Precision Garage Door Service

Garage Doors, Doors, House Cleaning,

About us

Award winning. Serving Charleston. Same day/24-hour emergency service available. The highest quality garage door parts and accessories available in the garage door industry. Certified technicians, fully stocked trucks. Precision Door Service has more than 20 years of professional experience in garage door installation and is committed to customer satisfaction. We do top quality work at an affordable price. Charleston, North Charleston, Summerville, Mount Pleasant, Johns Island, Charleston Heights, Ladson, Moncks Corner, Summ, Goose Creek, Cordesville, Folly Beach, Jacksonboro, Cottageville, Edisto Island, Isle of Palms, Charleston AFB, Wadmalaw Island, Sullivans Island, Ridgeville, Pinopolis, Jamestown, Hollywood, Adams Run, Ravenel, Hanahan, Bonneau, Bethera, Awendaw & Huger. Additional email - [email protected]

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7740 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 276-300 of 740 reviews

Kevin P.
02/2014
5.0
garage doors
  + -1 more
Courteous knowledgeable and friendly. Would use again.
Description of Work: Service older garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Precision Garage Door Service
We thank you for your patronage and look forward to serving you again in the future.

Rhett C.
02/2014
5.0
garage doors
  + -1 more
It was an Angie's List Big Deal that I purchased. It was fine. I didn't pay any additional. They showed up on time and did what they said they were going to do so it was good.
Description of Work: I used Precision Garage Door Service to do an inspection and they put in a keypad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
We are glad to hear you had a positive experience with Precision Door and we hope to be able to assist you in the future with any garage door needs you may have. Thank you for your business!

Carl B.
02/2014
5.0
garage doors
  + -1 more
Very impressed with the man performing the work. He was knowledgeable, punctual, and my door works much better now.
Description of Work: Checked my existing garage door and did routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door Service
So glad you had a positive experience and that your door works better. We thank you for your business!

Cameron W.
02/2014
5.0
garage doors
  + -1 more
They were on time, and they were fine.
Description of Work: We had purchased a big deal for Precision Garage Door Services. The did a little bit of maintenance for us.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
We appreciate the kind words and of course your patronage. Please do call us if we can ever assist you again.

Richard M.
02/2014
2.0
garage doors
  + -1 more
The bulk of the time here was spent trying to sell us other services at what appeared to be outrageous prices without substantiating that these services were even necessary. It was rather obvious that his main concern was to sell us some other service rather than perform a thorough inspection and tune up. Though $39 doesn't sound like a lot of money, the "services" performed were not worth that much. We guess we should consider ourselves lucky that we didn't have to pay their regular price for these "services". We would definitely not recommend this provider to friends, neighbors or other Angie's List members.
Description of Work: Technician was here for approximately 15 to 20 minutes. He sprayed lubricant on the garage door rollers and tightened bolts we had recently checked and didn't require tightening. This took about 5 minutes.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
punctuality
4.0

$39

Response from Precision Garage Door Service
We are sorry to hear that your experience was not a positive one and we would like to reach out to you for further explanation. We strive to have our customers be happy with us at each call.

Debra F.
02/2014
5.0
garage doors
  + -1 more
Very professional and polite. Made recommendations to save money. Performed the maintenance in a very efficient manner.
Description of Work: Maintenance on my garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.99

Response from Precision Garage Door Service
It sounds like you had a good experience with your technician and we strive for that with each and every customer. Please contact us should you need assistance in the future.

William G.
02/2014
3.0
garage doors, doors
  + 0 more
It was okay, and I had a lot more work done than just the cost of the big deal. They told us that we needed a lot more things done before they could fulfill the big deal. They had to come back later and adjust a few things as well.
Description of Work: I bought a big deal for $99 Garage Door Quieting/Reconditioning Package!

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$400

Response from Precision Garage Door Service
We do appreciate your business and would like to see what we can do to better serve you in the future.

Leslie H.
02/2014
5.0
garage doors
  + -1 more
They did an excellent job and we are pleased with the work.
Description of Work: We bought a Big Deal from them for a garage door tune-up and a roller replacement, and they did the work for our son.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
We are pleased that you had a positive experience and hope that you will call on us when you need service again. Thank you for your business.

Lee R.
02/2014
1.0
garage doors
  + -1 more
The mechanic was supposed to be here at 4 and he got here around 4:45. When he came, he didn?t have the Big Deal order. He asked if I had my order # and I had them online but not outside with me. I advised the technician that it was paid but he was unable at the time to find the record. He reassured me that I wouldn?t be billed, but Precision Door billed me anyway. It wasn't obvious to me that he was inspecting. He sprayed lubricant on the chain and pulleys. In the past I had the doors modified by them for wind protection, but he was unable to find the paperwork. He said I needed stronger springs and I asked why that hadn?t been done in the past. I asked how much it would cost and it sounded exorbitant. I have since talked to another provider and they were a lot more reasonable and helpful. When I got the bill, which I wasn't supposed to get since I'd already paid, I told them I wouldn?t pay the invoice because it had already been paid. I copied my order number from the Big Deal and sent it back to them. I also told them that I was disappointed in the service.
Description of Work: Garage door inspection and general tune-up

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$39

Response from Precision Garage Door Service
We are sorry to hear that your experience was less than positive and will look into this matter promptly. We would like to reach out to you for further explanation and resolution.

