Super Service Award winner 12 years in a row! Reviewed on Angie's List for 12 solid years! We return all emergency calls within 15 mins, 24 hrs day, 7 days wk. Why? You're our #1 priority as without YOU, there is no US. It's really that simple. The big difference is we CARE. We GENUINELY care. We always will. Please visit our website for our rating statistics at: www.Servant Plumbing.com or touch link above and see how we walk it when we say you're number one to us, and not just talk it as so many companies do.
Business highlights
38 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
SUPER SERVICE AWARD WINNER 12 YRS IN A ROW. NO SERVICE CALL CHARGES EVER ALWAYS FREE ESTIMATES. From Garbage disposals to water heaters to clogged drains to complete re-pipes to leaky faucets to toilet rebuilds, if it's plumbing, we do it.
The job went fine overall. My garbage disposal was 13 years old and he said that some part has worn out. He replaced it within a couple of hours. I thought that the price was a little high.
Description of Work: Servant Plumbing Inc replaced my garbage disposal about a month ago.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Barbara R.
02/2011
5.0
plumbing
+ -1 more
Luie was very helpful and explained all phases of work before starting. He is very pleasant and answers any questions, very helpful with solutions for problems with your home.He has had many years of experience and has worked in many older homes. He completed work quickly and worked long hours to finish project. I would certainly use him again for any plumbing needs.
Description of Work: Replaced extensive original cast iron plumbing from upstairs bathroom (in 70 year old home) requiring removal of plaster, mesh wiring, and insulation in living room ceiling. Removal of old H&A unit in wash room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,850
Greg F.
02/2011
5.0
plumbing
+ -1 more
Everything went very well. Highly Recommend.
Description of Work: I live out of town (Charlotte) and needed someone I could trust install a faucet at my parent's house. I called, and was able to feel comfortable setting everything up over the phone. The work was done as promised in a timely manner. He wasn't sure exactly how much time it would take, and gave me a range of prices. When he was done, he called to let me know it came in on the bottom end of the quote!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Charles R.
01/2011
5.0
plumbing
+ -1 more
Called in the morning and the repairman came promptly. Provided excellent service and good value in my opinion. The serviceman was clean cut, curteous and competent. He worked quickly and then cleaned up after the service. I would not hesitate to use the service again and highly recommend it. The owner called to confirm that the work had been done to my satisfaction. I appreciated the follow up to make sure the service rendered met our requirements.
Description of Work: Rebuilt the toilet in the master bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167.5
ELIZABETH M.
01/2011
5.0
plumbing
+ -1 more
We called Servant because we had used them before and found them professional and friendly, and very accomodating. This experience was much the same. A prompt call and schedule for fixing the problem. He did have to postpone for one day but seemed willing to keep the original appointment if it was necessary. He did an excellent job and explained everything to me in simple terms. I will definitely continue to use Servant for our plumbing needs.
Description of Work: Due to cold weather, a valve and showerhead on our outside shower busted. Servant replaced the broken parts, installed shut-off valve, installed faucets to drain water at the end of season, and added additional insulation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Kathleen J.
10/2010
5.0
plumbing
+ -1 more
It went so much better that I could have hope. I would only call this man again if I had any problems. He's a wonderful individual and great plumber. I would recommend him to anyone. In fact, in telling my woes to my sister, it turned out that she had used him as well and was equally satisfied. I hope he stays in business forever. My dishwasher is broken and I can think of no other person I would call to replace it.
Description of Work: Unbelieveably out of this world. My Moen kitchen sink handle started to go crazy and spewed out water all over the counter and down below under the sink. I couldn't wash dishes or turn on the water at all. I looked on Anjie's list and the name at the top had an emergency service so I called him. It was 4:45pm on a Saturday nite and I have family from out of town arriving the next day. He explained that he's been working 24/7 all week and couldn't come by. The next day was his 50th birthday (10/10/10) and so I asked for other suggestions, and he said he'd check into it about 20 minutes. When he did, he offered to have his associate (who was schedule to be off that weekend) to do the work the next morning at 11:00. He acually came himself explaining that he had all the equipment and client sevice and satisfaction were his main concern. He discovered the problem and replaced the faucet. While working he noticed that the spray nozzle wasn't attached correctly so fixed that as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$187.5
Jane J.
