000
Percy C.
10/2013
heating & air conditioning/hvac
+ -1 moreIt could not have gone better. Very professional staff, efficient, always willing to explain exactly what they were doing and why. I'll never use another HVAC contractor in this city.
Description of Work: They installed a new high efficiency HVAC system, whole house air cleaner and de-humidifier, and replaced all the existing ductwork
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Yes, I recommend this pro
$14,000
Karen T.
08/2013
heating & air conditioning/hvac
+ -1 moreHave used Roy May for several years on our home and two commercial properties. They come when they say, give estimates on major repair, and complete the job quickly and professionally.
Description of Work: changed out blower motor in a/c unit
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Yes, I recommend this pro
$400
PETER M.
08/2013
heating & air conditioning/hvac
+ -1 moreI would give them an A across the board. They showed up on time, and completed the project in a timely manner. They returned at my request to finish the job according to my schedule. Their work was superior.
Description of Work: They did a complete installation of a hvac system.
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Yes, I recommend this pro
Martha S.
08/2013
heating & air conditioning/hvac
+ -1 moreHe was successful. It was an easy call cause the water sensor had tripped out. He was thorough in checking out the rest of the unit.
Description of Work: He found out why my a/c was not cooling.
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Yes, I recommend this pro
$111
JAne H.
08/2012
heating & air conditioning/hvac
+ -1 moreMy A/C broke on a Saturday morning. The company I have a maintenance agreement with (supposed to give me priority service) would not give me a service appt. until the following Tuesday. It was over 100 degrees outside. A friend told me about Roy May Co. i called and they were out within hours. The technician found my problem quickly, fixed it efficiently and moved on. He was courteous and helpful. When I got the bill I was stunned at how reasonable it was.
Description of Work: Repaired y central A/C units
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Yes, I recommend this pro
$200
Glenn I.
12/2011
heating & air conditioning/hvac
+ -1 moreI will not use Roy May again based upon my experience with them. They were always prompt in coming out whenever we called, which we truly appreciated, but now I question how good their PM was when they were here considering the high cost of the service. Roy May management is aware of my past issues with their charged fees for services provided and are aware that I have not requested any more work or inspections from them. They never volunteered any responsibility for the damage caused by the rusted out pan even though the tech should have anticipated the potential problem and requested action before the damage occurred and should have made Roy May management aware of what happened. No one from Roy May management ever came to my home to review what happened, or see the rusted pan, or the damage that occured, or to discuss the work that they recommended and the cost to do it. They simply had someone call by telephone to tell us the cost for replacement. This was very disappointing to me considering how many years I had used their firm and the cost they were going to charge for the replacement. I was in retail management for over 40 years and understand the tremendous requirement for unquestionable customer service and the consequences of not providing it especially to valued long time customers.
Description of Work: In the period of 1998 to 2011 I used Roy May for seasonal system maintenance in the spring and fall. In spring for my AC system and in the fall for my boiler radiator heating system spending an estimated $3,000 for their services. All this time I was under the impression that they were doing preventative maintenance to prevent failures. On three separate occasions I had system failures after their maintenance review on items that I feel could have been found, based upon thier expertise and addressed during their PM inspection. I used them for two repairs, one on my boiler failure and one on one of my AC compressors. I found their cost for these repairs extremely high for labor, service calls, and assumed that the parts costs were competitive. I formally addressed my displeasure on the outrageous labor costs without any adjustments being made. On my last AC issue the AC air handling unit in my attic had a problem in June 2011 a couple of months after the PM review. The condesnaton from the unit overflowed into the emergency drain pan, and due to this pan being completely rusted out, leaked water into my upstairs ceiling causing damage. When Roy May sent out the same technician that did the PM review he advised that he now found a leak in coil of the unit and that the emergency pan was completely rusted out. He had been there only 2 months earlier and these issues were obviously present then. He told me that the AC air handler needed to be replaced. Once again the cost for this last visit was extremely high for them to tell me something that they should have told me two months earlier. If these items had been fixed then it would have prevented the costly repairs to the ceiling downstairs. Roy May provided me with an estimate for the new unit which was, as expected, outrageous. I had the unit replaced by others at significantly less cost and I will not Roy May again.
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$250
Michael C.
08/2011
heating & air conditioning/hvac
+ -1 morePrompt, fixed the problem, no upselling.
Description of Work: air conditioner repair
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Yes, I recommend this pro
$150
Lloyd M.
08/2011
heating & air conditioning/hvac
+ -1 moreThey are the only people that I have found that work on older boilers. I have been using them for years.
Description of Work: They do the maintenance work for our boiler.
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Yes, I recommend this pro
mary S.
06/2011
heating & air conditioning/hvac
+ -1 moreI think they also do plumbing but I don't use them for that. They have been around for a long time. They are on my go-to list. They call me or I call them. They ask if I want to have my a/c checked. They come when I need them and they are always trying to get ahead of themselves. They are organized. They have a good staff and the people on the phone are always nice. I've used them for 25 years.
Description of Work: I use Roy May Heating & A/C. They check my furnace every year in the winter and in the spring they always do the checkup on my air conditioning.
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Yes, I recommend this pro
$125
CARLA M.
08/2006
heating & air conditioning/hvac
+ -1 moreRoy May s Company is a very professional and reliable. I feel that they are very honest and trustworthy. I have very happy with their service. Our heating and air conditioning works efficiently because of their great work. I would recommend them to others.
Description of Work: Roy May Heating & Air Conditioning Company did the maintenance service on our air conditioning unit this spring.
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Yes, I recommend this pro
$75
08/2006
heating & air conditioning/hvac
+ -1 moreThey did a good job of replacing the old wiring on the compressor as it was causing the unit not to operate properly. They come on a regular basis and maintain our system; the technicians are always kind and polite. Their prices are reasonable and we are always satisfied with their service.
Description of Work: We had wiring replaced on the compressor of our heating and air conditioning unit.
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Yes, I recommend this pro
$179
Contact information
9489 CORDOVA PARK RD, Cordova, TN 38018
RoyMayHTgac.comService hours
Sunday:
12:00 AM - 12:00 AMMonday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
12:00 AM - 12:00 AMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Roy May Htg & Ac Co Inc is currently rated 4.5 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 12:00 AM - 12:00 AM
Roy May Htg & Ac Co Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Roy May Htg & Ac Co Inc offers free project estimates.
No, Roy May Htg & Ac Co Inc does not offer eco-friendly accreditations.
No, Roy May Htg & Ac Co Inc does not offer a senior discount.
Yes, Roy May Htg & Ac Co Inc offers emergency services.
No, Roy May Htg & Ac Co Inc does not offer warranties.
Roy May Htg & Ac Co Inc offers the following services: * Residential & Commercial * Nate Certified Technicians * Free Estimates * Family Owned & Operated * Service all Makes & Models * Planned Maintenance Agreements * 24 Emergency Service Available
Contact information
9489 CORDOVA PARK RD, Cordova, TN 38018
RoyMayHTgac.comService hours
Sunday:
12:00 AM - 12:00 AMMonday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
12:00 AM - 12:00 AM