Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

AppliancePartsPros.com

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small,

About us

Since 1999, we've helped millions of do-it-yourselfers save money and fix their broken appliances quickly by providing quality appliance parts and free repair advice. We are only an online appliance parts retailer that offers a 365 day warranty and fast shipping. We also offer technical advice and diagnosis totally free 6 days a week. If you are interested in repairing your own appliance, please call us at 1-877-477-7278 or click live chat on our web site. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. It's better with the Pros!â„¢ Avoid costly service calls - visit us at http://www.appliancepartspros.com

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

We are an online appliance parts retailer that offers technical advice and diagnosis totally free 6 days a week.

Services we don't offer

We are only an online appliance parts retailer and do not have service technicians who make house calls.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Reviews

4.7498 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
2%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 301-325 of 498 reviews

kay S.
04/2016
2.0
appliance repair
  + -1 more
unknown
Description of Work: nobody called me at all or respond to my request

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Tracy B.
03/2016
4.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5

Steve S.
03/2016
4.0
appliance repair
  + -1 more
unknown
Description of Work: "Appliance Pros were friendly and professional in their contacts. Richard, the service man, was polite and personable. | |However, I will not use Appliance Pros again, unless I know in advance what needs to be done. There were three possible components that might have failed in my refrigerator. Rather than finding which one failed and replacing it, Richard said the only way forward was to relace them all at a cost of $380. This is more than half the cost of a new unit of the same make and model. | |Had I declined the repair, I would have been out $75.00 for the service call and would still not have had a refrigerator. | |This may be standard operating procedure for many appliance repair people. But I will not again voluntarily agree to pay to replace working components because the repair person cannot be nothered to diagnose what is actually failing."
Rating CategoryRating out of 5
Yes, I recommend this pro

Larry S.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Nuruddin P.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paula S.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Blair D.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: I was looking for an out-of-production spare part. They sold my one that looked good on-line but was not a fit when I received it. They accepted my returned part and returned the credit on my card. Overall, they scored high for honesty and integrity.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

David R.
03/2016
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
value
4.0
punctuality
4.0

Yes, I recommend this pro
$250

John R.
03/2016
4.0
appliance repair
  + -1 more
unknown
Description of Work: Competitor does not charge for return shipping

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Micky O.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Took the time to help us find the right parts for our seriously old ovens. Ordered and shipped. Even gave us videos on how to install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

DIANA G.
02/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark W.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Part fit. Good service. Very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Mike D.
02/2016
5.0
appliance repair
  + -1 more
.
Description of Work: Purchased replacement parts for a Jenn Air refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Buck H.
02/2016
3.0
appliance repair
  + -1 more
unknown
Description of Work: Did not use this contractor.
Rating CategoryRating out of 5

Response from AppliancePartsPros.com
I'm sorry for the trouble you had trouble with this service. However, AppliancePartsPros is an online appliance parts retailer and we don't have service technicians that make service calls. This leads us to believe your review may have been intended for another company. We do assist do-it-yourselfers with fixing their own appliances without having to hire a technician. If you are interested in repairing your own appliance, please call us at 1-877-477-7278 or click live chat on our web site with the model number of your appliances. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. Kind Regards, Cheryl T Customer Correspondence Team

Tim L.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Mail ordered replacement bags for trash compactor. The price was best in the market, and the order arrived quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jennifer K.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our dishwasher wasn't working correctly. They helped us diagnose the problem and order the part. They provide YouTube instructional videos so we were able to replace the part without any issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lia W.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replacement parts for my oven. It was a great experience and I would certainly use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$56

Elizabeth M.
01/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Deloris C.
01/2016
5.0
appliance repair, small appliance repair
  + 0 more
unknown
Description of Work: On time, on the job and reasonable. Used him more than once and will use again. Appliances repairs were superb.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Manuel L.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: I would gladly do business again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Pam H.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Ordered double towel rack in a brushed nickel finish in a longer than standard length. Came in a timely fashion and in good shape. Was pricier than I had hoped but it seemed in line with other competitors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adrian B.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Buzz V.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Installed microwave and finished installing a wall oven. Could not be happier right on time great communication friendly and very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$115

Scott D.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Ordered the part and watched the installation video for this DIY project.

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$50

Robert N.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I ordered parts and they shipped them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,995

Contact information

240 Edwards Street Southeast, Cleveland, TN 37311

http://www.appliancepartspros.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 11:59 PM
Tuesday:
7:00 AM - 11:59 PM
Wednesday:
7:00 AM - 11:59 PM
Thursday:
7:00 AM - 11:59 PM
Friday:
7:00 AM - 11:59 PM
Saturday:
7:00 AM - 11:59 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Appliance Repair - Small,
Heating and Air Conditioning,
Auto Service,
Appliance Refinishing,
Water Heaters,
Vacuum Cleaners,
Gas Grills

FAQ

AppliancePartsPros.com is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 11:59 PM

Tuesday: 7:00 AM - 11:59 PM

Wednesday: 7:00 AM - 11:59 PM

Thursday: 7:00 AM - 11:59 PM

Friday: 7:00 AM - 11:59 PM

Saturday: 7:00 AM - 11:59 PM

AppliancePartsPros.com accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
Yes, AppliancePartsPros.com offers free project estimates.
No, AppliancePartsPros.com does not offer eco-friendly accreditations.
No, AppliancePartsPros.com does not offer a senior discount.
Yes, AppliancePartsPros.com offers emergency services.
Yes, AppliancePartsPros.com offers warranties.
AppliancePartsPros.com offers the following services: We are an online appliance parts retailer that offers technical advice and diagnosis totally free 6 days a week.
We are only an online appliance parts retailer and do not have service technicians who make house calls.

Contact information

240 Edwards Street Southeast, Cleveland, TN 37311

http://www.appliancepartspros.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 11:59 PM
Tuesday:
7:00 AM - 11:59 PM
Wednesday:
7:00 AM - 11:59 PM
Thursday:
7:00 AM - 11:59 PM
Friday:
7:00 AM - 11:59 PM
Saturday:
7:00 AM - 11:59 PM