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Montco Rooter Plumbing & Drains

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

At Montco Rooter Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Montco Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Montco Rooter the best value in plumbing services nationwide. Montco Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Montco Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes Hydro Jet drain cleaning or pipe repair, with courteous smiles on our faces. Call your local Montco Rooter today. Award wining.

Business highlights

57 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, excavating & drain cleaning.

Services we don't offer

Wells & well pumps.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8989 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 401-425 of 989 reviews

Matthew Z.
08/2020
5.0
plumbing
  + -1 more
I called Montco Rooter and asked for Louis again as he’s helped us before. He installed a new sump pump for us in the basement on this occasion. As with previous visits, he was clear about the pricing breakdown at the outset and stuck to his estimate. He was professional the entire time, installed the pump, and tested its installation. He was also careful to keep distance, he wore a mask, and bags on his shoes. I will be calling Louis again for my next plumbing project.
Description of Work: Sump Pump Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

Response from Montco Rooter Plumbing & Drains
We are delighted to hear that Louis didn't disappoint you and was able to provide you with the professional service that you have come to expect from him and our company. Thank you for being a repeat customer and providing positive feedback about our company.

Julie A.
08/2020
5.0
sewer cleaning
  + -1 more
My experience with them was excellent and very well explained. Friendly worker. I definitely recommend them!
Description of Work: Machine clean main sewer line clog

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Response from Montco Rooter Plumbing & Drains
Thank you for the positive recommendation and review. We are happy to hear that you had a positive experience with our company.

Susan M.
08/2020
5.0
plumbing
  + -1 more
The plumbers were extremely courteous, knowledgeable and truly professional. They were very aware of our current environment with Covid. Both plumbers wore buddies and masks. Excellent job done!!!
Description of Work: install k/sink faucet basket strainer re-pipe supply lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from Montco Rooter Plumbing & Drains
Thank you for your positive comments and review. We are happy hear that you had a positive experience with our plumbers and that they left your feeling safe while working in your home during the COVID pandemic.

Sara L.
08/2020
5.0
plumbing
  + -1 more
Went very well . We had Louis for a technician. He did a fabulous job.
Description of Work: Install Sump Pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Montco Rooter Plumbing & Drains
We are delighted to hear that you had a good experience with our plumber, Louis, and that he did a fabulous job. We will be sure to pass on your positive comments to him. Thank you for your business and positive review of our company.

Karen M.
08/2020
5.0
plumbing
  + -1 more
Excellent. Great customer support and master level plumbing DURING a hurricane. I can’t say enough. That you Mike Horne and Mike the Master plumber.
Description of Work: Install a battery back up sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Montco Rooter Plumbing & Drains
Thank you for sharing your positive experience with our company and staff. We are delighted to hear that you had a positive experience. Thank you for your business.

Heather R.
08/2020
5.0
sewer cleaning, drain cleaning
  + 0 more
They were quick responding to our issue, and had it fixed that evening. They even worked around my schedule. I would definitely recommend this place to anyone.
Description of Work: Machine Clean main sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Response from Montco Rooter Plumbing & Drains
Thank you for the positive recommendation. We are happy to hear that you were satisfied with the service we provided. Thank you for your business!

Edward G.
08/2020
5.0
plumbing
  + -1 more
Job is done great in a timely fashion no hassle work
Description of Work: Installed Moen shower diverter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$427

Response from Montco Rooter Plumbing & Drains
Our goal is to provide a positive experience for our customers and we are glad to learn that we met this goal. Thank you for sharing your positive experience and for utilizing our company for your plumbing needs.

Tim G.
07/2020
5.0
sewer cleaning, drain cleaning
  + 0 more
Lou showed up on time and fixed my problem quickly. He also gave some good advice.
Description of Work: Main sewer Line clog
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Montco Rooter Plumbing & Drains
Thank you for choosing us to address your plumbing needs. We appreciate your business and are happy to hear that you were satisfied with the work completed at your home.

Becky S.
07/2020
5.0
plumbing
  + -1 more
Great job. Louis and Mike did a great job.
Description of Work: Hook up double stack washer & Dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Montco Rooter Plumbing & Drains
Glad to hear that they provided you with a positive experience . We appreciate your business and positive review.

Patrick F.
07/2020
5.0
sewer cleaning
  + -1 more
Was very impressed. Plumber was here within an hour from when I called. Will definitely hire again.
Description of Work: Machine clean main sewer line clog.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Montco Rooter Plumbing & Drains
Thank you for the positive review. We are glad to hear that you were impressed with the service provided by our company. We appreciate you utilizing our company for your plumbing needs.