09/2010
5.0
plumbing, home remodeling
+ 0 more
Louie was responsive, prompt, efficient, personable and did a great job.
Description of Work: Misc. plumbing installation fixes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$485
KATHY C.
09/2010
5.0
plumbing
+ -1 more
I really like him. I'll keep using him; he's a great guy. The prices are reasonable. If he can't do something, he'll send somebody else over.
Description of Work: They repaired leaks, shower heads, toilets, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Anthony T.
09/2010
5.0
plumbing
+ -1 more
Very satisfied with the work performed and the quality of the install. Would definately use them again!
Description of Work: Called them on a Saturday asking for a quote to install a new european toilet, contacted me within a couple of hours and came over the same day. Employee who did the install was professional and knowledgable and am completely satisfied with the price and work as it saved me a lot of frustration and time figuring it out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
sheila G.
09/2010
5.0
plumbing, water heater repair
+ 0 more
Jobs were both done with no mess. So far, everything has been working properly. He seemed very experienced.
Description of Work: He brought the water heater, took the old one away and installed new one. He also brought new garbage disposal and took old one away
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,055
Kevin F.
09/2010
5.0
ceramic tile, plumbing, home remodeling
+ 1 more
The work took about a week & we trusted Lou to do the entire project without us being on site. He kept us up-to-date with phone calls to let us know the progress. We were promised pictures of the progress, but they never showed up. Very few problems w/ such a major renovation... Good cleanup after the fact. When we "redo" the other bathroom, and we will call Lou & Servant Plumbing to handle it for us.
Description of Work: Removed old tub/shower, toilet, and bathroom sink. Re-tiled bathroom floor & added tile to existing counter top. Installed new 32 inch tub/shower unit & finished drywall around new tub. Installed new 16.5 inch high toilet. Enlarged door into shower area (necessary to get 32 inch tub in) & finished all wood trim. Installed new Moen Shower Head & new Moen faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Cisco L.
08/2010
5.0
plumbing, water heater repair
+ 0 more
Louie was very responsive and professional and did the job right away. He recommended Smith rather than Bradford-White and we hope that works out well.
Description of Work: Installation of a new Smith 50 gallon hot water heater and removal of two 13-year old 40 gallon HW heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Wilma M.
08/2010
5.0
plumbing, water heater repair
+ 0 more
I called at 11:00. The service person arrived before noon. He gave me a price estimate on a new water heater. The old one was too big for the space and a water heater had to be moved in order to have access to the ac systerm. He then went to purchase the new heatrer. He returned , installed the new heater and moved the pipes connecting it to the water so they would not interfer with the use of the floor in the utility lroom. The entire job was conmpleted by 4:030 the same day. The final price was well below the original estimate because of Angies' List.
Description of Work: Installed new water heater in a new space. Also moved the pipes pconnecting the water heater to the water supply.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Nancy W.
08/2010
5.0
plumbing
+ -1 more
I got a call from my renter saying the well pump continually ran. Found a busted water line underneath the house. Immediately searched Angie's List. Called Louie and discussed the job. My house was built in 1933 and is pretty low / nearly inaccessible in places. Louie sent his guys right out, discovered the old service lines had rusted through. Louie called me and we discussed the price. His guys came out and stayed not only all day, but until 10pm so my renter had water back. Louie is a good Christian man who is very pleasant to deal with, explains what needs to be done, and sticks with it till the job is complete. I highly recommend him, and will definitely use him again (but hopefully not to soon! :)
Description of Work: Re-plumbed underneath entire house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Ellen K.
07/2010
5.0
plumbing
+ -1 more
He did a really, really good job. He came over right away and the gentleman that owns the company answered the phone and for me that is really nice. He sent his guy over and fixed it right away and it was about a half hour drive. The cost was very reasonable. He was really good, able and very, very polite. He was very knowledgeable and explained things to me and he was great. He fixed it and it worked ever since. He was really professional, even though he was a young guy and he was also very kind. I would definitely hire him again if I had any plumbing problem.
Description of Work: I used Servant Plumbing last year because something backed-up in my toilet and he had to snake it and also fixed the problem with my kitchen sink because it was leaking.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary Ann S.
