They were supposed to put soffit's up for me and they did a terrible job. Very low quality. Very disappointed.
Description of Work: The guys machine broke and he tried bending the metal with his hands. They were supposed to install facia.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$7,500
Frank S.
08/2013
4.0
home improvement stores
+ -1 more
Flooring bought from Lowes in North Myrtle Beach, Installed by Lowes Installer,(Bad Dog Flooring) installers were professional , install went ok with a few hiccups on installers part along the way. installer had to return to fix a few problems that were noticed after install no problems with them returning to fix problems. would recommend installer, but Lowes can be trying at times during the procedure, from the initial detail (measurments) to being notified when product was in and would be delivered had to keep calling store and most times no answer in flooring department. overall a so so experience with lowes.
Description of Work: Laminate Flooring in Great Room, Master Bedroom, linen closet floor, and 2 small foyers
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,000
Ray F.
07/2013
1.0
water heater repair
+ -1 more
Finally got a new replacement and a check for $100.00 (loss of use) I would not buy anything GE again. It's Obama's bailout company run by a crook.
Description of Work: Purchased a GE water heater that actually pays you back for money it is supposed to save you per month. I also purchased the extended warranty to 10 years.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,200
Robert L.
04/2012
4.0
water heater repair, home improvement stores
+ 0 more
They were very good. They used contractors to do the installation.
Description of Work: I used Lowe's to replace the water heater.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
Ed M.
03/2012
4.0
home remodeling
+ -1 more
The cabinetry was beautiful. The plumbing was ok, a couple of slip-ups but nothing serious. All in all, I would say they did a good job.
Description of Work: They were hired to remodel my kitchen.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ray F.
02/2012
1.0
home improvement stores
+ -1 more
They sent out an installer and his helper when they were supposed to be here and they reinstalled a new one in about an hour.A few weeks later I called back to Lowe’s to get the wiring straighten out. It was all over the place. I took pics and sent them to the Lowe’s install department and they sent the same installers out to do it. They told me that they were wires from the old unit and that they should have removed them before. I also told them of trouble with the new unit opening. That the remotes , even while in front of the door, sometimes would not open the door. I had to repeatedly push the button, but of course while they were here, it worked fine.Now the opener won't close. Often when I attempt to close it with any of the devices, the lights blink 10 times which means that there is something wrong with the senors or something in front of the sensors. Well their was nothing in front. Now I have been waiting for about 3 weeks for Lowe’s to fix it. Countless phone calls. Missed appointments, unsatisfactory customer service. As of today, I am giving them until tomorrow to fix it or remove it and refund my money. Then, they told me that they would charge me to come out to remove it. Don't buy a Chamberlain opener and don't get Lowe's to do the work. Never again.
Description of Work: Lowe's offers and 1 year warranty and satisfaction guaranteed, yet they do neither. This is the second garage door opener I have had Lowe’s install. The first was 5 to 6 years ago which I didn't like because often it wouldn't work. So last November I decided to get a new one so I went to Lowe’s and ask them for their best model. I told them I was tired of the opener not working - so come install their best. They sent out an installer and his helper when they were supposed to be here and they reinstalled a new one in about an hour.A few weeks later I called back to Lowe’s to get the wiring straighten out. It was all over the place. I took pics and sent them to the Lowe’s install department and they sent the same installers out to do it. They told me that they were wires from the old unit and that they should have removed them before. I also told them of trouble with the new unit opening. That the remotes , even while in front of the door, sometimes would not open the door. I had to repeatedly push the button, but of course while they were here, it worked fine.Now the opener won't close. Often when I attempt to close it with any of the devices, the lights blink 10 times which means that there is something wrong with the senors or something in front of the sensors. Well their was nothing in front. Now I have been waiting for about 3 weeks for Lowe’s to fix it. Countless phone calls. Missed appointments, unsatisfactory customer service. As of today, I am giving them until tomorrow to fix it or remove it and refund my money. Then, they told me that they would charge me to come out to remove it. Don't buy a Chamberlain opener and don't get Lowe's to do the work. Never again.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$350
Brenda J.
07/2011
4.0
water heater repair, home improvement stores
+ 0 more
Service was provided in very timely manner. Installer and his helper were very professional, courteous and hard workers. The existing water heater was located in a small closet making working conditions difficult. Mr. Custer did an excellent job installing the new water heater. My only "negative" comment refers to the cost. Although I had not inquired about pricing from other sources, I thought the installation cost was a little steep. Also, the price quoted to me when I signed the contract did not include taxes which raised the cost around 10% more. I believe the quoted price should be all inclusive before you agree to it and not added on when you checkout.
Description of Work: Purchased hot water heater and had it installed by Lowes' employees.
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Service Categories
Hardware & Home Improvement Stores,
Water Heaters,
Kitchen and Bath Remodeling,
Roofing
FAQ
LOWE'S is currently rated 2.7 overall out of 5.
No, LOWE'S does not offer free project estimates.
No, LOWE'S does not offer eco-friendly accreditations.