Founded 2004 • With Angi since August 2010
Service Provider Response[member name removed], We appreciate the feedback as we are always striving to be the very best at what we do. We take your concerns very seriously and will continue to work hard on improving our selections and communication skills. We appreciate your business and hope you enjoy our new spaces for many years to come. Thank you. - Kristen Meetze
Service Provider ResponseI am sorry that we will not be doing business together. Your interest in getting a quote is very important to us and I apologize if you feel you were treated differently. A standard size tiled shower, including plumbing rough-in and trim out, waterproofing system with a lifetime warranty, top of the line epoxy grout and silicone caulk, top of the line setting materials, all labor, warranties, insurance, tax and deliveries and a minimal tile allowance would run the budget in between 5K and 7K. We have a team of 6 designers and are very busy working with customers and quotes. Our intent is to meet with all of our customers and help them with all aspects of their jobs, including scopes and budgets. Again, I am sorry that we were not able to meet with you and we wish you much success on the remodeling of your bathroom. Thanks, Kristen Meetze Capital Kitchen & Bath
Service Provider ResponseI am so very sorry to read this review. It is always our intention to serve our customers and clients with the upmost respect and response in a timely fashion. And we deeply apologize for the oversight in following up with you. I found your file this morning and did find the revised drawings and quote that you spoke about. I also found extensive work that was completed in order to get you an accurate estimate. I am sorry that you never received this revised information from us. And it is our mistake in not following up with you to ensure that it was received. I am sure you feel that the relationship at this point has been too strained to work together from this point on, but if you change your mind I would be happy to deliver the revised work to you personally and offer you a 10% discount on your remodel. I appreciate the opportunity to respond to your complaint and I am sorry that we fell short on serving you with excellence. Kristen Meetze
Capital Kitchen & Bath is currently rated 4.2 overall out of 5.
Capital Kitchen & Bath is open:
Ask Capital Kitchen & Bath for details on free project estimates.
Yes, Capital Kitchen & Bath offers eco-friendly accreditations.
No, Capital Kitchen & Bath does not offer warranties.
Capital Kitchen & Bath offers the following services: Cabinets,Kitchen Cabinets & Equipment-Household,Cabinets
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