Founded 1980 • With Angi since July 2013
Angi Certified
Service Provider Response
Mr [Member Name Removed] as far as I know we were never contacted by you for any issues with the work we have done at your house in the last six years that has passed. Its obvious to me that our competition is behind your review. You even say so in your review. I know which company it probably is. They have done it before and they will probably try to do it again, because they are our competitors in our area and they will try to undermine us any chance they get. You even state in your review that " one provider even knew who had done the work before asking me as they have done so much work cleaning up after Waterproofing One". In my opinion this is slander and I hope for their sake and your sake they can prove that they have done so much work cleaning up after Waterproofing One because I'm contacting my attorney about this. Its also kind of strange that you don't mention one thing in particular about what the problems were for the work that we did. Your review seems to focus on one thing and that is bad mouthing Waterproofing One with no reasons. As I have said I was not aware of any issues with the job in six years. Maybe you did contact us, but I was not made aware of any issues. I would be more than happy to come out and review the job and correct any issues with our original work. I'm very eager to find out about the "much work " this other company has done correcting Waterproofing One. Sincerely Joseph Soster , owner Waterproofing OneService Provider Response
Dear Mr [Member Name Removed] At the time we were very busy and we had a crew from Boston come down and help us catch up with the many jobs we had at the time. We have done jobs in Boston. I apologize for any inconvenience you endured. I have to ask though why are you writing this review now when the job was done back in August of 2019 ? I will call you personally to make sure the job was done to your satisfaction. Again, I'm sorry that it worked out that way, but I'm sure if there was an issue with the job you would have called us by now. If there are any issues we will send a service crew out right away. Sincerely, Joseph SosterService Provider Response
Thank you for your kind words, [Member Name Removed]! We really appreciate you taking the time out to share your experience with us.Service Provider Response
Thank you for your kind words, [Member Name Removed]! We really appreciate you taking the time out to share your experience with us.Service Provider Response
Thank you for your kind words, [Member Name Removed]! We really appreciate you taking the time out to share your experience with us.Service Provider Response
Thank you for your kind words, Jailyn! We really appreciate you taking the time out to share your experience with us.Service Provider Response
Thank you for your kind words, [Member Name Removed]! We really appreciate you taking the time out to share your experience with us.Service Provider Response
Waterproofingone apologizes for any misunderstanding or miscommunication; we are pleased to read that the end result left you with a positive experience.Service Provider Response
Waterproofingone thanks you for the positive review. Please do not hesitate to tell your friends and neighbors about the positive experience you had with Waterproofingone. We are eager to help you out with any additional work you may require.Service Provider Response
Waterproofingone thanks you for the positive review. Please do not hesitate to tell your friends and neighbors about the positive experience you had with Waterproofingone. We are eager to help you out with any additional work you may require.Service Provider Response
Waterproofingone thanks you for the positive review. Please do not hesitate to tell your friends and neighbors about the positive experience you had with Waterproofingone. We are eager to help you out with any additional work you may require.Service Provider Response
Thank you very much for the kind works! It was a pleasure working for you.Service Provider Response
Thank you for the review [Member Name Removed]. If you need anything else, don't hesitate to call us. Terrence Lowery Office Manager Waterproofing OneService Provider Response
Thank you for your business! It was a pleasure working for you.Service Provider Response
We are very pleased to hear you are satisfied with the work. Thank you for choosing Waterproofing One!