Jordan River Moving & Storage

dishonest!!! Feel swindled!! Used and screwed! $2542.59 over stated cost in writing! The owner came to my house to estimate the cost of my move based on pounds. At that time he told me he was not sure what the cost would be but probably $5000. The estimate stated Transportation Charges $4,607.75 Packing Services $81.00 Fuel Surcharge $460.78 Total Services $5,149.53. Since that day we paid $2302.59 deposit. Then when the came to get the boxes there was added, step fee, elevator fee, long haul fees, parking fees... so I paid another $4900.53. Only to have them ransom my things today for another $489. We have now paid a total $7692.12!!! That is $2542.59 over what our original bid in writing stated. At every turn you are off to another employee that tells you there is a new total and it's gone up from what the last person told you. They obviously know that they hold all the cards you have to vacate your property a certain time when they show up you're gonna pay them whateve

On time, were able to complete move within estimated time, even quicker. No damage and good communication!

Made the process clear and easy. No real issues. Delivery of sofas messed up a banister, but they sent a repair company.

Na

friendly fast response

The gentlemen were prompt and efficient. They took very good care of my furniture and appliances.

Great work

Moved from SC to NC. Cannot recommend Jordan River. Day of packing forgot stickers, had to drive back to Columbia from Hilton Head. The second day showed up 1.5 hours after the designated time. 4 people very slow. The contract stated delivery on the 4th day. The day before moving they stated they made an error and had to deliver a day early... we would not even be there. After irate phone calls matter resolved. Due to another error, only 2 folk arrived to offload truck, 3,000 sq ft home to 3 different rooms in the storage facility. We signed off the inventory list quickly due to 7 hours of offloading I furniture. . Driver stated no issues as the truck was loaded and unloaded without stopping. After careful examination, the inventory sheet stated our mattresses were ripped, soiled, stained... totally incorrect, in fact, all mattresses were 6 years old and 2 only slept on a few times (guest rooms.). Also stated master bedroom furniture worn, scratched, etc... 6 years old and distressed markings is the style and not damaged. . A few other items were also marked as such. . Thinking that checklist absolves them from any issues, and it was an embarrassment to us as we care for our furniture; took pics of the mattress and sent to them to show new condition. Asked to have clothing stored in one facility in front, initially started that way but did not end up like that, we had to rearrange one storage room. Also, boxes were not marked except for the bedroom, kitchen, and our clothes, shoes, and some random boxes were thrown into one box. On another Previous long-distance move, boxes were carefully marked as to content and location. The positive in this entire experience was our contact person who always was prompt and friendly in answering our questions. Due to these issues cannot give this company an endorsement.

Excellent customer service by the team. Very friendly, overcame some big furniture!

From the first contact till the end of the actual move, I received friendly but professional service. They followed up prior to the move to be sure all was on schedule and arrived exactly on time the day of the move. They wrapped my furniture, were very careful and patient with me to place and replace furniture so I was satisfied before they left. Never a complaint and always happy to accommodate. Iâ ve moved several times and this company and employees were customer service first! Great job and very reasonable with no surprises on cost. I highly recommend them and already have. Thank you Jordan River!

Good crew! All as detailed. Most helpful. Quick turn around!

Very professional and friendly. The gentlemen that came to help me move were wonderful. The way they wrapped all the furniture to make sure everything moved without damage was impressive to watch. For my situation, they moved all of my stuff into a storage unit. When my house is ready, this is who I will call to move from the storage unit into my new home.

Be sure to check complete charges . They don't include labor charges in estimate and taking goods off truck is an additional charge when putting in warehouse

Our movers were very friendly, courteous and mindful of our home. They were meticulous and worked non-stop to get the job done. Very professional, I highly recommend this company.

This is a top notch moving company. I have moved several times and Jordan River has been the best by far. Their estimate came in lower then their competitors by a large amount. I actually had a competitor argue with me that this was a mistake on my behalf and I would regret it. They showed up ready to work. They wrapped all, I mean all of my belongings and handled them with general care. Deliver was as excellent as pick was. They handled my items with care, they were personable, and again generally cared about our stuff. I would recommend Jordan River over 2 Men and a Truck, My Two Sons moving for sure.

Prompt, took care with furnishings and worked hard till job was complete d

Exceptional crew. They were careful with my belongings and worked at a quick pace. Everything was delivered unharmed and placed where I wanted it. I would highly recommend Jordan River Moving &Storage. It was worth every dollar.

Great job very professional!Just a bit pricey.

I would recommend this company to anyone who needs assistance with the move of their belongings. The team was very professional and took outstanding care in the move and set up of the furniture. Best value for the money!

Crew was great. It was a very humid, hot day with intermittent rain, but they completed the move, all in one day.

Excellent service and communication from representatives of this company. They answered my questions and gave advice on packing. The packers arrived on time and packed all items carefully for a cross country move. Delivery was also when promised. No surprises with this moving company, I highly recommend Jordan River Moving & Storage and would definitely use them again!

Tyree, Kyle, and Solomon were professional, respectful, and pleasurable to work with. To me, moving is a pain, these men made it more bearable

Very professional and works with any schedule. Customer service is excellent.

They did an ok. job.