Servicing Georgia, North, & South Carolina including Augusta, Asheville, Greenville, Myrtle Beach, Wilmington and the surrounding areas.. Locally owned and operated franchise since 1984. Roto-Rooter is available 24 hours a day, 7 days a week for all of your plumbing and drain cleaning needs.
Business highlights
41 years of trusted experience
Emergency Services Offered
Services we offer
Residential and commercial plumbing and drain cleaning including sewers, faucets, sinks, toilets, showers, tubs, waterlines, pipework, water heaters, septic tanks & video camera line inspection.
Willie was awesome and a pleasure to deal with. He was knowledgeable and very friendly. Highly recommend him!
Description of Work: Valve replacement under bathroom sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$254
Response from Roto-Rooter Plumbing & Drain Service
Thank you for choosing Roto-Rooter for your plumbing needs! We appreciate you taking the time to share your experience and allowing us the opportunity to earn your business. I will definitely share this review with Willie and the rest of the team in our weekly meeting. Dustin L.
Heidi D.
09/2017
5.0
plumbing
 + -1 more
they were prompt and professional. Everything was rootered out in about 10 minutes. I wish their service call wasn't $200 because I like using them, but they are expensive
Description of Work: Unblock a main drain
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Roto-Rooter Plumbing & Drain Service
Great to hear we were able to get your main drain cleaned out. Thank you for taking the time to share your experience with other Angie's List members. We appreciate the opportunity to earn our business. Dustin L.
Nedra D.
09/2017
5.0
plumbing
 + -1 more
Willie came out right as it was getting dark. With only the flashlight on his phone, he dug up my yard, found the problem, and had it fixed in a reasonable amount of time. He was very personable and very knowledgeable of his job
Description of Work: My front yard was flooding and I didn't know whether it was a leak or a pipe burst
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
Way to go Willie! Thank you for taking the time to write a review. I am glad we were able to locate that water leak and get it fixed for you. It can be scary when you get those high water bills and have no idea why, or from where. We appreciate you choosing Roto-Rooter and allowing us the opportunity to earn your business. Dustin L.
Deborah K.
09/2017
5.0
plumbing, drain cleaning
 + 0 more
Tyler spent 2 hours in a rainstorm working on fixing my plumbing problem. That's dedication!! Would recommend him to anyone. Very personable and professional.
Description of Work: Main line needed cleaning out.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
Thank you for the kind words! We appreciate you taking the time to write a review about your service experience. I am glad Tyler was able to get that main line cleaned out. We are the original drain cleaners, and have every tool available to get your drains flowing again. Your business is truly appreciated. Dustin L.
Beau G.
09/2017
5.0
plumbing, drain cleaning
 + 0 more
Alvin came out twice within a week, and in both cases he was very responsive, pleasant, and very professional. I would not hesitate calling them again.
Description of Work: Had a commode cleaned and the main pipes cleaned out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$256.9
Response from Roto-Rooter Plumbing & Drain Service
Thank you for choosing Roto-Rooter for plumbing service at your home. I am glad Alvin was able to resolve that problem to your complete satisfaction. We truly appreciate your business. Dustin L.
kathy C.
09/2017
5.0
plumbing, septic tank
 + 0 more
Dan was great! After finding it was not a clog, he found septic tank was full and needed pumping. Even though it was a Sunday afternoon, he drove more than 1 hour to get a truck and pumped the tank so we were able to use water, toilets and showers. Thanks Dan
Description of Work: toilet and shower backing up. Dan found septic tank to be full and went and got a truck to pump it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Roto-Rooter Plumbing & Drain Service
Great job Dan! We appreciate you taking the time to write a review. Dan is an outstanding technician and really goes above and beyond the call [Member Information Removed] duty. I am glad you got to experience this firsthand. Thank you for choosing Roto-Rooter and allowing us the opportunity to earn your business. Dustin L.
Mark P.
