Barry's Automotive

They didn't replace the oil cap. The vehicle was driven home, at which time I discovered oil leaking from the engine compartment. I lifted the hood to find oil everywhere you could imagine. I had the car towed back (30 min drive), the said they would clean it and do another oil change. When the car came back the oil may have been changed (no way to know for sure) but nothing was cleaned. I drove the car back a third time and they "cleaned it" again but there wasn't much of a difference. The damage had been done. Now when the car is running (especially now that it is summer) you can smell the oil burning. The serpentine belt is squeaking all of a sudden (cause it's covered in oil stains) and they wouldn't replace it. Not good. I'm sure this has nothing to do with Barry's service in general, just the idiot that worked on my car, but he/she should be fired and the owner should reconsider his management. What was supposed to be a free oil change since I bought this car from them 6 months ago turned into a mess in the engine compartment, a need for a new serpentine belt, and a ****** off customer. Plus, this is my wife's car so that makes it even better. Very disappointed.

Over the last 10 years, I have purchased all of my vehicles from Barry Motors in Newport. When I bought my first car, they gave me my first oil change for free. That initial experience was enough to sell me to bring all of my cars for service work there. To add to my positive experiences with Barry’s Auto, I recently was rear ended in a traffic accident. The staff at Barry's Collision Center were courteous, knowledgeable and professional. Additionally, when my car was completed, it looked as good as the day I purchased it from them. I cannot say enough about the Barry Experience.

My husband and I finally decided it was time to trade in our sedan for a crossover. We have a seven month old and needed more space. This is the third car we've purchased over our lives and the salespeople at Barry's were absolutely INCREDIBLE! I am super picky about what I like and no one ever got frustrated with me and my million questions. The people at Barry's let us bring each car home overnight and even got someone in service to help me install the car seat into each vehicle. We ended up with a 2011 Nissan Murano (after trying out about 3 cars). We are absolutely in LOVE with this car and there is way more room for all the baby gear. I would absolutely recommend Barry's to a friend (and have already). We will definitely be coming back here for the next car, I was treated with such care and attention, and as a woman, never felt like I was being taken advantage of or spoken down to. You can tell this place has been in business for a long time and has a certain way of doing things. Very pleased with my experience!

I was in Newport and having some issues with my brakes so I looked online. I found Barrys online and I drove in. I spoke with Brian who was incredibly helpful and had me diagnosed and fixed within an hour!!! I would recommend Barrys service center to anyone looking for great service!

Good Service