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Rands Masonry and Son

Concrete Driveways & Floors Installation, Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install,

About us

With over 30 years of experience, Rands Masonry and Son is the industry leader for all of your masonry needs. We specialize in Brick, Block, Stone, Concrete and all your custom masonry work. Our team is fully dedicated to making you happy. All of our estimates are always free. If you aren't happy when the job is complete then neither are we. We have been in this business for 30 years in upstate NY and recently relocated to Conway South Carolina. Check out our Facebook page at Rands Masonry and Son and look at our work. We look forward to hearing from you

Business highlights

33 years of experience

Amenities

Free Estimates

Yes

Reviews
4.17 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
14%
2
0%
1
14%
Showing 1-7 of 7 reviews
Susan M.
May 2024
1.0
$3,200
I am so disappointed with the integrity and quality of workmanship of this company. They poured a concrete pad 3 months ago, that has so many cracks in it, I can play hopscotch. The cracks are the length of the 10 x 20 pad and in two places the width, not to mention the small cracks that continue to appear and adjoin those major cracks. DO NOT USE THIS company. They do not honor their craft. They just take the money and run.

Kim L.
May 2020
3.0
$2,400
Rand and Son showed up promptly and I was thrilled to finally have the addition to my driveway completed. I had an unfortunate experience with my previous worker. He had dug out the area but would not complete the job. Rand and Son, father and son, came out and set to work. My dog made an escape from the house and ran through the concrete and I was absolutely horrified. After some chaos, the situation was under control and I apologized profusely. The dad was quite agitated at first but then said it was okay and they were able to take care of the holes my dog left in the wet cement. A couple days later I noticed some issues with the finished driveway and sent a text with some pictures that the edges were crumbly. I was not expecting such an unprofessional response. They said that it was the fault of my dog (which perhaps it was) but went on to say that they did me a favor, got the job done for 1/2 the price they would charge anyone else. The charged me $2,400. This was not a favor, this was a paid job. Quite a large amount of money. They didn't have to prep the area, it was already done. In addition to the crumbly edges, the concrete does not line up to the original driveway, there is a lip. Also the texture of the finished concrete is not smooth like my original driveway. I've asked them for a receipt THREE TIMES, and they will not provide it. I am not an unreasonable person and appreciated them coming out so promptly to take care my problem. And I could live with the imperfections of the driveway. I take responsibility for my dog. However, it was the attitude and unprofessional behavior displayed when I voiced my concerns that drove this review. I still do not have a receipt.
Response from Rands Masonry and Son
"We do apologize for the situation at hand. Your responses weren’t exactly professional either. Yes, I could’ve handled it better but when someone tells me an issue they have and I give them the reason for it ( your dog running through the fresh concrete). The dog running through the concrete diverted my time into an area that was already once complete, allowing the edges to get harder and not being able to smooth them out efficiently. We told you on site that any imperfections in the finish now is due to the dog running through it and taking away from other areas.. you agreed with this and couldn’t apologize enough. So again we apologize for your experience. As for the “favor” I put you ahead of 40 other customers who have been waiting patiently to have their work done. I felt bad because you’ve had a whole in your yard for 3 months. The price was extremely cheap for the size driveway installed. Regular doses of it being dug out and formed 90% we still had to grade, form, pour and finish. Your response to this was it doesn’t seem that hard to lay down concrete and just flatten it. That is a disrespectful remark to me and my company. So before other future customers read the review above, please understand the full story of it. Have a great day [Member Name Removed]!"

Shirley C.
Apr 2020
5.0
Yes, I recommend this pro
I can not say enough about Rand’s! They came out for estimate when they said. They did not require any money until project was completed. They were punctual, reasonably priced, professional and did an outstanding job!!! Beautiful work! We would definitely highly recommend Rand’s for any masonry work to our friends and family!!

Frederick W.
Apr 2019
5.0
Yes, I recommend this pro
$2,600
OUTSTANDING overall service. Driveway poured thicker than normal, to exact specs/dimensions. Best communications I've seen in a LONG time. Showed for work ON TIME, as promised; never late. Recommend Rand's to my friends or anyone who wants PROFESSIONAL service, on-time, at a REASONABLE price.

Debbie F.
Feb 2019
5.0
Yes, I recommend this pro
They are great in price and great service, everything was just wonderful and fast.

Diane D.
Feb 2019
5.0
Yes, I recommend this pro
It was awesome. I was really satisfied with what they did, it's better than my original chimney. He was very neat and it was done on time.

Emily L.
Feb 2019
5.0
Yes, I recommend this pro
$2,500
Sharp, precise and beautiful stone work that added class, character and value to my home. It was more affordable, especially considering the free estimate when compared to other businesses. Randy and Ryan were very respectful and courteous, they made sure their work did not conflict with my daily routine at home. I HIGHLY RECOMMEND Rand's Masonry and Son ?

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Rands Masonry and Son is currently rated 4.1 overall out of 5.

Yes, Rands Masonry and Son offers free project estimates.

No, Rands Masonry and Son does not offer eco-friendly accreditations.

No, Rands Masonry and Son does not offer a senior discount.

No, Rands Masonry and Son does not offer emergency services.

No, Rands Masonry and Son does not offer warranties.