09/2017
5.0
plumbing, drain cleaning
 + 0 more
Willie did a great job ! ...... from the time he rang the bell to the end of the job he was professional and pleasantly very personable ! ..... he was able to diagnose the problem quickly and assured us it would not take very long to remedy , and he was right ...... he also provided us some useful advice for other household items for which we are thankful ..... Willie came out late on a Friday night and left as pleasant as when he arrived , remarkable to find these days ..... thanks Willie !
Description of Work: drain lines from two toilets , shower and bath were clogged ..... main drain line under house in crawl space needed to be cleared
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$269
Response from Roto-Rooter Plumbing & Drain Service
Great to hear Willie took care of that problem for you! I am glad we got your drains back in working order. We appreciate you taking the time to write a review and allowing us the opportunity to earn your business. Dustin L.
Barbie R.
08/2017
5.0
plumbing
 + -1 more
Chris was very professional, punctual and respectful. We use Roto Rooter for all our plumbing needs.
Description of Work: Estimate on shower removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
Thank you for choosing Roto-Rooter for your plumbing service! We appreciate you taking the time to share your experience and allowing us the opportunity to earn your business. Chris is a great asset to our team and I will be sure to share this review with him this week. Dustin L.
Betty W.
08/2017
5.0
plumbing
 + -1 more
Great! They were able to come out the same day that I called and fixed the problem.
Description of Work: Faucet would not turn off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
I'm so glad we were able to get there the same day and get that faucet fixed! Thank you for taking the time to write a review, we appreciate it. If you need our help in the future don't hesitate to give us a call. Dustin L.
Katie F.
08/2017
5.0
plumbing
 + -1 more
Tyler my Asheville based rotorooter tech came out and cleared all the pipes in this old house. Very professional and easy to work with!!
Description of Work: General pipe cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Roto-Rooter Plumbing & Drain Service
And away go troubles down the drain! Thank you for sharing your experience with other Angie's List members. It is great to hear Tyler was able to resolve that plumb problem to your complete satisfaction. We hope you don't have another plumbing problem, but if you do don't hesitate to give us a call. We truly appreciate your business.
Holly W.
08/2017
5.0
plumbing, drain cleaning
 + 0 more
They responded the same day and cleared the initial problem and found that pipe was being partially obstructed so came out the next day with a camera to assess and correct the problem. After jetting the line everything was completely clear.
Description of Work: My main drain backed up for the 2nd time in about a year. I needed them to clear the clog so I could use water in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Roto-Rooter Plumbing & Drain Service
Thank you for taking the time to write a review. It is great to hear we were able to resolve that drain problem for you. We have every tool available to get you home back in working order. We appreciate you choosing Roto-Rooter and allowing us the opportunity to earn your business. Dustin L.
Barbara L.
08/2017
5.0
plumbing, sewer cleaning, drain cleaning
 + 1 more
Very well. Alvin was prompt courteous, kept me informed.
Description of Work: sewer pipe cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$372.33
Response from Roto-Rooter Plumbing & Drain Service
Great to hear we were able to get that line cleaned for you. Alvin does a great job for us and we are happy to have him. Thank you for taking the time to share your experience with other Angie's List members. We appreciate you choosing Roto-Rooter and allowing us the opportunity to earn your business. Dustin L.
Barbara R.
08/2017
5.0
plumbing
 + -1 more
The service and professionalism was excellent. .
Description of Work: Sewer line unstopped. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Response from Roto-Rooter Plumbing & Drain Service
And away go troubles down the drain! I'm glad we were able to get your line cleaned out and get everything back in working order. Thank you for choosing Roto-Rooter and allowing us the opportunity to earn your business. Dustin L.
Martha L.
08/2017
5.0
plumbing, water heater repair
 + 0 more
James & his helper arrived promptly. Very polite, curteous and knowledgeable. James assessed the problem, explained the "fix", answered my questions, performed the work and cleaned up afterwards. I was very happy with his work and will call again if I ever need any plumbing done.
