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Minimax Kitchen & Bath Gallery
Founded 1988 • With Angi since July 2011
Business Details
Phone Number
Address
2945 Brother Blvd
Bartlett, TN 38133
Description
MiniMax Kitchen & Bath Gallery provides turn-key design and installation service for all things kitchen and bath related. MiniMax has a beautiful 2-story show room featuring Wellborn, Mid Continent and Woodland Kitchen Cabinets, Cambria and Caesarstone Quartz, granite specials, Jacuzzi Tubs, furniture vanities, faucets, hardware, Showers, Tile, hardwood, and more.
MiniMax is a licensed contractor, an EPA Lead Certified Firm, a member of the Home Builder's Association, NKBA and NationalTile Contractors Association. MiniMax has everything you need for your kitchen & bath remodel
Verified Reviews
A few reviews for this pro...
Sharion M.
02/25/2022
My dealings with the person who came to provide an estimate were completely unprofessional. Upon arrival things were going well with me walking him through the scope of work I was requesting for a kitchen and bathroom renovation. After completing the walk through, he asked whether or not I was serious about wanting the work done before he would work up an estimate. This was the first of many inappropriate/unprofessional statements. He took about 2 hours to measure the kitchen area and then said he did not want to proceed with measuring the bathroom. Upon reminding him that the bathroom needs to be included so that we can have a complete estimate, he mentioned that it was too much to ask of him to do an estimate for both the kitchen and bathroom. He kept mentioning several times while in my home that in the past, other customers asked him provide an estimate and they couldn't afford to do the work. He kept assuming that I could not afford the renovation (having no knowledge of me or my finances) and thus he didn't want to "waste his time giving an estimate."
Description of Work
Kitchen and Bathroom renovation
Category
home remodeling
Suzanne R.
10/21/2016
Quite well - finished close to estimated end date - returned to repaint ceiling after roof leak (roof leak independent of remodel job
Description of Work
Complete remodel - 2 bathrooms; repositioned toilet & sink, replaced tub with large shower that created more floor space in a formerly cramped bathroom, extended 2nd bathroom, repositioned & enlarged sink area; removed wall in adjoining room to create open floor plan
Category
custom cabinets, ceramic tile, countertops, drywall, electrician, lighting, plumbing, woodworking, marble & granite, home remodeling, interior painters
David D.
09/19/2016
Amy G.
03/14/2015
This is the second time I have used them to replace a jacuzzi tub at a client's property. Each time they were throughout and fairly priced. The only hiccup we had was at the first property. There was mold under the tub and they do not handle mold. I had to scramble and find someone who did mold abatement on a Friday. That wasn't their fault and they were back the next business day to complete the job after the mold abatement. They laid down plastic wrap to protect all the carpets from the foot traffic and cleaned up before they left. I highly recommend them to all my clients
Description of Work
Replace a Jacuzzi tub in two of my clients properties
Category
home remodeling
Bernie C.
02/26/2015
John G.
11/18/2014
Gave deposit on 8-1-14, was told it would take 2 weeks to make then they would call me to schedule install. Well, after 3 weeks, I called them to inquire about project and they had to "check" and see if job was finished. Then could not do install until week after (week 4). They showed up and did OK on the demo part of the job and installing the backer board. They did not cover the drain so all kind of crap fell into drain hole THEN ! I realized that they did not have all the material for the job. They had left out a complete wall!!! So we had to wait another week for that piece to be made (they don't make the material). When they finally had all the material, they returned to do the install which they said would take 4-6 hours, try 12 hours! The estimator (Steve) had measured the outside trim wrong so we have a half inch of bare wall exposed around the door! Very unattractive! However, they DID give me a free glass door for all the problems. Now doing this install, they will leave a mess in your driveway you won't believe. Then finally after waiting for another day for caulk to dry, we tried to use the shower and the drain was plugged!! Their plumber had to come back out on Monday and spend two hours and my tools to clear the drain so we can finally use the darn thing. I really don't like to give a bad reference on anyone but with the way this turned out, I can't recommend this group to anybody. Just not organized and not very professional. Fairly expensive too!!
