Four Seasons Dry Cleaners
About us
Pittsburgh's Most Respected & Trusted Dry Cleaning Delivery Service. Twice a week service to most Pittsburgh areas. To Start "FREE" delivery service or to see delivery areas visit us online at fsdrycleaners.com. On-site Tailoring by "Alfredo" with available fitting room at our Squirrel Hill location. Same Day Alterations available. We Feature Couture Hand Cleaning for all fine garments. Master certified dry cleaner in stain removal. Eco-Friendly Cleaning and FREE hanger caddy provided for hanger recycling. "Go-Green" laundry/valet bags available for reducing plastic. Wedding Gown Restoration, Cleaning & Preservation Specialists for over 26 years. All gowns are carefully inspected, pre-treated, cleaned and hand packaged in our "golden keepsake" acid free wedding gown boxing. Other Services include: Leather, Suede, Fur cleaning, Repair & temperature controlled Fur Cold Storage. Try our Execu-Shirt Laundry for a great looking shirt. Earn airline miles or cash back for dollars spent with us through our partner Thanksagain.com Student Discount with ID. Look for us in the Clipper, Enjoy and the Squirrel Hill Magazine. Coupons available on our website.
Business highlights
42 years of experience
Services we offer
Classic Couture hand cleaning & restoration, Cleaning & Preservation Specialists for over 26 years., Comforters, Dry cleaning, Households, Leather, Suede & Fur cleaning, Table linens, repair & moisture controlled fur cold storage. Expert On-Site Tailoring by "Alfredo" with fitting room. Same day Alterations available. Wedding Gown Restoration
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.524 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 21% | ||
| 4% | ||
| 0% | ||
| 4% |
Showing 1-24 of 24 reviews
Holly S.
May 2015
unknown
Alan S.
Apr 2015
unknown
Ronald D.
Mar 2015
They do an excellent job with St. John Knitts. They do amazing work. My wife is very happy with their work. We have used them for 3 years now.
Nancy D.
Jun 2014
I've had them lose my clothes for days at a time TWICE and hem an expensive pair of pants 4and quot; too short. Avoid at all costs. They take no responsibility or offer anything but and quot;everybody makes mistakes.and quot;
Bernard M.
Jan 2014
On two separate occasions I had shirts laundered there and each time, one of the shirts that I had worn while wearing cologne came back smelling of the cologne. This makes me question how thoroughly the shirts were laundered. I get my shirts folded as I travel extensively for business; their folding is just OK -- fewer wrinkles than Lord Duncan, but still more than my former cleaners in Florida. The prices here are no bargain and the counter staff was rude once to my wife, informing her that we must tell them every time when dropping off shirts how I want them (folded, light starch) and that it can't be pre-set in their computer system. I am astounded at the seeming lack of a good, reliable (i.e., the work is done right all the time, every time) dry cleaner in Pittsburgh's East End -- there seem the be a lot of professionals in these neighborhoods who are in business dress more often than not.
Response from Four Seasons Dry Cleaners
"(removed member name), Thank you for your input, but let me better expailn the process within the industry for shirt washing. First, we at Four Seasons use the most up to date controlled washing system for laundering shirts, something not all other cleaners use. All shirts are inspected, unbuttoned, washed and pressed on specific shirt equipment within the industry. However, the detergents we use while being eco-friendly and very effective will never remove cologne or embedded ring around the collar from the shirts. The same holds true for blood and ink stains. These must be brought to our attention to be per-treated and worked on separately, as an additional time and cost is involved. Even then there is no guarantee that it all may be removed. As to your shirt preferences, we do have this information in the computer under your account. The staff will sometimes ask or like to be informed because customers forget to tell us of a change from one time to another which can vary based upon traveling or space limitations. We have people that change routinely their preferences even though you may not. I'm sorry if we offended you in any way, it surely was not intended. I would be happy to redo (per-treatment & cleaning) at no charge to you some of the shirts you were unhappy with. Please feel free to notify me personally at [email protected] to assist you with this. We always strive to provide a quality product with professional service and I apologize for any mis-communication on our part. Please let me know what I can do to try and make this right for you. Larry savitz, owner"
Katherine G.
Jan 2014
I'd rate the dry cleaning a "B" for punctuality. This particular rating, though involves their tailoring. I brought in 6 pairs of pants to be hemmed; the gentleman who took the measurements was very quick and professional.However, although the sign in the window says "one-day hemming", it took a full week to get my pants back. No big deal for me; just wanted y'all to know.
Paul S.
Jun 2013
Very professional and competent. Stuff always arrives on time and well-finished. They offer coupons as well (which would take away the sting of somewhat-expensive rates if I remembered to use them).
Response from Four Seasons Dry Cleaners
"Thanks (deleted member name) for taking the time to write a review. Did you also know that you can sign-up with our affiliate Thanksagain.com and receive Flyer miles, cash back or other offers? Just go to Thanksagain.com. Thanks! Larry"
Abigail T.