06/2010
5.0
plumbing, drain cleaning
+ 0 more
Joshua was very polite and professional, came as quickly as possible and spent about two hours working on the project. He also answered several other plumbing questions that I had. We were very satisfied with his work. We got a follow-up call later in the afternoon to make sure everything was fine.
Description of Work: Joshua performed a leak search under the kitchen sink and found a leak on the factory coupler from the faucet hose to the sprayer. A replacement coupler was not available. He also cleaned out sediment build up in the supply lines. Louie had suggested that we purchase a new faucet in case it need to be changed, and we bought a new Moen kitchen faucet with sprayer which could be returned if not needed. This was installed and a faulty hot water dispenser was removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
Petar L.
06/2010
5.0
plumbing
+ -1 more
We had a leak in the upstairs bathroom that was dripping water through the ceiling to the downstairs dining room. After evaluating the situation, and my tale of events, the plumber recommended I seal the upstairs, tile shower as that was probably the culprit. We sealed the tile and have not noticed any more water dripping from the ceiling.
Description of Work: Leak detection and root cause.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Benjamin C.
06/2010
4.0
plumbing
+ -1 more
Plumber researched and provided options for fixing leak, then made repair same day in inclement weather.
Description of Work: Found and fixed a leak.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Ann H.
06/2010
5.0
plumbing
+ -1 more
He responded within 15 minutes. Although he was delayed in getting to my house he ept me informed that he would be late. He kept me updated on what he ound and approximate cost. He fixed everything and left everything clean and neat. He called later that niht to make sure everything was working and I was happy. I highly recommend this company.
Description of Work: fixed/replaced toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Kevin F.
05/2010
5.0
plumbing
+ -1 more
He was great and I would highly recommend him.
Description of Work: I used Servant Plumbing to change out the insides of a toilet and he said he fixed a pipe because the water company claimed we had a leaking water pipe, but it was really a running toilet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Elizabeth F.
05/2010
5.0
plumbing
+ -1 more
He called prior to his arrival and arrived ten mins. late. However, he was professional and did a good job. He was in the home about three hours and said that he did not charge for the flappers in the toilets.
Description of Work: The plumber checked for leaks under the kitchen sink and found the disposal had a crack in it and the dishwasher was leaking with a crack. He showed me the cracks and the leaks. Both could not be repaired. He installed a new disposal and piping under the sink. He also installed a new kitchen faucet which I had purchased prior to the visit. He also installed new flappers in two toilets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$450
Response from Servant Plumbing of Mt.Pleasant
.
Joseph C.
05/2010
5.0
plumbing
+ -1 more
This was my second experience with Servant Plumbing in three years. This time, the bathtub was dripping and seemed to need a cartridge replacement. However, knowing nothing about plumbing, I called Louis at Servant Plumbing to describe the problem and set up an appointment. On the phone Louis was, as always, very friendly and even remembered the job he did in my condo years back. He said the problem was easy enough for me to fix by myself (and avoid having to pay him to come over), and provided instructions over the phone on how to replace the cartridge. I really appreciated the free advice and gave it a try. That night, working on the plumbing myself, I stripped the screw that held the cartridge in place. So the next day, Louis sent one of his plumbers, Josh, to the condo to do the fix. This was my first experience with Josh who was punctual and friendly, and got to work right away on drilling through the stripped screw, removing the defective cartridge, and replacing the part with a new one. In all, the job took fewer than 45 minutes. Unfortunately, since I required a professional for the job, I ended up paying $190 parts and labor (not including a new screw to replace the stripped piece), instead of just shelling out $45 for the replacement cartridge myself. But to have Louis' imprimatur on Josh's work made me feel pretty confident about the fix. That is, until we tried using the bathtub for the first time a couple of weeks later, (since this was a secondary bathroom, we don't use it on a regular basis). Unfortunately, Josh somehow installed the cartridge such that hot and cold were reversed. To be more specific, the faucet is controlled by a single dial handle that turns counterclockwise from 6:00 to 9:00, running cold-to-hot. After the fix, the faucet was running hot-to-cold. We called Louis the morning of this discovery and he sent Josh over by noon to 'fix the fix.' No charge this time, of course, but I just wish the faucet had been checked the first time around. Ever grateful, but slightly less satisfied in this case by the cost of service plus the error during the initial fix, I'll grade them less than an A this time. Looking back, I remember reading other reviews that Servant Plumbing may be a touch more expensive than other services, but it is also an extremely professional outfit, and this experience was overall no different. If I ever have another plumbing problem, Louis at Servant Plumbing would still be my go-to-guy in a pinch.