Description of Work
Remodel master bath shower. Remove existing tile shower and replace with marble.
Category
ceramic tile, plumbing, remodeling, marble & granite, home remodeling
Chris W.
08/27/2014
CJ C.
05/07/2014
Not good. Started project in November 2013. Told it would take one week from start to finish. They worked for a day and a half and then i did not see or hear from then until late December. Started back splash in January. Had to return cabinet fronts because of very poor quality in late March. Received them back in April. Customer service does not exist with this company. The workers were very nice but they were unable to get the salesman/owner to call me back. I would not recommend them.
Description of Work
Paint kitchen cabinets and install backsplash.
Category
ceramic tile, remodeling, woodworking, home remodeling, interior painters
Service Provider Response
Per our agreement with the customer, we were to work on Thursdays and Fridays until we completed the job. Unfortunately after circumstances changed for the homeowner, we were told to hold off on the project, and we were no longer allowed to work on the agreed-upon days. Instead, the homeowner demanded that our installation staff work solely on weekends to complete the work. Though this is extremely unorthodox, we performed the work on Saturdays to complete the job. When our staff is only allowed to enter the house on a handful of Saturdays, these scheduling issues will certainly cause a significant delay in the project. Part of the scope of the work involved removing the existing cabinet doors, sanding them, and repainting them. 3 weeks after we had fully completed the job, the homeowner informed us that she was refusing payment because she was unsatisfied with the cabinet doors. While we believe that the work was performed to the homeowner's satisfaction the first time given that she watched the installation and brought no objections for weeks, we immediately removed and repainted them again - no questions asked. If the homeowner isn't satisfied, neither are we. Our firm has been responsive. The job was completed 1) to the high quality level that we hold ourselves to and a standard that has been publicly acknowledged by the homeowner, 2) for the agreed-upon price, and 3) under the constraints imposed by the homeowner. Unfortunately, this client feels this is unsatisfactory service. We stand by our work and our customer service. While not every job runs perfectly to schedule without issues (it is construction after all), we always strive for 100% customer satisfaction and to meet every reasonable customer expectation and request. This customer's last request to delay payment of the final balance for 4-6 months, however, is not one that we feel is reasonable. Our requests for payment have clearly created dissatisfaction, which we find unfortunate given our efforts and numerous exceptions allowed on this job.Gary F.
01/30/2014
Scheduled well. Adaptable changes. Checked work along the way. Confirmed we move happy. Adjusted price for two items. No issues!
Description of Work
Kitchen removed and appliances and countertops.
Category
countertops, remodeling, woodworking, home remodeling
Service Provider Response
Glad to hear that you had a great experience. We hope you are enjoying your new kitchen!Suzanne R.
01/19/2014
Suzanne R.
12/22/2013
Very nice job. Owner easy to work with and presented several options with cost estimates. Lots of personal guidance in choices of materials. Good construction manager who took responsibility for the job and tied up loose ends. The project came in almost on time - pretty good, really. Hope to use this company again for anticipated bath remodels.
Description of Work
The owner worked with us to design an updated kitchen, then implemented the final plan. The kitchen was a total tear-out, then new electrical wiring, floor leveling to include laundry room, some plumbing, moving duct work, new dry wall, tile floor, cabinets, granite counter, new sink & disposal, under cabinet lighting, appliance installation.
Category
custom cabinets, ceramic tile, countertops, drywall, electrician, flooring contractor, lighting, plumbing, remodeling, marble & granite, home remodeling
Service Provider Response
Thank you! We're glad you enjoyed working with Steve and Timmy. They loved working with you as well and can't wait to start on your next project!Bethany A.
11/26/2013
Excellent service - on time except did not inform about plumber needing to stop by first before it could be started. So we had to wait longer than expected at first. Other than that, we had no problems, and the quality is excellent.
Description of Work
Installed kitchen cabinets and granite countertops, recessed lighting, kitchen sink and dishwasher.