May 2013
One of the blazers and the pants were done well. However, one arm of the suit jacket came out looking pretty bad on the inside hem. I was pretty disappointed, since it was both an expensive suit and I ended up paying more than expected for the alteration. I am decent at hemming my own pants, and feel that I could have done just as good a job on this jacket as the person I paid $24 to do it.
Response from Four Seasons Dry Cleaners
"(member name removed), I'm sorry to hear about your first experience not being up to your expectations. Our tailor is considered to be one of the best within the city and I know personally that he is capable of doing amazing work. I also know that he is very in-line on his pricing as compared to other commercial tailors. Please accept my apologies for any misunderstandings or oversights. I have gone and applied a $10 in-store credit to your account in hopes that you will try us again in the future. Larry Savitz, owner"
Elaine P.
Oct 2012
They quoted a price and a date when the jacket would be cleaned and both were accurate.
Response from Four Seasons Dry Cleaners
"Member, Thank you for taking the time to write about your experience. It's nice to hear a compliment, something most people don't take the time to do. If at anytime something is not to your satisfaction, please feel free to let my store manager Sue know. We really do try to provide above average service and quality however we are limited at times to what we have to work with. Please feel free to spread the word! By the way, we offer discounts through our e-newsletter and affiliate with Thanksagain.com to provide you with airline miles or a cash back option for dollars spent with us. Visit our website, fsdrycleaners.com/ rewards to sign-up. Please keep in mind they are separate sign-ups as the email is through us and the other through Thanksagain.com Regards, Larry Savitz, owner"
Connie C.
Mar 2012
Four Seasons did an incredible job on a white wool coat which was heavily stained. It looks like new again! They are very expensive but if they can save a good coat they are worth the extra high cost.
Response from Four Seasons Dry Cleaners
"Member, Thank you for the kind words and I'm glad you were pleased with our services. We use higher grade more expensive products that help us acheive better results. We also try to compensate our long time loyal staff better than most so that we put out a better more consistent product. We are constantly updating our equipment and are ready to stand behind our customers for any issues. Unfortunately, this all costs more but we feel your clothing and you are worth it. I feel our pricing is very competitive compared to other cleaners within our market, so I'm sorry you felt we were expensive. Have you signed up online for our Monthly emails with coupon discounts? We also utilize the Trib Total Saving, Clipper & Squirrel Hill Magazines periodically for discount coupons. We are the only cleaner that gives you Cash back or Flyer miles rewards for dollars spent with us through our affiliate, Thanksagain.com. We even offer students a discount with ID. If you take all of these into account, we are below market pricing for the work we do. I thank you again for taking the time to write a review and please feel free to contact me personally at anytime should you need. Larry Savitz, owner [email protected]"
June C.
Jan 2012
no problems. excellent service. $10 off for first time customer was nice!
Response from Four Seasons Dry Cleaners
"Member, I wanted to personally thank you for trying us. I'm glad you were pleased, as we work ahrd to perform above and beyond for our customers. Please spread the good word. Happy New Year, Larry Savitz, Owner"
Roy J.
Oct 2011
I don't expect that much from cleaners but i do expect that my shirt collars are square and crisp. Mine were not and when I complained there was no offer of a re-do. Life is too short so I will try another vendor this week. Also, the prices were about 15% more than what I am used to for the same service. Lastly, parking is problematic around the store which makes the convenience factor rather low.
Response from Four Seasons Dry Cleaners
"Member, I apologize for the delay in getting back to you. I'm sorry to hear about your issues. We always will gladly redo anything at anytime at no charge, so I'm surprised to hear that was not offered. We also are known for having minimal problems with our shirt laundry. However, some shirts can have issues with their collars not pressing well if there is excess material or shrinkage of interfacing. If we dropped the ball, I again apologize. As to being more expensive, I'm not sure what we were compared against but we do offer Monthly emails with coupon discounts, Clipper & Squirrel Hill Magazine discount coupons and even Cash back or flyer miles rewards for dollars spent with us. I have applied a $20 store credit to your account for your troubles, and look forward to seeing you again. Please let me know if there is anything else that I may help you with. Take care, Larry Savitz, Owner [email protected]"
Frederick G.
Apr 2011
They did a very good job. It was a good value. The tailor was very polite and professional. They were excellent.
Jerry A.
Mar 2011
OK
James S.
Mar 2011
I wouldn't call them the cheapest place to get dry cleaning done, but the quality of service is fantastic. I do not use their delivery service but just in terms of drop off and pick up, they are timely. I have never had a button missing which is huge for me. I have a lot of nice oxford shirts which are part of my collection and to never have lost a button on them means a lot for me. I would often spend $50.00 at a time, but I would often find myself taking 2 slacks, a suit, a sports coat, and about 10 shirts. They are very stiff about their hours. When their doors are locked, their doors are locked. They do have a delivery service, but I have not used it.
