Boss Disaster Restoration

They were very quick to come out, cleaned things up, took lots of pictures for the insurance company, and kept us informed of what was going on.

They were slow and never got around to doing what needed to be done quite right so I wouldn't use them again. The price was high. They tried to scum me because they shouldn't have charged for things they didn't do but the insurance company paid them anyway.

The Boss were sent by my insurance company. They did a good job.

They did a really great job.

Boss Disaster Restoration , came in and assess the damage . Very good explanation on what needed to be done, lenght of time it would take to dry up and restore the damaged areas, monitored and kept me abreast on the progress of the work. .

Do call BOSS if you ever have any water or fire damage. Even if you think the damage isn't as bad as you think, call BOSS to make sure. They will offer professional advice and can refer other contractors for your specific needs.

Arrived promptly- technicians polite but apparently notcompletely thorough. Have mold problem in areas treated by them- another provider and insurance company now dealing with that mess. The owner - Nick is an overbearing, obnoxious horse's butt. Had his lawyer file a small claims judgement against me for 396.00 they claimed insurance company had short paid. Why they did not contact insurance company about this as instructed twice (in emails) is beyond me AND my Ins. company. In reality they'd not submitted correct invoice to insurance company and somehow I became responsible for their accounts receivables. Insurance company paid once they received but not in time to prevent my unnecessary trip to court- where I was informed case had been dropped. What a group of clowns. Needless to say, I can't legally say enough bad things about the Nick and his company. My insurance company, who was livid about Boss' treatment of their customer, has removed them from the approved vendor list. Shame of it is- the technicians were so nice.

It is my opionion that this company is overcharging insurance companies and they should be investigated.

They were in my home less than 24 hours. What ended up happening was, I called them and they came and set up their equipment. I asked Boss to come back and pick up the equipment. I paid the deductible to the other company, and the insurance company also wanted to pay Boss. Boss didn't do any work in my home. They pretty much came for the equipment and left. They submitted that I give them a payment for the same amount of money that the company that actually performed the work. They left my house in a turmoil. They want the deductible from the company that I paid it to. They took me to court and surprised me enough that the judge ruled in their favor. They take advantage of females and disabled people. They came into my home to see what i had in my house and they feel that they are entitled to do what they want to people and get away with it. Disabled people and single people, be on the lookout for this company. They were actually fired for lack of, and substandard performance. They did so little in the hour that they were here. And what was done was substandard so I fired them. It was a three way conversation between Boss, the insurance company, and me. The insurance company was the one who told them I didn't want them in my house. My insurance company told them to come back and get the equipment. Also, i am African American and I think that this has something to do with it. If you are African American with no man in your house, you have a better chance of being abused by these people.

Major communication problems, variety of price quotes, time line quotes, and unprofessional interactions.