Category
custom cabinets, countertops, lighting, marble & granite, home remodeling
Service Provider Response
Thank you [member name removed]! We are pleased to hear that you like your kitchen. Thank you for the feedback - we will continue to improve our communication and appreciate your patience.Suzanne F C.
09/23/2013
I love my kitchen!!!! This was a huge job. It began the day after Memorial Day and is just finishing. Believe me,what you see on HGTV is not real. If you want a great job it will take a long time. However, it was worth all the mess and time. To some extent it reminded me of getting pregnant and giving birth: if you knew the difficulties beforehand without knowing the rewards you would never do it. The design experts and crews at Minimax were exceptional, especially Lee, the electrician, and the trim guys. At times we left our keys with Tim, the supervisor, and were confident that our house was safe. The only disappointment was the plumbing crew; they were simply not up to the overall standard of the rest of the people who worked on my kitchen. Of course, there were problems but we worked them out. Steven, the son of the owner of Minimax and the designer of my kitchen, worked at least six days a week to make sure that the job was done right. Would I recommend Minimax to anyone reading this review???? I hope we can get some pictures of my kitchen on Angie's list so you can see what a terrific job Steven and his experts did. YES
Description of Work
Completely remodeled my kitchen.
Category
home remodeling
Melinda K.
08/25/2013
I had an 11:00 am appointment to go over an estimate for the renovation of three bathrooms. When I arrived I was kept waiting for 30 minutes while the sales person ran around trying to find my estimate/paperwork. When he did finally locate it, he failed to provide me with any information. It felt very disorganized and unprofessional. I figured if they were that unprofessional when they were trying to get my business, how professional would they be doing the work.
Description of Work
Provided me with an estimate to renovate three bathrooms.
Category
home remodeling
Kelly R.
07/15/2013
The problem came when I went to the showroom to finalize my selection of fixtures and schedule the work. The require 50% deposit which was not unexpected and there is a service contract to sign. The service contract is a single page document which I read thoroughly And had several questions. The sales person seems surprised that I read the contract and was unable to answer any questions about the wording of the contract. She went and got the manager, and here is the reason I would not use this company, the manager was unable to answer my questions. He repeatedly told me that it was just "legalize" that his attorneys said he needed, I told him I understood that it was written by his attorneys but that he should still be able to explain it to me. We had this exchange back and forth several times. I am sure they are used to people signing the contract without a second thought and without reading it. I read everything I sign. Now the sales person had already signed the contract as the witness, my advice to her was that she needed to make sure she understood any document that she signed. Now I could schedule the work and it could be great, but if there was a problem, these are the people I would be dealing with, I am not taking that risk. So stRting over getting new estimates from other companies. Also, the manger said he would get answers from his attorney and call me back, I have not heard from him. Now he should have been calling me the next morning with answers. Poor customer service, I think I will find someone who wants my business.
Description of Work
I needed a remodel of a shower enclosure. Steve came out as scheduled and I received an estimate promptly. After looking at other estimates we decided to go with Minimax based partly on the positive reviews on Angie's List.
Category
home remodeling
Monte D.
07/08/2013
Not negotiable on price in the beginning, I asked a lot of question and posed possible problems. Each question generated an increase in the installed price. I was hoping to avoid major change orders after start of construction. There were no change orders after signing the contract except for items we added. We added an air tub after signing the contract and were offered a showroom demo combination air Jacuzzi for less than the air only tub. We were a little disappointed in quality of cabinets after selecting a higher than standard grade cabinet. We selected very plain cabinets with no trim, no fancy edges something very plain and easy to clean. We were disappointed in matching of wood grain and changes in light and dark colors in the same door panel. This is not MiniMax fault but for plain fronts, we expected a little better. The quality of work was excellent. If there was any question about how something was to be finished or completed, we were always given the option and work was completed to our satisfaction. They covered our hardwood floors with moving blankets during the construction. They cleaned up every night, hauled off demo materials and scraps, and made an effort to minimize dust in the rest of the house. It is impossible to keep Sheetrock dust out of the rest of the house so we expected some cleanup. Overall, we are extremely satisfied and would use MiniMax again.
