Precision Garage Door Service

Garage Doors, Doors, House Cleaning,

About us

Award winning. Serving Charleston. Same day/24-hour emergency service available. The highest quality garage door parts and accessories available in the garage door industry. Certified technicians, fully stocked trucks. Precision Door Service has more than 20 years of professional experience in garage door installation and is committed to customer satisfaction. We do top quality work at an affordable price. Charleston, North Charleston, Summerville, Mount Pleasant, Johns Island, Charleston Heights, Ladson, Moncks Corner, Summ, Goose Creek, Cordesville, Folly Beach, Jacksonboro, Cottageville, Edisto Island, Isle of Palms, Charleston AFB, Wadmalaw Island, Sullivans Island, Ridgeville, Pinopolis, Jamestown, Hollywood, Adams Run, Ravenel, Hanahan, Bonneau, Bethera, Awendaw & Huger. Additional email - [email protected]

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7740 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 226-250 of 740 reviews

Cindy Y.
08/2014
5.0
garage doors
  + -1 more
He was prompt in contacting me & appt was made for the next day. He was on time & very efficient . Explained in detail what services he would be doing. Will use them in the future.
Description of Work: Serviced garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Precision Garage Door Service
So glad to hear that your experience was good! Also always happy to have returning customers. Thank you for the review!

Tiffaney M.
08/2014
2.0
garage doors
  + -1 more
My expreince was not so great. I had to pay about $400 for him to tune up the garage door and I felt the door was working fine in the first place. I will not being using them again in the future.
Description of Work: We purchased the big deal for $99 for Garage Door Tune-up PLUS Roller Replacement.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0

$400

Response from Precision Garage Door Service
Thanks for the opportunity for the tune up and roller package on your door. Our practice is to fully inspect each aspect of the door and opener regardless of what the home owner calls us for so that we leave the door as safe as possible. After our inspection of your door we provided you with a complete inspection report which indicated that your springs were worn out. You chose to purchase the springs. Once again we thank you for your business.

Renate Z.
08/2014
5.0
garage doors, doors
  + 0 more
Precision Door Service of Charleston had installed new doors two years ago. This was a routine check up.
Description of Work: Routine check-up. They were punctual and did a very good job.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door Service
So glad to hear that you are a returning customer! We really do appreciate your business!

David J.
08/2014
5.0
garage doors
  + -1 more
Fantastic job. Extremely knowledgeable about the requirements. My garage door now works very smoothly and quietly.
Description of Work: Lubed and adjusted garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door Service
So happy to hear that everything was great with the tune up. We appreciate the positive review!

christine L.
08/2014
5.0
garage doors
  + -1 more
He checked all components of the garage door, oiled the bearings and installed light bulbs. Very nice gentlemen.
Description of Work: Garage door tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$39

Response from Precision Garage Door Service
Thank you so much for the kind review! We really do appreciate the business!

Barbara M.
07/2014
5.0
garage doors
  + -1 more
One of the springs had broken on one of our garage doors and the pulley had fallen off the track. The repairman, Dennis, came out the day after we called to do the repair work. In reviewing the problem, we decided that since the doors were the same age and there were signs of extreme wear on both doors that he would perform the overhaul service on both doors. He had all the necessary parts with him so he got to work right then. It took him about 2.5-3.0 hours and now the doors work like new. And they're so much quieter! Excellent, prompt service!
Description of Work: Overhaul of 2 single car garage doors including new springs, pulleys, cables, bolts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Precision Garage Door Service
We are so glad to hear you had a great experience with Dennis! Thank you for choosing Precision!

Sharon H.
07/2014
5.0
garage doors
  + -1 more
There were no additional costs beyond the price of the deal. One technician came for the job and completed it in about an hour. It turned out real well.
Description of Work: We purchased a Big Deal for a garage door tune-up that included the installation of a wireless keypad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door Service
We are so happy that the coupon you purchased served your needs! We hope you will keep us in mind for future purchases!

Jill L.
07/2014
5.0
garage doors
  + -1 more
I will certainly contact them again when I am in a position to replace my garage doors. I don't remember when they came, but it's been awhile.
Description of Work: They came and helped quiet my garage door and offered tips.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
We are so happy to hear that you would contact us again! Thank you so much for the review!