Melissa V.
07/2020
3.0
plumbing
  + -1 more
It was a same day call & service which was really appreciated. The guy who answered the phone was great, however the guy who came to do the job was not very professional. Warned him we had put chemicals in the pipe earlier to see if that would unclog it before he started working. He opened the pipe in our garage ceiling without laying a drop and got the chemicals right on him and the floor (he did not have any eye protection). Other then that he was very friendly and did a good job with replacing and clearing the pipe. Also gave my husband some tips for future clogs. It was however pricey for 2 hours worth of work over $1,000.
Description of Work: Clear clog in pipe and replace under sink pipe.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$1,300

Response from Montco Rooter Plumbing & Drains
We are happy to hear that you were happy with job that our plumber did with actually clearing and replacing your pipe and that our plumber was able to provide insight as to avoid future clogs. We are sorry to hear that you were not pleased with his professionalism and our pricing. We have spoken with the plumber and reviewed our company expectations and requirements related to professionalism and safety . In terms of pricing, please keep in mind that our prices are comparable to our competition and that we must take into account factors such as insurance, vehicle maintenance and gas, ongoing training and upkeep of equipment when our fixed pricing is established.

Jessica T.
07/2020
5.0
plumbing, sewer cleaning
  + 0 more
It went great! Mike was nice and professional.
Description of Work: Pull toilet to machine clean
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Montco Rooter Plumbing & Drains
We are happy to hear that our plumber was able to provide you with a positive and professional experience. Thank you for the positive feedback and choosing us to resolve your plumbing issues.

Elizabeth D.
07/2020
5.0
plumbing
  + -1 more
Went very well. The young man was courteous, completed the work fairly quickly and left the bathroom clean.
Description of Work: Install a bathroom faucet and clean out drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Montco Rooter Plumbing & Drains
Thank you for your business and positive review. We are glad to hear that you were pleased with the service provided in your home.

Joe R.
07/2020
3.0
drain cleaning
  + -1 more
The job went well. My only issue was with the pricing. Based on other quotes the price was out of proportion. But because I could get some one here promptly I felt compelled to simply pay what was asked.
Description of Work: Machine clean laundry line clog.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Response from Montco Rooter Plumbing & Drains
We are happy to hear that you were pleased with the actual service provided at your home. However, we are sorry to hear that you were not happy with our pricing. Unfortunately, we have to take into consideration gas, vehicle and equipment maintenance, insurance as well as continued training of our plumbers when we set our prices. You will also find that our prices are lower than most of our competitors. Thank you for your business.

Jack F.
07/2020
5.0
plumbing
  + -1 more
Excellent, fast response, professional install at great price.
Description of Work: Install two toilets and water kit to the fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Response from Montco Rooter Plumbing & Drains
Thank you for your positive feedback and review. We strive to provide excellent service and are glad that we were able to provide you a positive and professional experience. Thank you for your business we appreciate you giving us the opportunity to resolve your plumbing issues.

Damaris A.
07/2020
5.0
excavators, sewer cleaning, drain cleaning
  + 1 more
It went very well. They came at the time frame they promised. They worked on the invoice and provided a reasonable invoice for the work being performed
Description of Work: Flooding achine clean a rain Leader

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Montco Rooter Plumbing & Drains
Thank you for your positive feedback, we are happy to hear that we met your expectations. Thank you for giving us the opportunity to resolve your plumbing issue. We appreciate your business.

Gerald K.
07/2020
5.0
excavators, drain cleaning
  + 0 more
I am very satisfied with the work performed. Bob S., an experienced technician, arrived on time with a well-equipped truck that had everything needed. He worked from the street in and from the house out to the street with augers and hoses to clear all lines, and tested the system for flow and water clarity. He took the time needed to do a thorough job.
Description of Work: Cleaning of underground downspout drains to the street

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Montco Rooter Plumbing & Drains
Thank you for your review. We are delighted to hear that you had a positive experience with our plumber and that w were able to meet your expectations. We strive to leave our customers satisfied. Thank you for your business and the opportunity to resolve your plumbing issue.

Angela F.
07/2020
5.0
plumbing
  + -1 more
Luis did a great job! It’s hard to find a company you can trust, that works with individuals with Special Needs. I am leery of such contractors, because of my medical journey. Mike and his crew put my mind at ease. During these very difficult times, it’s reassuring and less stressful.
Description of Work: Minor rebuild on a toilet Fill valve flapper

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$304

Response from Montco Rooter Plumbing & Drains
We are delighted to hear that you found working with our company to be a pleasant experience and the work to your satisfaction. Thank you for your business.