Description of Work
Renovated master bathroom, rebuilt walk-in shower, installed new tile floors, installed new wall tile, installed new Jacuzzi tub, installed new toilet, new cabinets, new granite counter tops and new sinks and hardware.
Category
custom cabinets, ceramic tile, countertops, flooring contractor, plumbing, woodworking, marble & granite, home remodeling
Harriett H.
03/04/2013
The sales associate was very professional and very knowledgeable. The showroom was very nice. Personnel in the showroom was very helpful. There were several hiccups with the job dealing with in attention to detail. For example, there was a hole in the wall left after installing a vanity. Doors on cabinet were installed too close to the wall. The jets on the walk in shower did not work. A pile of dirt was left in a cabinet. These things were repaired after they were brought to the attention of the project manager. The painting, however, was substandard. Overall, the projects ended up fine. The problems with the details caused unnecessary lack of confidence.
Description of Work
Complete remodel of two bathroom Renovations to third bathroom.
Category
home remodeling
Donna C.
10/30/2012
It's been over 2 years since I had this work done, so I don't remember all the details. The whole process did take several months, though much of that time was in the choosing materials and such. The actual work was probably spread out over about 8 weeks, but I still had use of the kitchen during most of that time. My lasting impression was that I was treated with respect by both the Minimax staff and the sub-contractors. They were always responsive if I had a question.
Description of Work
This was not a complete kitchen remodeling, but some parts were extensive. I had built in double ovens that had to be moved to a different wall and I changed the counter feature from a flat peninsula to a two level bar. I did not get new cabinets, except changing out the cabinet over the refrigerator for a deeper one. Some additional cabinetry was done to "finish" the area where the ovens were moved and a short wall under the bar needed to be constructed. In addition to those specifics mentioned above, we got new quartz counter tops, with under-mounted SS sink and fixtures, and a nice tile back splash, plus additional electrical outlets in the bar. We spent $12,000, plus another $2,000 for appliances we bought separately: dishwasher, gas stove top and "install hot" hot water dispenser. The price seemed a little steep to me, but Minimax arranged all the sub-contracting work to include custom carpentry (for the bar) and electrical and tile work. I got several estimates, but no one seemed interested in the job. Lots of folks wanted to sell me counter tops, but when I talked about adding the bar, I got comments like, "I guess I could do that' or "I never did that before." One contractor tried to talk me out of moving the ovens and never got back to me with an estimate. (Note: The cabinet wall was within inches of the gas stove which gave me safety concerns.) I paid a little more, but I was very happy with the professionalism of the staff and the quality of the sub-contractors. I was able to save a little by shopping around for the appliances (which they installed). I was happy with the selection of counter tops and back splashes they had to choose from in the show room - including colors, styles and materials. The job always takes longer than estimated and this was no exception, but there were no long unexplained gaps during the job. The tile guy even came in on Sunday so his part would be done when the plumber came on Monday. I did also get a Memphis perks coupon!
Category
custom cabinets, ceramic tile, electrician, lighting, remodeling, woodworking, home remodeling
LESLIE H.
10/22/2012
It just wasn't what I was looking for. They were prompt and got me fine. I just didn't think it was the work I was looking for. There was nothing I disliked. I don't know a lot about them. They seemed OK.
Description of Work
I got a quote from Minimax Kitchen & Bath Gallery, but we haven't used them. It was a free quote.
Category
home remodeling
Pat O.
09/07/2012
They took out our tub and put in a large shower with a seat and non slip tile. They installed hand rails too. We wanted to keep the cost down as much as we could so we used cultured marble for the tiles on the walls. They changed out the top of our vanity. We had a lot of door work done. They had to do a lot of structural work to complete the project as required. They had to take up part of the concrete slab to get the job done.They also stayed within the schedule time frame. The work the did is really beautiful! All of the workers were on time. They really cleaned up after themselves every day. The framers were over and above good. The supervisor has a great relationship with his workers and he is very accessible. We could not be happier with this company and we are glad we found them! We are going to use them again next year for another project we have coming up.
