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SMITH CLEANING & RESTORATION

Carpet Cleaning, Flooring Sales and Installation, Mold Testing & Remediation,

About us

Smith Cleaning and Restoration, LLC is a structural and contents disaster restoration company operating in Anderson, Greenville, Oconee, and Pickens counties of South Carolina. Our office is located in Pendleton, SC. ​ Smith Cleaning and Restoration, LLC has offered full service restoration since 1999. We are certified with CleanTrust/The Institute of Inspection, Cleaning and Restoration Certification in the areas of Fire and Smoke Restoration, Water Damage Restoration, Odor Control, and Carpet and Upholstery Cleaning and Repair. A licensed builder with the South Carolina Residential Builders Commission, a Certified Microbial Remediation Supervisor registered with the ACAC and a member of the Indoor Air Quality Association, we specialize in all areas of insurance restoration. ​ Smith Cleaning and Restoration, LLC utilizes Xactimate estimating software and we are bonded and maintain liability and workers compensation insurance. We will work from your insurance company estimate and will address all scope and price differences directly with your adjustor before we begin your restoration project.​

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Smith Cleaning and Restoration offers Fire Restoration, Water Remediation and Restoration, and Mold Remediation. We primarily handle insurance claims for residential properties. We do not offer services for mold testing. For fire, water and mold we handle the entire job from clean up/tear out to completely restoring homes to pre-loss condition.

Services we don't offer

We do not offer mold detection/testing, asbestos removal, or janitorial services.

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.0
value
3.9
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Showing 1-8 of 8 reviews

Andrea S.
02/2022
1.0
! They are awful. After signing a contract, they were supposed to help remove my personal belongings out of my home after a fire. They didn't show up and didn't return phone calls all week. By the time I got another company, there was too much water damage to salvage anything. They also billed my insurance and got paid even though they didn't perform the duties of the entire contract. I am filing a civil suit for the damages as they still are non responsive.
Description of Work: Content removal after a fire

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Michael P.
10/2021
1.0
flooring contractor
Ā  + -1 more
We have been trying to get paid for the job we completed back in May. We have sent certified letters, numerous emails and phone calls and no response. We will also be posting on every social media platform, as well as google, until we get paid. Thank you.
Description of Work: Was contracted out to replace a floor

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,400

Kathie F.
03/2015
5.0
carpet cleaners
Ā  + -1 more
unknown
Description of Work: Had water damage from a bathroom leak. The ensuing flood took out a bathroom, two bedrooms, study, dining area and half the living room. The house has a crawl space under all these rooms. Mike Smith's crew (Dwayne & others) removed our baseboards, so they could be used again, replaced most of the subfloor and reinsulated the crawl space over three days. They worked with the flooring company (Greer Flooring) to make sure the house was ready for installing bamboo flooring. They did a great job! - Patrick D.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Paul A.
10/2014
5.0
We could not be more pleased with the quality of the work done, the professionalism of Mr. Smith and his crew. Excellent work, fair prices, and very good individuals to work with. All work to be done was documented with specific costs for materials and labor specified prior to our approval and the start of each phase of the work. The company was highly recommended to us and we would also highly recommend their work to anyone else looking for true professionals.
Description of Work: Our home had extensive water damage beneath flooring, not discovered until three main rooms of the house were involved. Smith Cleaning and Restoration replaced all subflooring and flooring as well as baseboards and drywall where needed. They also painted finished work. We were out of our home for two full months and one week. All during that time the company worked on our home, in conjunction with our schedule and that of plumbing contractors, HVAC, and electricians. Michael Smith and his crew were exceptional and very professional at all times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from SMITH CLEANING & RESTORATION
Thank you for the positive review. It is the goal of our company and employees to provide exceptional service to every customer, every time.

Danielle C.
11/2012
5.0
carpet cleaners
Ā  + -1 more
When the pastors noticed the leak and tracked down the problem they asked a church member who is also a plumber to fix the actual pipe but since they were familiar with Smith Cleaning and Restoration from previous issues at the church decided to make sure the water damage was handled quickly and correctly the first time. Smith Cleaning and Restoration replied promptly and understood the urgency in getting that part of the building fully functional. They did everything they could to pull out shelves in the library in the least intrusive way possible. They also set up the drying equipment and replaced ceiling tiles quickly so that early the next morning they could come back in and finish what they could right away. The next morning they showed up and checked on the drying process and started work again. They finished the entire job of drying carpets, fixing ceiling tiles, drywall and paint in three days and we could not have had a smother process. They will definitely be our go-to-guys for future fire/water needs.
Description of Work: Our church had a pipe break in the hallway which caused water damage to flow through the ceiling and walls of our library and halls and onto the carpets. Smith Cleaning and Restoration came after hours in order to get things relatively cleaned up for the next days activities. They dried the water and started repairing the drywall. The next day they returned to finish the drywall and ceiling repairs as well as ensure that there were no further issues to deal with as far as mold growth.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Laurin K.
11/2012
5.0
Smith Cleaning & Restoration provided a detailed estimate, worked directly with my insurance adjuster and supervised the completion of the work in a timely manner. From start to finish every detail was handled, relieving me of the stress and worry homeowners generally face with damage/construction in their home. Thank you for a wonderful job!!
Description of Work: Roof leak that caused interior damage to wall and ceilings of my home. New roof installed, ceiling / wall repair and paint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