Response from Four Seasons Dry Cleaners
"Hi, I want to personally thank you for taking the time to post a review. We pride ourselves in trying provide and maintain an above average product & service. Please let Sue, Billie or Zak know if there is anything you need, including waiting for you if your are running late at closing. Just call them (412) 420-5075 & give them a heads up and they will unlock the door. For safety, we only do this for customers we know. In regards to price, I feel we are very competitive for the work we do. We try being sensitive to everyone's budget concerns by offering monthly coupons in our e-newsletter and by placing coupons in the Clipper, Clipper online, Squirrel Hill & Trib magazines seasonally. We also offer $10 on the house to 1st time new customers in store or on delivery along with website coupons. Soon to come, Facebook deals. Please let me know should you need anything else. Thanks again, Larry Savitz, owner"
Kris D.
Nov 2010
They did a fine job. A bit pricy but they're nice and pretty flexible. I like their environmental bags and hanger recycle policy. I DIDN'T like that the store and the delivery were not connected in any way. You can't drop at the store and have it delivered, etc. Also I signed up on line with my credit card for delivery and when I forgot my wallet when I went to the store I found out that they were not connected at all.
LISA B.
Nov 2010
I liked the combination of their environmental effort and the fact that they delivered and picked up. They were quick and friendly. They did a good job and it was very convenient.
Nicole P.
Oct 2010
They are nearby, so it’s convenient. They provide a lot of coupons and I like that.
Ryan N.
Jul 2010
I scheduled my first pick up online using their website and set up an account. As requested for my first order, I placed my clothing articles in a plastic bag outside my home in the morning before I left for work. When I got home the bag was gone and a notification was left that my articles had been picked up. On the next scheduled day for the driver to be in my area, my cleaned articles were delivered to my home in a green, re-usable garment bag (a eco-friendly option they offer). The quality of the dry cleaning was top notch and the delivery service option is wonderful. I already have the green bag started for my next order.
Response from Four Seasons Dry Cleaners
"Dear Member, Thank you for the positive remarks about our service. We strive to provide exceptional service along with being "green" in what we do. Please do not forget to check out our "customer rewards" on the website to take advantage of some great savings! Should you need anything at anytime, please do not hesitate to contact me personally at 1-888-559-5539 Ext: 10 or [email protected]. Yours truly, Larry Savitz, Owner"
James L.
Nov 2009
I have my laundry picked up twice a week. I place it on the porch in a green reusable bag and the clean laundry comes back in that bag saving on all of that plastic. They also give me a hanger caddy to return old hangars. I love the green philosophy. The laundry is always done to my satisfaction. When I have had to get something done on the off days, I've used their store service with similarly good results. And the guy who does their alterations is reasonable and fast. A great experience all around!
Jennifer R.
Sep 2007
They were not able to answer some of my questions and the lady at the front did not seem to be very knowledgeable, but the quality of their work is good. They are a little expensive and they do not have a tailor to fix pants so I had to do it myself. I still use them because these issues are not that big of a problem for me.
Michelle K.
Jun 2007
The Web interface is excellent, and it was wonderful to have my clothing picked up and dropped off at no extra charge. I bike to work, so dropping off and picking up dry cleaning is inconvenient (and with gas prices, so must it be for car commuters). First-time customers receive 50% off their initial order, which was a significant savings for me. They're prices seem to be average for the area, not inflated to accommodate the delivery service. Everything was returned clean and in good condition, so no complaints there.
LARRY G.
Jan 2007
You can't beat the convenience. Every Tuesday and Friday, Mikey (the driver) stops by and picks up our dirty clothes and drops of the clothes they dry cleaned. You cannot beat the convenience!!! Why drive to the dry cleaners, wait in line for your turn, pay, then drive home?? We leave our bag on the front porch. You don't even have to be home! What they pick up on Tuesday, they return on Friday. What they pick up on Friday, they return on Tuesday. The driver is very friendly. We have used them for about five years or so.
AMANDA G.
Jan 2006
I love Four Seasons Dry Cleaning! They pick up and drop off at your house for free, their prices are not more expensive than other dry cleaners around Squirrel Hill, and they really get out spots. When you need them to pick up dirty dry cleaning, just call them and they schedule a pick up. Clothes are dropped off within a week at your door. They often have special deals on winter coat cleaning and such. I've found them to be very dependable and convenient. I don't know why anyone drives to the dry cleaners anymore!
Licensing
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FAQ
Four Seasons Dry Cleaners is currently rated 4.5 overall out of 5.
Four Seasons Dry Cleaners accepts the following forms of payment: CreditCard
Yes, Four Seasons Dry Cleaners offers free project estimates.
No, Four Seasons Dry Cleaners does not offer eco-friendly accreditations.
No, Four Seasons Dry Cleaners does not offer a senior discount.
No, Four Seasons Dry Cleaners does not offer emergency services.
No, Four Seasons Dry Cleaners does not offer warranties.