Description of Work
They converted our master bathroom into a handicap accessible bathroom for us. Also had our second bathroom converted over to partially handicap accessible.
Category
remodeling, home remodeling
David O.
06/28/2012
Excellent! Outstanding! Amazing! Couldnt be happier!
Description of Work
I decided to update my home with a full kitchen remodel that was to include new ceiling, add lighting, move appliances, new floor, custom cabinets and granite installation. After interviewing multiple companies I chose to go with MINIMAX Kitchen and Bath. The first experience I had with MINIMAX was when Steven came to meet with me to go over some Ideas. Me being a single male with NO clue what would look good or not I simply told Steven the general style I was looking for and the budget I had in mind and I was blown away by the beautiful kitchen he had designed! From then on all my experiences with MINIMAX were nothing short of a pleasure. Tim, the job foreman was extremely polite, knowledgable, and most of all, he stayed in constant communication with me throughout the course of the project. The entire crew involved in this job was very helpful and you could tell that they work hard and know what they were doing. Everyone had shown great attention to detail in everything that was done. The project was finished in a timely manner just as promised. There were no "surprises", the project was finished on budget. At no time did I have any worries about my kitchen, I knew it was in good hands. I would recommend this company to anyone for any job big or small. I was so impressed with the outcome that I called and thanked them yet again for the job well done. Go with MINIMAX and you will NOT regret it!
Category
custom cabinets, ceramic tile, countertops, hardwood floor, plumbing, remodeling, marble & granite, home remodeling
Gordon P.
05/01/2012
A MiniMax employee came to our kitchen and measured for our new countertops. When the countertops were delivered, they didn't fit. They took all four surfaces back to their shop to remanufacture them. On the second installation attempt, 3 of the 4 surfaces fit pretty well, but the countertop that was up against our refrigerator was so close to the refrigerator that the refrigerator door wouldn't open. Over the next few weeks, they remanufactured that surface two more times, making a total of 4 installations until they got one that would allow the fridge door to open. The undermounted sink doesn't fit the hole they cut in the countertop for it. There is overhang on the top and bottom of the sink and underhang on the sides. The curves at the four corners are not smooth. They drilled the hole for the faucet too close to the sink, so the sink had to be taken off and have a notch ground out of it to fit. It was a new faucet, new sink and new countertop, they had everything at their shop prior to installation, yet nothing seemed to fit. I now have countertops with seams in them where they kept glueing more onto the edge of the countertops, then cutting some off, etc. The finish was so inconsistent (dull in some areas, shiny in some areas) I talked them into coming back to try polishing everything to get it consistent. It's better now, but the edges and corners that they reworked several times don't look like the other surfaces. The last offer I got from them was that if I purchased ANOTHER set of countertops from them, they would do better and give me "a contractor's discount price".
Description of Work
MiniMax was hired to provide new countertops for our kitchen remodel project. Also, we purchased a new sink from them that was to be undermounted in the new countertop.
