This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Emergency Door Services is a small locally owned family business that has been in operation since 1996. We strive to provide the best customer service and provide our customers with the products that best meet their needs. We are licensed by the state of PA and fully insured. We accept all forms of payment including all major credit cards.
Business highlights
29 years of trusted experience
Family Owned & Operated
Services we offer
Sales, Service, and Installation of Garage Doors & Garage Door Openers
This morning as I left for work I pressed the button on my garage door opener only to have to door stick half way up, with my car inside. I called Emergency Door Services and reached Ray, who said he expected his service man Drew would be available between by 11 a.m. Ray called later to say that Drew was delayed and would arrive around 12:30 p.m to 1 p.m. By 1 p.m. I received a call from Drew, who was out in the alley at my garage. By the time I got outside he had opened the door and diagnosed the problem as a broken gear box. He laid out the options for replacing or repairing the opener; I chose to replace it. Within an hour Drew had replaced my old garage door opener with a new one, including sensors, wiring and controls. He was friendly and courteous, explained his work and left the place neat and tidy.
Description of Work: Diagnosed and replaced a broken garage door opener within 5 hours of the break.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
Response from Emergency Door Services
Thanks Member! Glad we could help!
GEORGE U.
02/2011
1.0
garage doors
+ -1 more
Called twiice and left mesage that I needed a new 16ft. garage door. Never had a return call.
Description of Work: None
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Emergency Door Services
Hi member, As I mentioned in another review we have identified an issue with our voice mail routing system. It is being corrected as I type. I apologize for the inconvenience. Regards, Gregg W. Dodd
Justin M.
01/2011
5.0
garage doors
+ -1 more
My first call during off-hours went to an answering service and was never returned. I called again during work hours and the call was picked up quickly and an appointment was scheduled for a Saturday morning. It was starting to get close to the end of the arrival window when the tech called and told me he was running behind but he'd be there shortly. He showed up in about 15 minutes and quickly took care of the problem, including recalibrating the force on the garage door even though it wasn't something I specifically asked for. All in all, I got more than I paid for and I'd certainly hire them again.
Description of Work: Replaced snapped garage door cable, recalibrated the force on the garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$91
Response from Emergency Door Services
Thanks Member. I will have to check on the after hours service. I don't know what happened there. I'm glad it all worked out.
John W.
11/2010
5.0
garage doors
+ -1 more
It was easy. I called them first thing in the morning and left a message. They called me back in about 15 minutes and said that they'd be out in an hour. They came, called me at work to discuss the problem, fixed the door and left a bill at my house. I called them the next day to arrange for the payment.
Description of Work: One of the cables on my door opener needed to be repaired/replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
David S.
10/2010
5.0
garage doors
+ -1 more
I'm very delighted by the service provided. I called at 11:00 am and they were at the house as promised by 2:30 the same day. The technician was friendly and very professional and didn't try to sell me anything I didn't need. In fact, I thought one of the cables on the other door was begining to fray, and he said no, it's just dust. It's hard to believe that he did all the work described above in about an hour and for a very reasonable price. Both doors are now working better than ever. Had I known that getting my garage doors tuned up could be so painless, I would have had these guys do it a long time ago! Upon hearing of my garage door woes, a colleague at work had mentioned that he was having trouble with his doors as well. Tomorrow I'm going to suggest that he call Emergency Door Services!
Description of Work: Garage door repair - the cable on the right side of the door snapped. This cable was replaced, along with the cable on the other side of the door, which was frayed. The technician also replaced some of the turn wheels on the door in question and on our other door, which he showed me that the ball bearings where begining to bulge out of. In addition, he tightened the pull chains on both doors and tightened the hinges on both doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$136.5
Response from Emergency Door Services
Thanks for the kind words Member. We try to treat everyone as our most important customer!
Sharon H.
08/2010
5.0
garage doors
+ -1 more
Arrived on time. Examined the door. Explained the situation and the required fix. Worked quickly and efficiently. Everything went smoothly. No problems. I would definitely use this service again and recommend to others.
Description of Work: Replaced broken garage door springs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Sashidhar S.
07/2010
5.0
garage doors
+ -1 more
What a wonderful company this is! Called Monday morning, they came out, fixed everything, and charged an incredibly fair price. What a great company! If only every service provider could be so great!
Description of Work: Fixed a cable, straightened a bent rail, and put back some parts that were missing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$83.1
SUZANNE C.
06/2010
5.0
garage doors
+ -1 more
They returned my call right away and scheduled the work I wanted done. They showed up right on time, and did the job right. When I asked for removal of a piece of really old garage door hardware they did it for a very little extra. They were professional, prompt, reasonably priced -- great job!
Description of Work: They removed my old garage door, took down all the hardware and wiring and hauled it all away, leaving everything cleaned up behind them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Douglas B.
05/2010
5.0
garage doors
+ -1 more
It went great. They were here and gone in a day. The door worked great.
Description of Work: They fixed a garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
barb A.
05/2010
4.0
garage doors
+ -1 more
It was very good. They showed up when they said they would and they did the work that they said that they would.
Description of Work: They fixed our garage door opener. It wasn’t working.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Linda C.
05/2010
5.0
garage doors
+ -1 more
Our spring broke and I called in an emergency. They came out right away. When I called he said he was in the neighborhood. He came right over.
