F's all the way down the line. ?He spent 4 hours and accomplished nothing. ?He had no clue to what he was doing. ? He did not do anything he was supposed to do. ?Nothing! I did not like nothing about the service. ?There was nothing I liked. ?The technician was totally incompetent. ?He spent 4 hours sitting at the computer fiddling with files, screwed up my I-tunes, screwed up other apps, and accomplished nothing he was supposed to do. ?I would never use them again.
Description of Work: They do computer care and help clean up and all that. He was supposed to clean up the computer, replace a lost app, clean up the computer to make it work faster and make sure there was no malware on it.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$325
Ben D.
07/2016
5.0
computer repair
+ -1 more
They came out to our business and after nearly a half hour, they gave us a fair quote and removed tons of infections from our computers and re-networked our printer connections to some devices. They were easy to talk to and understand. Arrived early and stayed late. When finished, I was asked to talk to the manager on the phone to confirm that I was completely satisfied before they left. That's impeccable customer service!
Description of Work: We had a popup on the screen of one computer that said we were infected, and we knew our other computers needed attention.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathie K.
09/2013
1.0
computer repair
+ -1 more
AWFUL Experience. I was not Happy. Ended up going to another computer repair place they did a free diagnóstic told us the 1 computer was very old and not worth putting any more money into it actually after the 400 neither was the other one. But that is not the of this. I posted a review of.my experience on another site. I guess once Miles saw it he panicked. He sent my boyfriend a text asking how he could make this right and needed me to tale the review down. I respondedthat I felt ripped off and felt he should give us a refund. Miles responded via text was to curse me call me "White Trash" and claim "I knew you would try something like this. I am insulted I did not ask for a refund until he contácted I should have worried when he insistes on Cash as form of payment. I have since d have founs im not the only person they have done this to. STAY AWA
Description of Work: Claimed to fix 2 computers. Paid them $400+ and the one computer never did work and we could not see any difference in the other one
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$400
David AND MARIA M.
08/2008
1.0
computer repair
+ -1 more
We called to have someone come out. The owner was going to come at 1:00. He then called and was busy and said he would send someone in a couple hours. A girl came out and spent four and half hours here at $90 per hour. We found out later that all she did was download Quickbooks and an antiviral program, which we already had. There were several things we asked her to do that were not done. She basically just sat there while all these things were downloading, and did not even work on our laptop when we asked her to. The service took so long because she did not use the disks that we provided her with to download things. When we contacted the owner about the situation, he was not very customer friendly. He promised to come out twice to fix the things he was supposed to fix. He never ended up coming out. My husband then canceled the check because nothing was resolved. The owner called about this, and my husband tried to negotiate the price with him. The owner then used very profane language and ended up hanging up on him. We will never use them again.
Description of Work: I called them to come out and help set up our new computer.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from A GEEK TO GO
Member received 5.5 hours of labor on a desktop and a laptop, then put a STOP PAYMENT on the check for a mere $30. What a deal he got! Why are you crying foul? How was I supposed to come over? I told you I had 2 broken wrists and was casted up to my elbows. When I tried to send the tech back over, your wife REFUSED to let her come over to resolve any issues as a courtesy. So, we billed you $405 for 2 computers, you canceled a check written to us for $360, AND I had to pay my tech for 4 hours at $25/hr. Karma is real, and I hope no one has to deal with your philandering with your drywall business down in Kiawah.
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Service Categories
Computer Repair
FAQ
A GEEK TO GO is currently rated 2 overall out of 5.
No, A GEEK TO GO does not offer free project estimates.
No, A GEEK TO GO does not offer eco-friendly accreditations.
No, A GEEK TO GO does not offer a senior discount.
No, A GEEK TO GO does not offer emergency services.
No, A GEEK TO GO does not offer warranties.
A GEEK TO GO offers the following services: COMPUTER REPAIR/SERVICES.