This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Emergency Door Services is a small locally owned family business that has been in operation since 1996. We strive to provide the best customer service and provide our customers with the products that best meet their needs. We are licensed by the state of PA and fully insured. We accept all forms of payment including all major credit cards.
Business highlights
29 years of trusted experience
Family Owned & Operated
Services we offer
Sales, Service, and Installation of Garage Doors & Garage Door Openers
They checked my garage door to make sure it was safe. They did a good job. I was happy with the result.
Description of Work: Garage door repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tim K.
04/2013
5.0
garage doors
+ -1 more
Responded promptly to estimate inquiry, performed courteous, meticulous work on date promised. Workers were polite, clean, professional and efficient. They offered the best price. It was great from start to finish.
Description of Work: Removed old garage door and installed new with opener. Disposed of old parts, all in a timely, efficient manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Donald D H.
04/2013
5.0
garage doors
+ -1 more
Called and made an appointment, no delays or rescheduling. Tech was very knowledgeable and explained everything he did in detail. Work was performed without delay and he gave me some tips to keep the door working properly. Deal called for up to 4 roller replacements, if required, or new wireless opener installed on the exterior wall next to the door. The rollers were good, so he installed and set up the opener quickly and it looked good and worked well. Absolutely no complaints, I would do business with this company again.
Description of Work: Examined garage door, lubricated all necessary points, made a couple of adjustments to hinges, and installed wireless door opener next to exterior of door (because rollers did not need replacement).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Greg N.
04/2013
5.0
garage doors
+ -1 more
Great,punctual,polite and showed mewhatbwas needed and told me what it would cost.
Description of Work: Replaced one spring,replaced two rollers ,one cable and two pulleys
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Troy R.
04/2013
5.0
garage doors
+ -1 more
The workers showed up 10 minutes early for the job. They were kind and curtious. The went to work right away. They pointed out that the rest of my rollers needed replaced and I had a bad safety cable which was splitting and asked me if I would like those replaced as well which I did. They gave me a fair price for the parts and when they were done my garage door opened and closed quiet as a mouse! I would reccommend this company and would have them out again for future services.
Description of Work: I bought the $99.00 garage door reconditioning which included 4 new rollers, spring and cable adjustments, greasing of the whole unit and balancing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154
stephanie S.
04/2013
5.0
garage doors
+ -1 more
Great customer service from the first time I called the company. I am very pleased with the product, professionalism and the price, and would highly recommend this company to friends, family, and neighbors!
Description of Work: Removal of old, rotting, wooden garage door. Replaced with new, insulated steel door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Gilbert H.
04/2013
5.0
garage doors
+ -1 more
It went fine. The first time they came out they didn't have the part, the when the part came in the sent someone else and it went well.
Description of Work: I purchased a Big Deal through Angie's List, $117 for Installation of Keyless Garage Door Entry Pad and Safety Inspection, for Emergency Door Services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$117
Barbara Z.
04/2013
5.0
garage doors
+ -1 more
When I called for an appointment the person answering the phone was very polite and got me an appoint within a few days. Worker was prompt, courteous and did not leave any mess behind. Explained everything he was doing in detail. We have a very old opener that will need to be replaced in the near future and I will definitely contact this company.
Description of Work: Did an inspection of garage door opener. Replaced 8 rollers, lubricated the roller guides and straightened a dent in one of the guides. Everything was done to my satisfaction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
PIERINA M.
03/2013
5.0
garage doors
+ -1 more
From start to finished it took approximately 30 minutes.
Description of Work: This service was performed as part of a garage door tune-up promotion through Angie's list. The company came out and did a thorough check of the mechanisms of the garage door. Replacing some rollers and adjusting the "set." The service person was very professional and knowledgeable. I told him what I was having a problem with and he fixed it as part of the "tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Robert M.
03/2013
4.0
garage doors
+ -1 more
The workers arrived 20 minutes early. They worked quickly, and were finished in about 55 minutes. They took everything from the old garage door opener away, as well as all packing materials from the new garage door opener.
Description of Work: Remove old garage door opener and install a new garage door opener. They also installed a remote garage door opener on the outside garage door frame.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399
Garrette E.
03/2013
5.0
garage doors
+ -1 more
They were punctual, efficient and courteous. They completed the task. They were very responsive and cordial. They were just very good and I was very pleased with their service.
Description of Work: I did use Emergency Door Services did a garage door reconditioning and installed a key less door pad.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Leigh M.
03/2013
5.0
garage doors
+ -1 more
They arrived promptly and professionally fixed my problem.
Description of Work: My garage door was not working, they came in, found a malfunctioning sensor and repaired it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
Thomas J.
03/2013
5.0
garage doors
+ -1 more
On time and completed work as anticipated.
Description of Work: Changed garage door rollers, checked mechanics, replaced computer board in door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Mark F.
03/2013
5.0
garage doors
+ -1 more
The garage doors were in such horrible condition where one door wouldn’t close and the other wouldn’t open. They came in and basically worked a miracle. They changed all the hardware in both doors, put all new seals on and got them working. I did purchase a new actuator as mine was damaged and failed. They were able to install it as well as a keypad on the outside. People now even comment on how quite the doors are now that they are repaired. They were very timely and such a great crew! I would recommend their services to others.
Description of Work: I purchased a Big Deal for a garage door retrofit that included the replacement of wearable parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Darryl G.