Judith D.
02/2014
5.0
garage doors
  + -1 more
Great service. Everyone we dealt with was knowledgeable, professional and punctual. Very pleased with the results. We highly recommend this company.
Description of Work: Examined old garage door. Replaced door and door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Precision Garage Door Service
We certainly do appreciate your kind words about Precision Door and look forward to working with you in the future.

Sam R.
01/2014
5.0
garage doors
  + -1 more
They were prompt and they did the work that I asked them to do in a workmanlike manner. I was satisfied with the results.
Description of Work: Precision Garage Door Service did a tune up on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Precision Garage Door Service
We thank you for using Precision Door and your kind words.

Teri A.
01/2014
5.0
garage doors
  + -1 more
I was leaving for work and as I backed out of drive way noticed garage door did not completely closed. As I reentered the garage noticed the cable had snapped.I called Percision and to my surprise given a 4:00 pm appointment, the same day I called. Because I belonged to Angie's list the service fee was waived. Great job at a great price. I would definitely recommend anduse this service again.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Response from Precision Garage Door Service
We are so glad to hear that you had a great experience with Precision Door, this type of service is what we strive for. Thank you for your kind words.

Linda T.
01/2014
5.0
garage doors
  + -1 more
We have just moved into a 10 year old home and the single double car garage door was very loud and off balance when it opened and closed. We knew it needed work but contracted to do a tune up so that they could decide whethe new rollers/wires needed to be replaced. The did. The company was on time, Very professional, and provided good feedback on what needed to be done by showing us the warn parts. Did a great job and would work with them again.
Description of Work: We used them for a tune up and contracted to have the rollers replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Precision Garage Door Service
We appreciate your business at Precision Door and are looking forward to being your garage door service company in the future.

terry T.
01/2014
3.0
garage doors
  + -1 more
Did not use them since Overhead door company offered what I believe to be the identical door for 70% ($500 less) of the price
Description of Work: I used Precision Garage Door Service

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,250

Response from Precision Garage Door Service
Thank you for the feedback. A manager will be contacting you soon to discuss your quote. We want to make sure that we completely understand the differences in the product that you decided to purchase. We often find that what a competitor is selling isn't apples for apples what we are selling. It sounds like there may be some significant differences in what was quoted. Our doors are fitted with commercial grade hardware as well as come with a limited lifetime warranty. For instance, the typical out of the box spring will last between 5 and 7 years. Ours are designed and manufactured to last 3 to 4 times that long. If you have a part fail, we will replace it for you under the terms of the warranty. Thank you again for the feedback. We look forward to speaking with you soon.

Carole P.
01/2014
5.0
garage doors
  + -1 more
After discovering that a squirrel had eaten a hole through our chimney, the Wildlife Solutions tech, did a thorough inspection of my home and discovered evidence that there had been snakes and some rodents who had gotten into the garage because the weather stripping at the bottom of the door was worn away. The door had also been very inconsistent in opening and closing with the remote as well as with the control box inside the garage. I hadn't used the door in months. I called Precision that same day and scheduled an appt for a few days later based on my schedule as this wasn't a imminent emergency. Andy called the morning of the appointment to let me know he was on the way, arrived promptly, gave me his recommendations and explained why the repairs would require replacement of several parts. After repairing the door, he was not able to immediately replace the weather stripping because he did not have the type that would fit this door because it was such an old model, but let me know that he would check to see what was available and get back to me. He checked, called with the information and price, called on his way and finished the job. Throughout the service he was always professional, courteous and friendly. I would have no hesitation in calling him again. It was one of the best experiences I have had with any repair service.
Description of Work: Repaired a 20 yr. old garage door that would no longer close consistently and replaced non functional remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Precision Garage Door Service
We are so glad to hear you had a positive experience with your technician and Precision Door. Hopefully you will not have any more problems with rodents in your garage.

Vedonna S.
01/2014
4.0
garage doors
  + -1 more
I gave a B because he did not call about the time of his arrival and he was nearly 30 minutes late. I also sent an email beforehand asking for key chain remotes for my garage door and emailed the type I had, the tech knew nothing about this and had no keychain remotes to fit my door. Other than that I have used them in the past and been very happy
Description of Work: Inspected garage door, tightened bolts, sprayed rollers--tune up and I bought 2 extra remotes, and had them install new batteries in my old ones. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$160

Response from Precision Garage Door Service
We are sorry to hear that your email was not read in time to have the proper items you requested. We strive to give the best possible service we can to all of our customers. Thank you for your business.

