It was a big job. Then we hired them for monthly maintenance. They come every two weeks to mow the lawn and so on. On the big job they did a great job. They also replaced the concrete sidewalk in front of the house. It was probably on the expensive side but it was worth it. They were very responsive. They discussed everything in detail and did a great job. After the big job, the monthly maintenance job didn’t really interest them. They talked a good game but I fired them. They weren’t showing up on time. I asked them to do several things and it never got done. It was obvious that they were interested in the $10000 job but not the $150 monthly job. The quality of their work was good when they did it. The owner of the company was very professional and very knowledgeable. After the big job, I didn’t see him. I would not recommend them.
Description of Work: We hired Brookegreen to do complete refurbishment of the yard. They killed off all the grass and put down sod everywhere. They changed out a bunch of shrubbery.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$10,000
Peter L.
05/2014
5.0
landscaping
+ -1 more
We are very enthusiastic about them. They haven't started the work yet. The owner of the company came out to give the quote. He was obviously extremely knowledgeable. He had a lot of experience. He spent quite a bit of time. We are having some extensive work done. We are looking forward to work with him.
Description of Work: Brookegreen LLC gave me an estimate to redo the whole yard including some concrete work.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mitch R.
03/2013
4.0
landscaping, irrigation systems
+ 0 more
They are good. I'll probably use them again. They were very responsive. They were very professional and courteous.
Description of Work: I last used Brookegreen about 6 months ago to replace a sprinkler pipe.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$60
William W.
11/2012
5.0
landscaping
+ -1 more
They do a great job overall!
Description of Work: They completely re-landscaping our yard about five or six years ago. They really did a beautiful job, and they took about a year to get it done. They now provide weekly maintenance service. They plant for us every fall and spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joe F.
06/2012
1.0
hardscaping
+ -1 more
No call No Show
Description of Work: called and set up a time for a quote
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from Brookegreen LLC
You are certainly correct in this rating. I had written down your name, phone number and address on one of my legal pads and when it came time for the appointment, I was unable to locate the information. I tried to find your name in the phone book in my car and the one in my office and I assume it is unlisted because it was in neither. I was hoping you would call back so I could apologize and possibly re-schedule but I did not hear from you. Again, I am sorry and I certainly deserved the rating of F for not calling back and not showing up.
Shawn B.
02/2012
5.0
landscaping, hardscaping, lighting, irrigation systems
+ 2 more
Working with Brookegreen has been a completely satisfying experience, from the first yard walk-through to the last. Bobby (the owner) and Joe (the foreman) are focused on customer satisfaction! Dont like something, they will change it. New idea, they will incorporate it. Not sure what to do, they will give you an idea. To these two guys the jobs not done until you are a happy customer! You can see pictures of our project and others on their facebook page: http://www.facebook.com/pages/Brookegreen-LLC/209447509128121 Our landscape overhaul and revival project had gotten off to a rather bumpy and unsatisfactory start with a different company, so we were cautious when selecting our next vendor. It was important to us that we were able to develop strong communication and a sense of trust. We started the project with Bobby by doing a yard walkthrough and discussing some ideas we had, things we liked and things we didnt like. He spent over an hour with us in that first meeting, returning on a subsequent occasion to take exact measurements and photographs of the existing landscape. Our next step was to review the professional landscape design plans that Bobby had created for our project. Bobby brought multiple views/elevations of the landscape design, hardscape design/materials books, example plants, and a portfolio of past work which served as a good reference for our discussion. We couldnt quite visualize the scale of some of the hardscape, so Bobby took us to a previous job where he could demonstrate what it would look like. Regarding the project scope and pricing model Bobby was fair and understanding. He worked with us to make adjustments to the plan so that it would fit within our budget and we would get a finished product that we would be proud of. The project was estimated to take 3-4 weeks, but due to a very rainy September was extended to 7 weeks for completion. Joe and his crew really made things happen during the build phase, which has completely transformed our yard! They primarily worked a Monday - Thursday schedule putting in long hours to get the job done. With attention to detail at every step, more than once they made changes proactively to ensure the job result was top grade. These guys take a lot of pride in what they do. I often travel for work, so on more than one occasion Joe and I would meet to discuss and review progress on a Friday. He always made time for my feedback, questions, and ideas. If something was uncertain they were able keep me updated with SMS pictures and eMails directly from the job site. I always looked forward to coming home and seeing the great progress made that week. Having enjoyed both the experience, and project results, of working with Bobby and Joe we opened our new patio at jobs end with a celebratory cook-out for the entire crew! I would recommend Brookegreen to anyone who has landscaping needs!
Description of Work: We hired Brookegreen for a complete landscape overhaul and revival project, services for this included: Landscape Planning and Design Blueprints Landscape and Hardscape Materials Planning Existing tree, shrub, and hardscape (brick pavers) removal Sprinkler system relocation and zone re-alignment Created new plant beds Built a new patio including: Paver walkway and patio seating area Raised planter bed with sitting wall Columns and sitting walls Pergola Fireplace with outer hearth Wood box cabinet Built-in ceramic grill and cabinet One-piece colored concrete counter tops Electric, cable, and stereo installed Installed a complete range of landscape materials including: Plants, shrubs and groundcovers, sizes from 1 gallon to 15 gallons Trees from 6’ to 12’ in height Seasonal flower beds Patched damaged areas of grass with new Centipede Sod
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Service Categories
Landscaping,
Pavers and Hardscaping,
Lawn Irrigation,
Lighting,
Lawn and Yard Work,
Concrete Pouring and Repair
FAQ
Brookegreen LLC is currently rated 4.1 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Brookegreen LLC accepts the following forms of payment: American Express,Check,MasterCard,Visa