03/2013
2.0
garage doors
+ -1 more
I used an Angie's List Big Deal special for this service. I had to have them come out a couple of doors because it was not fixed properly the first time. The complaint I have with this service is that I had to pay both times they came out but I felt that since the work they did initially was not successful we should not have had to pay the second time. The experience did not go so well although I found them to be very nice and courteous. They also were kind, personable and their response time was good. However, since we live in a new home I think they should have suggested that we contact the door manufacturer or home builder to repair our door; they are supposed to be professional. They got the work done in a timely manner
Description of Work: I used Emergency Door Services to try to repair my garage door.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
$150
Response from Emergency Door Services
The original tune up was performed on 4/13/12 as per the coupon that was purchased. 4 new rollers were installed and the door was operating correctly. The next time we were contacted was 9/13/12, 5 months later. The top 2 sections were having problems and needed some re-enforcement. We corrected that issue by bracing the sections with steel angle. We can repair most problems found with a door, unfortunately I can not predict what will happen to your door 5 months into the future. I am sorry you are unhappy, but I think you are being unfair with your rating. The 2 calls were completely unrelated and your door was fixed, as you admit, promptly, courteously and professionally.
Nestor T.
03/2013
5.0
garage doors
+ -1 more
They EDS people came and in less than hour replace the older opener and install the new opener. They show me how to operate the remote and additional features of the remote.
Description of Work: Replace the garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345
Ginger P.
02/2013
5.0
garage doors
+ -1 more
Overall, it was a very painless experience--wish all service people were as courteous, punctual, neat and as thorough as they are! I have recommended them to others in the past and will continue to do so.
Description of Work: Our garage opener had stopped working. We have used their service before; they replaced the huge spring on the door a number of years ago when it snapped. Called them and they were out w/in a couple days. They called the day of service and said they were running AHEAD of schedule so were able to get to us about 45 minutes before scheduled. They replaced the entire garage door opener, gave us instructions on use as well as the manual.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Frank A.
02/2013
5.0
garage doors
+ -1 more
This was a great deal. The tech was professional, on time, gave some additional information about possible future improvements and took exactly the amount of time he said he would.
Description of Work: Connected two garage door openers plus a wireless entry, plus lubed the rollers on both doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198
Christine W.
02/2013
5.0
garage doors
+ -1 more
It was wonderful and I had no problems with scheduling. He worked around my schedule. I gave him my code to get in. They were very accomodating and nice. I would recommend them to anyone!
Description of Work: They replaced my garage door motor, gave me a new keypad and two new garage door openers, and also greased the tracks of the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399
Paul P.
02/2013
5.0
garage doors
+ -1 more
outstanding job, prompt and courteous
Description of Work: Refurbushed garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Alfred U.
02/2013
4.0
garage doors
+ -1 more
Started several months before the service was rendered leaving messages. But did not receive any return call or indication that service was purchased. Finally with only a few days before expiration of the contract, I managed to speak to a live person at the shop. At this point followup scheduling was prompt. Service was excellent. Workmanship was excellent, etc. So, once I was able to get through and receive a call back acknowledging the deal it went well. The door works beautifully now. Called same company since winter started and door would not operate. I was guided through an effective (and free) process to reenergize the opener mechanism. I and am thinking to hire same company to replace the aging electro-mechanical opener and operator. Al Unione
Description of Work: Rehabilitation of one of two garage doors and inspection of working electro-mechanical equipment. Rehabilitation consisted mainly of replacing rollers and failed parts in a rather aging garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$100
Charles G.
02/2013
5.0
garage doors
+ -1 more
Great service, very professional and done right the first time.
Description of Work: Reconditioned garage door. Replaced rollers, springs and made adjustments
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jennings H.
02/2013
5.0
garage doors
+ -1 more
It works great. They were neat and clean and took care of the job without any real issues. We had an older garage door and they had to change it from wired to a wireless and it was slightly more than the big deal, but not by much. They let me know well in advance that might be an issue and it was acceptable to me. They took care of it without any significant hassle and did a great job for us.
Description of Work: Emergency Door Services came out and did a keypad on our garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Diane O.
02/2013
5.0
garage doors
+ -1 more
Garage door stopped going in either direction (strange) and would not hold in the full up position when released from the drive train. Called EDS after talking to one other garage door repair service - was quoted a price up front for the service call and expected diagnosis. Technician came out within a few days (we did not request rush service) and determined that while the problem could be fixed, that a new opener was probably a better choice for longevity - this is what we expected. Rescheduled for the following week to install a new opener, including all sensors, wiring, two remotes and external keypad. Total price was exactly as quoted, and the original service fee was deducted from the cost of installing the new opener. The technician also performed minor maintenance on the door rollers/rails while he was there. EDS was professional, polite and great to deal with. We would recommend them to anyone!
Description of Work: New opener, wiring, sensors, remotes and keypad. Minor maintenance on door rollers and rails also included.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$415
gaye B.
02/2013
5.0
garage doors
+ -1 more
I was satisfied. They did good work. I would recommend them.
Description of Work: They reconditioned my garage door and added a keyless pad.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Emergency Door Services is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Emergency Door Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Emergency Door Services offers free project estimates.
Yes, Emergency Door Services offers eco-friendly accreditations.
Yes, Emergency Door Services offers a 10% senior discount.
No, Emergency Door Services does not offer emergency services.
Yes, Emergency Door Services offers warranties.
Emergency Door Services offers the following services: Sales, Service, and Installation of Garage Doors & Garage Door Openers