Description of Work: We had a garage door replaced.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jenny P.
05/2010
5.0
garage doors
+ -1 more
It was great. They were really professional and reasonably priced. The service happened quickly. Another company told me that they couldn?t even do what I wanted, so I definitely would recommend Emergency Door Services.
Description of Work: Our driveway was sunken in, so we built over it. Our garage door wouldn’t close afterward. We asked them to raise the frame of the garage doors. They also sold and programmed a new remote and installed four new safety cables.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Robert M.
05/2010
5.0
garage doors
+ -1 more
I have been happy with the work. It has held up well over for approximately eight years.
Description of Work: They changed a spring on my garage door. It was a giant 3 foot spring.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jack S.
05/2010
5.0
garage doors
+ -1 more
It went very well from start to finish. They were on time. They were within budget. I have used them more than once.
Description of Work: They installed a new garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Joseph M.
05/2010
5.0
garage doors
+ -1 more
They did the job. Everything was fine.
Description of Work: They put two new garage doors for me on my home and repaired a garage door at my parent’s house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
andrew T.
05/2010
5.0
garage doors
+ -1 more
The service was fine. I was pleased with their service. They came right away. It was the 1st time we used them.
Description of Work: Our garage door was broken. They came out to fix it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
DWIGHT M.
05/2010
5.0
garage doors
+ -1 more
They did great work, because I had no complaints. They came in and did the job quickly and neatly. There was no fuss, no muss. The price was reasonable. There is nothing negative that stands out about the contact we had.
Description of Work: They added a lift master automatic door opener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BETH T.
05/2010
5.0
garage doors
+ -1 more
They are very responsive. They showed up on time. They are reasonably prices. We have used them before.
Description of Work: They repaired something on my garage door, which was broken.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James Y.
09/2009
5.0
garage doors
+ -1 more
Everything went well. Ray did a very good job.
Description of Work: Needed weather stripping replaced on bottoms of two garage doors. Called Emergency Doors on Tuesday 9/15/09 and was able to get someone on the phone on the first call. Ray was able to answer my questions and concerns over the phone and I was able to book an appt. for two days later. Ray showed up on time for the appt. and did a good job. It should be noted that a rep from Precision Doors was out two days earlier and although he was very professional and on time and waived the trip fee he would not replace the weather stripping without doing a bunch of other costly work and replacing hardware on the garage door.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
MISTY G.
01/2009
1.0
garage doors
+ -1 more
Despite their website saying that someone answers the phone 24 hours a day, there was only an answering machine. I left a message detailing the fact that I could not get my garage door to close and was hoping to get someone out ASAP. I never heard anything back and used another service.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Emergency Door Services
Unfortunately at times you may get the company voicemail. Your call was returned and we were told you had someone else handle the issue.
LINDA L.
08/2008
4.0
garage doors
+ -1 more
I am very satisfied with this company. There was no hidden cost and they did just what they said they would do. They were personable, professional and very business like. I would recommend them.
Description of Work: They replaced my garage door and disposed of the old one.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,500
JENNIFER M.
06/2008
5.0
garage doors
+ -1 more
They did this very quickly. It was a very efficient procedure. They came at 8am and were done by 11am. They were very polite and friendly. They were competitively priced.
Description of Work: They put in a new garage door and entry pad for me. They ripped out the framework and a heavy wooden door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
BETH J.
02/2007
5.0
garage doors
+ -1 more
They did fantastic work. I had my initial call returned within 1 hour. They came out on my schedule (Friday at 6:30) on time, listened to what I wanted, and showed me a sample door. There was no pressure to buy nor did they try to sell me something more expensive than what I was looking for. The salesman even told my husband a quick fix he could do before they installed to save us about $150. I placed the order that night and had my door installed less than a week later. They were extremely professional and neat. I would highly recommend this company and plan to use in the future.
Description of Work: They replaced a garage door, including tracking and springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Emergency Door Services
THANK YOU FOR THE KIND WORDS. WE DO OUR BEST TO SATISFY EVERY CUSTOMER FROM BEGINNING TO END.
KAREN N.
03/2006
5.0
garage doors
+ -1 more
They came one day after I called. They were to come between 9:00 and 12:00 however, they had a cancellation, and called me to see if I would be home sooner than 9:00. They arrived around 8:30, and the job was done by 9:30. I was very pleased with their work.
Description of Work: When one of my springs on my garage door broke, they came and assessed the situation. They recommended that both springs be replaced since often when one breaks the other will break soon. They replaced both springs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
DOROTHY C.
02/2006
5.0
garage doors
+ -1 more
The service was quick, professional and perfect. They installed a new garage door when in one day when ours was damaged by a boat trailer crashing into it.
Description of Work: Removed damaged garage door and installed a new garage with new opener and outside keypad entry
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Emergency Door Services is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Emergency Door Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Emergency Door Services offers free project estimates.
Yes, Emergency Door Services offers eco-friendly accreditations.
Yes, Emergency Door Services offers a 10% senior discount.
No, Emergency Door Services does not offer emergency services.
Yes, Emergency Door Services offers warranties.
Emergency Door Services offers the following services: Sales, Service, and Installation of Garage Doors & Garage Door Openers