Description of Work: Dripping water shut off valve & water heater that was wet underneath.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$307.36
Response from Roto-Rooter Plumbing & Drain Service
Thank you for the kind words and for choosing Roto-Rooter for your plumbing and drain needs. I will be sure to share this review in our weekly meetings, James will be so excited!
Martha L.
08/2017
5.0
plumbing, water heater repair
 + 0 more
James and his helper arrived promptly. He explained what the problem was, and replaced the water turn off valve which not only eliminated the dripping, but it corrected the problem the water heater was having. It took about an hour, and whatever cleanup there was was taken care of in that time also. Professional, courteous, pleasant, and knows his stuff.
Description of Work: To check the water heater to make sure it was ok and to stop a slight dripping from the water turn off valve.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$307.36
Response from Roto-Rooter Plumbing & Drain Service
Thank you for your loyalty to Roto-Rooter. We appreciate you making us your go-to plumber.
Martha L.
08/2017
5.0
plumbing, water heater repair, drain pipe
 + 1 more
great! This job took James and his helper 4 man hours to repair. They were punctual, professional, knowledgeable, courteous, and explained exactly what they did. This cost $998.33. I called them back 2 days later, because I noticed that my water heater was wet underneath. This resulted in the replacement of the shut off valve on the pipe they previously repaired, which I was happy about, because the new valve is much easier to operate than the old one. This was an additional $307.36. An expensive few days, but this has resulted in great peace of mind for me, knowing that this is now taken care of. It could've been catastrophic if it had gone on any longer. Oh, and they totally cleaned up the area after they finished .
Description of Work: The water pipe that delivers city water to my home cracked, resulting in an extensive leak.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
Great to hear we were able to give you peace of mind with regards to your water leak. James is a wonderful asset to our company and really does a great job for us. Thank you for taking the time to share your experience with other Angie's List members. We truly appreciate your business. Dustin L.
Mark P.
08/2017
4.0
plumbing, drain cleaning
 + 0 more
Very fast and good. Chris A. Good tech.
Description of Work: Sink drain
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$190
Response from Roto-Rooter Plumbing & Drain Service
Thank you for taking the time to share your experience with other Angie's List members. I am glad Chris was able to resolve that plumbing problem to your satisfaction. If you need our help in the future don't hesitate to give us a call. Dustin L.
Vickie C.
08/2017
5.0
plumbing, septic tank, drain cleaning
 + 1 more
Travis was very professional and informative. He is an asset to your company.
Description of Work: Travis came in on Monday, August 7th to unclog a pipe. Roto Rooter had already been out on Friday, August 4th in regards to emptying my septic tank. I was hoping that would have solved the problem. No such luck....
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
Response from Roto-Rooter Plumbing & Drain Service
Thanks for taking the time to write a review. Great to hear we were able to resolve your problem! I will be sure to share this review at our team meetings, Travis will be so excited! We truly appreciate your business.
Lucy R.
08/2017
5.0
plumbing, water heater repair, drain cleaning
 + 1 more
Russ P. came in around 5 pm. He could not find the drain outside. The drain was covered by debris in a clump of pompas grass. After finding the mess with a flashlight he cleaned out everything and reconnected the capped off condo drain into the main COA drain, I was extremely please with the intregrity, work ethic, communication, and perservearance. I would definitely hire Russ P to complete any job for me. Russ P also installed a hot water heater which he found had water in the pan and could go at any time.
Description of Work: The common drain line on which 3 condos fed leading from HVAC systems was clogged up. This made the lowest condo - mine - to have an overflow of water that came from the laundry room into the kitchen. The HVAC system was capped off per request to stop water from flowing into my condo. A plumber was necessary to correct the problem.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
Thank you so much for taking the time to share your experience! I am glad Russ was able to resolve that plumbing problem to your complete satisfaction. We appreciate the opportunity to earn your business.
william C.