Description of Work: Replacement of tub/shower cartridge stuck behind a fixture with a stripped screw.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Response from Servant Plumbing of Mt.Pleasant
I normally do not respond to my customers reports as I feel they are entitled to speak freely and without recourse from myself. But I do have to state in this case that we did install the cartridge CORRECTLY, however, the customers waterlines were reversed in the wall. As such, we had to go back and install the cartridge INCORRECTLY to reverse the problem. However, my technician, Joshua, did not check his work while on site to make double sure it was fixed. He assumed it was fixed when he installed the cartridge correctly as he has hundreds of times before, and ASSUMED it would work, as it always had before. IF he had checked it, we would NOT of had to go back. So I do side with my customer that we dropped the ball on this one. He is a repeat customer and highly valued. I appreciate his honest and in depth report. He took the time to properly explain what happened and I applaud him for caring so much to take his time to give such a detailed report. I just wanted to clear up that one detail, as I am not sure he was aware of it, as he was not there when we went back out to correct the problem.
Don C.
05/2010
5.0
plumbing, drain cleaning
+ 0 more
Overall the work was excellent and the price was much lower than expected. I plan to tell everyone of how wonderful this company treats their customers.
Description of Work: For once do it right! That is what we got from Servant Plumbing. My husband and I laughed and cried from the stories of what Servant had found on the sewer line. Memories of what pass plumbers had done to get out quick and get paid. They stayed with me on the phone, because I couldn’t be at the house at the time the work was being done. Never a penny over what he quoted. I couldn’t be happier with the final bill. I cannot hardly believe that it was all over in just three days. That side of the house was a real mess. Other plumbers had not covered up their work, they had drilled holes in pipes, and they pieced together new pipes with old clay pipes. And this had gone on for over a decade. Last Sunday my husband and I rode over there. We couldn’t believe our eyes, the first thing my husband said was ‘did you hire a plumber or a landscaper?’ Well apparently we got both, the yard was beautiful. Never before had any plumbing service treated us with such dignity.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,270
Timothy C.
05/2010
4.0
plumbing, drain cleaning
+ 0 more
It was a quick fix but the problem came back shortly after
Description of Work: Kitchen sink drain was backed up; they snaked the drain. It was diagnosed to be grease and knew snaking was a quick fix. I ended up calling another plumbing company a month later to pressure clean the whole line.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
Joshua G.
05/2010
5.0
plumbing, drain cleaning
+ 0 more
Louie came out and after spending only a few minutes on site, he was able to diagnose the REAL problem and within a few hours, had it fixed for under $400. He said the other companies were just trying to sell me new waterlines to make the money, that's just what they do. An honest plumber is very hard to find. I will definitely use their services again and would highly recommend them to anyone.
Description of Work: We contacted Servant Plumbing after reading about them on Angie's List because we were having a problem that several other plumbers said would cost several thousand dollars to cure because we needed all new waterlines.
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Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Drain Pipe Installation,
Ceramic Tile,
Handyman Services,
Appliance Repair - Small,
Flooring Sales and Installation,
Drywall,
Excavating
FAQ
Servant Plumbing of Mt.Pleasant is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Servant Plumbing of Mt.Pleasant accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Servant Plumbing of Mt.Pleasant offers free project estimates.
No, Servant Plumbing of Mt.Pleasant does not offer eco-friendly accreditations.
No, Servant Plumbing of Mt.Pleasant does not offer a senior discount.
Yes, Servant Plumbing of Mt.Pleasant offers emergency services.
Yes, Servant Plumbing of Mt.Pleasant offers warranties.
Servant Plumbing of Mt.Pleasant offers the following services: SUPER SERVICE AWARD WINNER 12 YRS IN A ROW. NO SERVICE CALL CHARGES EVER ALWAYS FREE ESTIMATES. From Garbage disposals to water heaters to clogged drains to complete re-pipes to leaky faucets to toilet rebuilds, if it's plumbing, we do it.