Sheron K.
07/2014
5.0
garage doors
  + -1 more
The workers were professional and here at designated time. Although I didn't intend to get a new door, it has fixed all the problems that I've been having. In the long run it was more than I anticipated spending, but I am satisfied with the work.
Description of Work: I originally signed up for a tune up on my garage door opener. It turned out that I needed a whole new door. The new door is quiet and works perfectly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Precision Garage Door Service
Sorry to hear that you needed a new door! Glad we could help though! Thank you for the review and feedback!

Judith M.
07/2014
5.0
garage doors
  + -1 more
The tune up went very well. We actually discovered that our rollers are worn out and need to be replaced so we have actually purchased another Big Deal from Precision Garage Door to do that work. They are coming out tomorrow, July 8th to perform the roller replacement.
Description of Work: This was a Big Deal purchase for $39 Garage Door Tune-Up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door Service
We are so happy that we have all the coupons available needed! Thank you for the review and thank you for choosing Precision Door!

Dorothy A.
07/2014
1.0
garage doors
  + -1 more
Serviceman rewound cables in 10 minutes, charged me $150.00 then told me he was putting a lock on the door so it could not be used. It now will cost me $550.00 more to complete the job...which I could not do.....I am left with an unusable door after spending $150.00 for nothing.
Description of Work: Rewound cables

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$150

Response from Precision Garage Door Service
Thanks for taking the time to share your concerns with us. I have reviewed the paperwork from our visit to your home. I have also asked a manager to contact you to get more information. Our records indicate that your door was out of the track and the cables had come off of the cable drum. When a door is in this condition, it is very dangerous to work on. The $150 fee is our standard charge for this service. the technicians notes indicate that your door was put back in track but the condition is still dangerous. His concern was that if anyone else tries to use it, they may get hurt. He installed the slide lock and did no charge for it. The lock just slides back and forth to lock and unlock. It isn't locked in a way that you can't unlock it. He installed the lock to allow you to keep someone from accidentally trying to open it and then get hurt. We normally charge for these locks. He was trying to keep your door safe. We just want to clarify this because your review might be interpreted as us holding your door hostage which we would never do. Thank you again for your feedback. We look forward to speaking with you.

Susan L.
06/2014
5.0
garage doors
  + -1 more
work went fine, see above
Description of Work: Technician arrived on time, after called to confirm appt. He was very professional. Explained what he would do and did it quickly. he explained that the parts were getting old and had been "non" professionally repaired, and could go at any time, but aside from doing a repair now, I should wait as the total cost would probably be high. Garage door would probably need to be replaced. At that time I would not hesitate to call these people to do the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Precision Garage Door Service
We really appreciate the vote of confidence for our company. Thank you for the very kind review!

Christine C.
06/2014
5.0
garage doors
  + -1 more
Excellent service. Prompt, efficient, friendly, and reliable. This company installed my garage door opener two years ago, and have been a pleasure to do business with.
Description of Work: Tune-up and check-up of garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door Service
Thank you so much for the review! We really appreciate your positive review and wonderful comments!

Pam S.
06/2014
5.0
garage doors
  + -1 more
Purchased the $39 inspection/tune-up package. I knew the mechanics on this door needed work/replacing and the door was so noisy I didn't want to use it. Andy and Dennis came out and did a great job explaining my options and the cost of any repairs. They were very courteous, professional, and knowledgeable. Even though they only came out to do a tune-up, they stayed and did all this work that day. What an excellent job they did and I love the results. I never thought this door could be so quiet! I highly recommend them and will use them for any future needs. Thanks for everything Andy and Dennis.
Description of Work: Overhauled system (springs, rollers, etc.), replaced opener, and rubber seal at bottom of door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,049.5

Response from Precision Garage Door Service
We are so happy that you are pleased with the work that was done! We will pass the message on to the technicians! Thank you so much for the review!!

Frank B.
06/2014
5.0
garage doors
  + -1 more
They came on Memorial Day evaluated door &repairrf it.
Description of Work: Repaired door cables etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from Precision Garage Door Service
I am so happy we were able to repair your door! Thank you for the review!

Tami M.
06/2014
5.0
garage doors
  + -1 more
It went great. The door is great and the work done was great.
Description of Work: They removed our old garage door and installed a new garage door that is so MUCH quitter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Precision Garage Door Service
We are glad everything went great! We appreciate the business!