Category
countertops
Service Provider Response
First of all, we were never sell to or contracted by the consumer, Member. We were contracted with Rick’s Home Repair to provide a kitchen countertop for his customer, Member. Rick called us to measure for the countertop after cabinet installed early December 2011. We went out and took template for the countertop right away. But, between our field measure and the date of installation, they change the cabinet and added more at the end by the knee wall without informing us. The countertop we fabricated and took out to install did not fit the new configuration. We had to bring the countertop back to our fabrication shop to make changes. As far as the sink concern, the contractor Rick installed the sink himself and didn’t come out right. We have to make another trip to do our best to correct his mistake. We ran into the refrigerator door issue which was not informed as well at the other countertop. The contractor asked us to make the top with normal finish at the open end next to the refrigerator which was not at job site when we measured. After we install the countertop, they brought the refrigerator in and called us to change the countertop to allow extra room for their refrigerator door which swings out a lot more than regular one. We had to bring that top back to our shop to modify and reinstalled. After we reinstalled the 2nd time, they want the refrigerator door to swing out even more which needs us to notch the corner of the countertop to make more room for the door. When we brought the top back to Member’s house the last time, our project manager confirmed with him that everything was to his satisfaction before our crew left. We have done a lot of extra work by not being informed with the changes or correct information from the contractor. We made multiple trips to make this work since we want the consumer to be happy with our product and service and we also value our relationship with Rick’s Home Repair as well. Rick agreed to pay us some extra to compensate our time for the mistake he had. But, we have not being paid at all. When our owner visited Member to resolve the countertop issue, Member mentioned to him that they had lots of problem with the contractor. The cabinets were built on site with very poor quality and would need to be complete redone with a new set. We told him that the existing countertops won’t fit the new set of cabinets when they rebuild. We offer to give him a discount for the new countertop if he ordered from us. We suggest Member to get with Rick Home Repair to resolve the issue for the cabinet and countertop since we don’t have any contract with him direct. Unfortunately, Member cannot reach Rick at all. The contractor has run away from the job. We won’t be able to get Member a refund as he desired since he never contract us nor paid us a penny for this job. To this day, we still not get paid by Rick’s Home Repair for this job yet. We have tried to reach Rick more than dozen times and never be able to reach him either. While we sympathize Member and would like to help him, we are as much of a victim here at the same time. Again, we have to emphasize that we never have contract with Member. Member should take this issue to his contractor, Rick Home Repair who is the responsible party for all the work. We shouldn’t get in between our client and their customers for the issues.Other local Pros in your area
In Business Since 2021 We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
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JG flooring is a family owned business. We have 9 years of commercial and residential flooring experience. Including all types of repairs and installments with any floor. Our team consists of over 10 skilled installers providing fast and insuring picture perfect flooring. Call today to get your estimate today @ 901-267-9824.
Angi Certified
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
Angi Certified
2022 Super Service Award
Service Categories
General Remodeling
Licensing
Bonded
Insured
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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
No
Warranties
Yes
Services Offered
Kitchen Cabinets, Bathroom Vanity, Countertops - Granite, Cambria, Quartz, Corian, Meganite Solid Surface. Hardwood & Tile Floor, Tile Backsplash & Showers, Jacuzzi & Jason tubs, Toto Toilets & Plumbing Fixture Installation.
Services Not Offered
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Frequently Asked Questions & Answers about Minimax Kitchen & Bath Gallery
How is Minimax Kitchen & Bath Gallery overall rated?
Minimax Kitchen & Bath Gallery is currently rated 4.1 overall out of 5.
What days are Minimax Kitchen & Bath Gallery open?
Minimax Kitchen & Bath Gallery is open:
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
What payment options does Minimax Kitchen & Bath Gallery provide
Minimax Kitchen & Bath Gallery accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available
Does Minimax Kitchen & Bath Gallery offer free estimates?
Yes, Minimax Kitchen & Bath Gallery offers free project estimates.
Does Minimax Kitchen & Bath Gallery offer eco-friendly accreditations?
Yes, Minimax Kitchen & Bath Gallery offers eco-friendly accreditations.
Does Minimax Kitchen & Bath Gallery offer a senior discount?
No, Minimax Kitchen & Bath Gallery does not offer a senior discount.
Are warranties offered by Minimax Kitchen & Bath Gallery?
Yes, Minimax Kitchen & Bath Gallery offers warranties.
What services does Minimax Kitchen & Bath Gallery offer?
Minimax Kitchen & Bath Gallery offers the following services: Kitchen Cabinets, Bathroom Vanity, Countertops - Granite, Cambria, Quartz, Corian, Meganite Solid Surface. Hardwood & Tile Floor, Tile Backsplash & Showers, Jacuzzi & Jason tubs, Toto Toilets & Plumbing Fixture Installation.