david R.
11/2012
5.0
We were having new commodes installed and the plumber found extensive water damage in the Master bathroom. I called our insurance company and because the damage had occurred over a long period of time rather than a special cause, insurance refused to pay. I asked the adjuster for someone to contact to do the restoration. He provided me with Smith Cleaning & Restoration. Micahel responded the same day and started the following week. His guys or contractors were always prompt, courteous, and worked very effeciently to complete the job. Michael was always prompt in his response to my calls. He did a thorough and detailed work order of what had to be replaced and the cost to do so. Quick story of their honesty. As the finishing work was completed around the shower, one of his guys made a minute scratch on the shower and immediately had me to check it out. I honestly could barely see what he was talking about. I would have ignored it myself, bur he had already scheduled the shower contractor to come back and repair, which they did with an hour. The shower contractor who was new with working with Smith Cleaning & Restoration, was impressed that the worker calling them on such a small scratch. The shower contractor was very pleased with his new relationship with Smith Cleaning & restoration.
Description of Work: I used Smith Cleaning & Restoration because of water damage to my Master bathroom.The complete bathroom tile floor had to be torn out and then the sub-flooring had to be removed and replaced. The walk in shower was torn out and replaced with a beautiful cultured marble shower. The commode had to be removed and replaced once the floor was replaced. Michael provided the his crew to do the cleaning and partial restoration plus a flooring contractor, shower contractor,plumber contractor,electrical contractor, and a paint contractor. All the contractors did a great job and were very prompt and very courteous. Michael's personal crew performed the ripping out and replacing of the damage as well as helping with the finish work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Terry M.
11/2012
5.0
See above. Additionally, Michael could relate to my problem of not having a kitchen or laundry room. He brought my washer and dryer back in and hooked them up on the sub floor so that I could at least do laundry. At that point I had been without the washer/dryer for over 3 weeks. He said he had a flooded house once and had to go to the laundry mat (which I had to the do the weekend before) and He didn't like it much so that was why he hooked my washer/dryer back up so I didn't have to go to the laundry mat again, How nice! He also offered me all options as far as cabinets, time, sub-contractors, etc... to let me chose how I wanted to proceed. Importantly, he gave me options, he didn't let me flounder around trying to figure it out for myself. He was also very easy to get ahold of and was great to follow up on work.
Description of Work: Kitchen flooded due to broken main water line under sink. Kitchen, Dining Room, and Laundry Room had to be gutted. First company that came in gutted it and then wouldn't return phone calls for three weeks. I got a reference to use MIke Smith from a friend of mine that used him in her flooded home. I fired the first company and hired Micheal. He was easy to work with, professional, and direct. Told me exactly what he needed to do, was in touch with my insurance company immediately and the work started. He put me in touch with the kitchen remodeling girl at Lowe's in Central to work out the colors, patterns, etc... so that he could get going. I have a very long narrow galley kitchen with a laundry room at one end and the dining room at the other, all had to be fixed. Once the colors etc... were picked out, the floor guys got right to work. I bought new appliances, sink, faucet and light fixtures becuase I didn't want the 20+ year old equipment going back into a new kitchen and Michael was happy to install, My kitchen looks fantastic. I just had my house appraised for a refianance and the appraiser was able to use comparable homes in the 6 to 7 year old range instead of the 20 to 25 year old range becuase the kitchen, dining room is all new. Fast, Professional, works well with insurance and no smoke and mirrors. I couldn't be happier and I'd use him again. He's stuck with me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,378

    Contact information

    5310 Highway 76, Pendleton, SC 29670

    smithcleaningandrestoration.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:30 AM
    Tuesday:
    7:30 AM - 5:30 AM
    Wednesday:
    7:30 AM - 5:30 AM
    Thursday:
    7:30 AM - 5:30 AM
    Friday:
    Closed
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Flooring Sales and Installation,
    Mold Testing & Remediation,
    Water & Smoke Damage,
    Upholstery Cleaning

    FAQ

    SMITH CLEANING & RESTORATION is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:30 AM

    Tuesday: 7:30 AM - 5:30 AM

    Wednesday: 7:30 AM - 5:30 AM

    Thursday: 7:30 AM - 5:30 AM

    Friday: Closed

    Saturday: Closed

    SMITH CLEANING & RESTORATION accepts the following forms of payment: Check
    No, SMITH CLEANING & RESTORATION does not offer free project estimates.
    No, SMITH CLEANING & RESTORATION does not offer eco-friendly accreditations.
    No, SMITH CLEANING & RESTORATION does not offer a senior discount.
    Yes, SMITH CLEANING & RESTORATION offers emergency services.
    No, SMITH CLEANING & RESTORATION does not offer warranties.
    SMITH CLEANING & RESTORATION offers the following services: Smith Cleaning and Restoration offers Fire Restoration, Water Remediation and Restoration, and Mold Remediation. We primarily handle insurance claims for residential properties. We do not offer services for mold testing. For fire, water and mold we handle the entire job from clean up/tear out to completely restoring homes to pre-loss condition.
    We do not offer mold detection/testing, asbestos removal, or janitorial services.

    Contact information

    5310 Highway 76, Pendleton, SC 29670

    smithcleaningandrestoration.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:30 AM
    Tuesday:
    7:30 AM - 5:30 AM
    Wednesday:
    7:30 AM - 5:30 AM
    Thursday:
    7:30 AM - 5:30 AM
    Friday:
    Closed
    Saturday:
    Closed