Nancy W.
01/2014
5.0
garage doors
  + -1 more
I ended up spending quite a bit more, but on the first door, I needed the sensor eye replaced to make it work correctly. I called back and got the same special a week later. This time I had the whole door overhauled. Both doors work quietly, smoothly and the overhaul came with a lifetime warranty. Nice, professional technician.
Description of Work: I took the $99 replace rollers/tune up special.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Precision Garage Door Service
It sounds like overall you had a positive experience and we are so glad to hear that. We appreciate your business at Precision Door

Adrienne N.
12/2013
4.0
garage doors
  + -1 more
They did a good job and we ended up buying more. We also got a good warranty.
Description of Work: I purchased a Big Deal for garage door tune-up and roller replacement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
Thank you for your purchase of the Big Deal...we like to think it really is a big deal and a good one at that. Your business is appreciated.

Carol T.
12/2013
5.0
garage doors
  + -1 more
The technician called to let me know he was en route to my house and the approximate time of arrival. He was on time and prepared with the correct equipment to get the job immediately. He was very knowledgeable, professional and efficient. He told me exactly what he was going to do. I told him the problem I was having with the door. He found the problem, explained it to me and what my options were. We discussed price to repair the door and he advised me of all the options. He had the part on the truck, repaired the door right away and left the area clean.
Description of Work: Provided tune up which included checking coils, rollers, lubrication, motor, etc. I was having a problem with the door opening all the way. They found that teeth were missing from the sprocket and it definitely needed replacing. The technician had the correct part on his truck and repaired it immediately. Works great now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
We always strive to make our visits with customers a positive experience and it sounds like you had just that. We certainly appreciate your kind words and your business.

Myra C.
12/2013
5.0
garage doors
  + -1 more
I contacted Precision Doors; they contacted me and scheduled the appointment. The installer came on time and installed the key pad. He was very professional and asked us is there anything else he could do. We were very impressed. We will definitely use them in the future when needed.
Description of Work: Put a key pad on the outer garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door Service
So glad to hear you had a great experience with your technician and Precision Door. We look forward to helping you out again with your garage door in the future.

Phillip B.
12/2013
5.0
garage doors
  + -1 more
The new do is much quieter and the garage door opener works farther away. The quality is great and we wish they could have replaced both doors. Their service was great and we have no complaints. They worked well with us and our insurance company. He came and had everything he needed on the truck to complete the job. He cleaned up well and left nothing behind.
Description of Work: They first came to give an estimate and later returned to do the work. They replaced on of the doors and fixed another door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Precision Garage Door Service
We make a point to be sure that our technicians leave a home as they found it...and with better working garage doors. Your kinds words and your business is most appreciated.

Hank S.
12/2013
5.0
garage doors
  + -1 more
Andy March arrived promptly on time at 8am, as promised. He was very friendly, professional, and informative. He was patient with my requests, question, and with his explanations. When Andy arrived at 8am on the dot, he was greeted by my friendly but barking dog. He was clearly a dog person, and passed my dog's friend test. Andy was courteous and neat, and immediately got to work, examining, cleaning, and lubricating my garage door and opener. After the examination, Andy recommended a number of preventive services, which I turned down at this time, and then he installed and programmed the keyless entry. He finished promptly, then showed me how to work it, as well as to to program it on my own, so that I can change the entry code from the default. The instructions also suggest that when I change batteries, it may be necessary to re-program the unit. I was very happy with this service, and I will consider using Precision Garage Door Service when I'm ready to perform maintenance or to replace my existing garage door opener.
Description of Work: Serviced Garage Door and Installed keyless entry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door Service
It is so important that our technicians are professional and it sounds like the technician you had was just that. Your business is important to us and we appreciate your kind review.

Howard G.
12/2013
5.0
garage doors
  + -1 more
Everything went fine. They were on time for the appointment and scheduling went smoothly. One technician came out to do the work and it took about an hour to complete.
Description of Work: I purchased the big deal for $99 Garage Door Tune-Up with Quieting and Reconditioning Package.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
We do appreciate your business and kind review.

John W.
11/2013
5.0
garage doors
  + -1 more
completely efficient and old jerky door was made smooth and quiet again, replaced springs, cables, pulleys and rollers
Description of Work: total rebuild of the opening system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Precision Garage Door Service
Thank you for choosing Precision. And thank you for sharing your experience with the other local Angie's List customers.

Fran J.
11/2013
4.0
garage doors
  + -1 more
He'd asked when he first arrived for a copy of the coupon as he was not sure what it had included.
Description of Work: Advised we needed additional parts so made additional purchase given his recommendation. Coupon purchased was for $99, spent $275.00 total.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Precision Garage Door Service
Thank you for buying our Big Deal. We really appreciate your trust in us.

Contact information

7275 Cross County Rd, North Charleston, SC 29418

http://www.PrecisionDoorCharleston.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
51634
Trade License Locale
SC
Trade License Authority
South Carolina Residential Builders Commission
Trade License Expiration
06/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
House Cleaning,
General Remodeling

FAQ

Precision Garage Door Service is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Precision Garage Door Service offers free project estimates.
Yes, Precision Garage Door Service offers eco-friendly accreditations.
Yes, Precision Garage Door Service offers a 5% senior discount.
Yes, Precision Garage Door Service offers emergency services.
Yes, Precision Garage Door Service offers warranties.
Precision Garage Door Service offers the following services: Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.

Contact information

7275 Cross County Rd, North Charleston, SC 29418

http://www.PrecisionDoorCharleston.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day