Hugh & Linda G.
06/2014
5.0
garage doors
  + -1 more
Very good. He did a thorough inspection and minor maintenance. Made recommendations regarding future service.
Description of Work: Service check on garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Precision Garage Door Service
Thank you for the feedback! We do appreciate the business!

Marlene M.
06/2014
5.0
garage doors
  + -1 more
What a difference! When I open my garage door, it's quiet and runs smoothly. I will definitely use them again (especially if they run the special price for regular maintenance service!) This was WELL worth the $39.00. Thank you Precision Door and thank you Angie's List!
Description of Work: I signed for the $39.00 Maintenance special from Angie's List for a maintenance review of my garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door Service
Thank you for trusting Precision Door Service!

Berrien S.
06/2014
5.0
doors
  + -1 more
They were really nice and they did a great job. It’s good to know people just work on garage doors! We had a small problem with it going all the way down once he had left our home, but he came right back out and took care of the issue. I was really happy with the service
Description of Work: I purchased 2 Big Deals with this provider for garage door work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Precision Garage Door Service
We are glad to hear that you were happy with the service!

James H.
06/2014
5.0
garage doors
  + -1 more
went well. would use again.
Description of Work: fixed and quited garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
Thank you for the review! We appreciate your business!

Jalane K.
06/2014
5.0
garage doors
  + -1 more
As noted, they found the problem on the opener (we had purchased the house last year so it was not brand new). They actually arrived a little early for the appointment which is unusual (in a good way) for a service provider. They were professional and did not attempt to sell us more than was needed.
Description of Work: Our garage door would not open and we thought just the sprocket was broken. When they came out they could tell that the springs had worn out and that is what cause the broken sprocket. The springs were replaced and the garage door opener works great now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Precision Garage Door Service
Thank you so much for the review! We are so happy everything was easy and fixed in a timely manner! We hope you think of us in the future if need be!

Debra M.
06/2014
4.0
garage doors
  + -1 more
It turned out quite well. It ended up costing extra. He put a new spring in and it was about $125 more. He came out shortly after the deal was purchased. We liked them very much. They didn't evaluate and give us a way to update, like an estimate or anything, but they did fix what we had and that's what we wanted to do then. So that was good.
Description of Work: I purchased a big deal for Precision Garage Door Service for $99.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Precision Garage Door Service
Glad to hear that we were able to fix everything!

Joe C.
05/2014
5.0
garage doors
  + -1 more
Overall, it went well. The one problem I had was that they accidentally left a plastic cap over the remote sensor, which gave me problems. The technician came out for a second visit, discovered the plastic cap, and not it works well.
Description of Work: They converted my manual garage door into an automatic one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Precision Garage Door Service
I am glad that we were able to get this resolved for you! Thank you for the review!

Jaroslav F.
05/2014
5.0
garage doors
  + -1 more
Very efficient. Jason was very engaging and answered all my questions.
Description of Work: Serviced two garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$78

Response from Precision Garage Door Service
Sounds like you had a great experience and we appreciate your business. Thank you so much for choosing Precision!

Bob P.
05/2014
5.0
garage doors
  + -1 more
He completed all the work, operated both doors a number of times and everything was operating much better and quieter than before the visit.
Description of Work: Replaced all the rollers, serviced all springs and cleaned mechanisms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
So glad that you are pleased with the service you received and we hope that if you need anything in the future you will give us a call.

Contact information

7275 Cross County Rd, North Charleston, SC 29418

http://www.PrecisionDoorCharleston.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
51634
Trade License Locale
SC
Trade License Authority
South Carolina Residential Builders Commission
Trade License Expiration
06/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
House Cleaning,
General Remodeling

FAQ

Precision Garage Door Service is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Precision Garage Door Service offers free project estimates.
Yes, Precision Garage Door Service offers eco-friendly accreditations.
Yes, Precision Garage Door Service offers a 5% senior discount.
Yes, Precision Garage Door Service offers emergency services.
Yes, Precision Garage Door Service offers warranties.
Precision Garage Door Service offers the following services: Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.

Contact information

7275 Cross County Rd, North Charleston, SC 29418

http://www.PrecisionDoorCharleston.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day