08/2017
5.0
plumbing
 + -1 more
It was not an easy job, but they continued until it was correctly repaired.
Description of Work: Repair a leaking pipe to a neighborhood water system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Roto-Rooter Plumbing & Drain Service
Thanks for the kind words! I am glad we were able to resolve that plumbing issue for you. If you need our help in the future don't hesitate to give us a call. Your business is truly appreciated.
Sarah M.
08/2017
5.0
plumbing
 + -1 more
Still no resolution as to the source of the problem, but very helpful.
Description of Work: Dean was very professional and went out of his way to help resolve a water leak.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Roto-Rooter Plumbing & Drain Service
Thank you so much for taking the time to write a review! I am so sorry we haven't been able to determine the cause of that leak. It is great to hear that Dean gave it his all, and you were satisfied with his service. We certainly appreciate the opportunity to earn your business.
Bill P.
07/2017
5.0
plumbing, drain cleaning
 + 0 more
The technician was very good. He assessed the situation, explained the problem and replaced the part that was responsible for the malfunction. I would definately call agin and I would definately request the same tech.
Description of Work: Problem with a toilet. The tank would not fill as it should after each flush.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Roto-Rooter Plumbing & Drain Service
Great to hear! Thank you for taking the time to share your experience. I'll be sure to let Russ know you were completely satisfied with the service he performed at your house. Our plumbers love getting positive feedback! We appreciate you allowing us the opportunity to earn your business.
Jeffrey A.
07/2017
5.0
plumbing
 + -1 more
The work was done in an excellent fashion! Drew explained what work needed to be done, provided me with options as the work was proceeding and kept me posted throughout the job. The work was well done and I am very pleased.
Description of Work: Garbage Disposal needed replacement; shower was leaking and not working correctly; toilet was leaking and needed replacement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,750
Response from Roto-Rooter Plumbing & Drain Service
Thanks for the kind words and taking the time to write a review! I am glad Drew was able to resolve those issues to your complete satisfaction. Your business is truly appreciated.
Bill P.
07/2017
5.0
sewer cleaning, drain cleaning
 + 0 more
Excellent! Tech arrived, assessed the situation, fixed us up and got our lives back to normal again. Our issue was roots clogging our pipes, he ran the auger through a few times, verified the clog was clear, closed up, cleaned up, and hit the road. He set us up with optional annual inspections & gave us pointers on how to prevent future issues.
Description of Work: Main sewer lines from the house to the street were clogged. REALLY clogged.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
Response from Roto-Rooter Plumbing & Drain Service
And away go troubles down the drain! Thank you for taking the time to provide feedback. I am glad we were able to resolve that plumbing problem to your complete satisfaction. We appreciate the opportunity to earn your business.
ANN W.
07/2017
5.0
plumbing, sewer cleaning
 + 0 more
Prompt response. Job done quickly and efficiently. Service person we dealt with was informative and professional.
Description of Work: Locate septic tank and install new sewer line.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
Thanks for the kind words and the opportunity to earn your business! It's great to hear you were completely satisfied with your service. We appreciate you taking the time to share your experience with other Angie's List members.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Septic Systems,
Water Heaters,
Drain Pipe Installation,
Appliance Repair
FAQ
Roto-Rooter Plumbing & Drain Service is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Roto-Rooter Plumbing & Drain Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Drain Service offers free project estimates.
Yes, Roto-Rooter Plumbing & Drain Service offers eco-friendly accreditations.
Yes, Roto-Rooter Plumbing & Drain Service offers a 5% senior discount.
Yes, Roto-Rooter Plumbing & Drain Service offers emergency services.
Yes, Roto-Rooter Plumbing & Drain Service offers warranties.
Roto-Rooter Plumbing & Drain Service offers the following services: Residential and commercial plumbing and drain cleaning including sewers, faucets, sinks, toilets, showers, tubs, waterlines, pipework, water heaters, septic tanks & video camera line inspection.