Carol F.
07/2020
5.0
plumbing
  + -1 more
Very well. Louis diagnosed the situation, provided options, and was able to complete the project in just a few hours.
Description of Work: run water kit supply line to the fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Montco Rooter Plumbing & Drains
Thank you for your positive feedback. We are happy to hear that you are satisfied with the work our plumber did at your home and that he was able to resolve you plumbing issue to your satisfaction. Thank you for your business, we appreciate having you as a customer.

Scott R.
07/2020
1.0
drain cleaning
  + -1 more
They were the first to call and sent someone to my house right away. All I needed was an estimate on getting the clogged fixed, instead I got a sales pitch for a yearly service contract and then finally the estimate on the service which was extremely overpriced. After declining the estimate there were negotiations on price, a call to his manager, then more negotiations on price. It was worse than buying a car. I declined any service from them. I was able to fix the problem myself.
Description of Work: Estimate for clogged kitchen drain

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Montco Rooter Plumbing & Drains
We are sorry to hear that you were not happy with your interactions with our company. We do offer our customers an opportunity to purchase a membership which allows them multiple benefits including lower prices that our standard pricing, priority over others in line for service, coupons and free inspection services. In terms of negotiation of pricing, given the fact that we are in the midst of a pandemic and many people are financially strapped we have made it our mission to attempt to provide service to everyone in need of emergency plumbing even if it is at a financial loss to our company.

Eric S.
07/2020
1.0
plumbing
  + -1 more
I had a very poor experience and was charged an exorbitant amount for the work done. I had a new sink partially installed, but the lines were leaking. I hired Montco Rooter to fix the leaks. I was charged $550 for the job and the lines were still leaking. I had to call and have them send out another plumber to redo the work. My sink is now leak-free, but I really feel like I was overcharged.
Description of Work: Finishing a faucet install (leaking fittings)

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$550

Response from Montco Rooter Plumbing & Drains
We are sorry to hear that you were not happy with your experience with our company. According to our records, you are correct a plumber did have to come out a second time to address the issue with the leak. This is why we provide a guarantee for our work, as unfortunately, shortly after work is completed there are a few times in which addition work needs to be completed. As you are aware, when the initial plumber left, the leak was no longer occurring it started to occur again after he left the home. In terms of pricing, are prices are comparable or lower than our competitors. Please keep in mind that we need to take into consideration vehicle maintenance and gas, insurance, equipment upkeep and ongoing training when we set our fixed pricing of jobs.

Sjanna K.
06/2020
5.0
excavators, plumbing
  + 0 more
Everything went well, Mr Louis was on time, kind providing me with explanations along the way. He even cleaned-up afterward.
Description of Work: Install waste N Overflow > remove old waste and overflow and install new parts to bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Montco Rooter Plumbing & Drains
Thank you for the positive review. We are delighted to hear that you had a positive experience with our plumber and that he was able to resolve your plumbing issues. Thank you for your business.

Audrey R.
06/2020
5.0
plumbing
  + -1 more
Very good. Stephen was very quick, knowledgeable and professional.
Description of Work: Install water kit for the fridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Montco Rooter Plumbing & Drains
Thank you for your business. we are happy to hear that our plumber was able to resolve your plumbing issues and provide you with a positive and professional experience.

Chris B.
06/2020
3.0
plumbing
  + -1 more
They price gouge and use a memebership fee to reduce price but to recover the reduce coast. For 45 minutes of work, $913 dollars. I was given two prices, one without a memebership and one if I purchased a 1 year $99 membership. Of course the one with the membership was cheaper. They charge based on what needs to be done and not by the hour. The plumber was very professional and did a great job. I did call the company to complain and they did remove the memebership fee and gave it to me for free. So my out of pocket cost was $800. Four times as much as it should have cost.
Description of Work: Kitchen sink - 2 water supply shut off values, hook up garbage disposal, adjust drain pipes
Rating CategoryRating out of 5

Response from Montco Rooter Plumbing & Drains
We are happy to hear that you were happy with the actual work completed in your home and that our plumber was professional. In terms of our membership, we provide the opportunity for our customers to purchase this membership in order to obtain membership pricing which is lower than our standard pricing, priority to our service over other waiting customers, coupons and free inspection services. There are numerous people who unfortunately face multiple plumbing issues throughout the year and this membership is of a significant benefit to them. In terms of our fees, we are an upfront pricing company. Plumbing is a tricky business and we can never be sure if a particular job will take 30 minutes or 5 hours therefor, we provide an upfront price rather than charge by the hour. Also, our prices are comparable to those of our competitors. We must take into consideration the costs of insurance, vehicle maintenance and gas, upkeep of equipment and ongoing training when establishing our set prices.

Fredrick M.
06/2020
5.0
plumbing
  + -1 more
Very good, added New fixtures in no time,
Description of Work: Minor rebuild on the toilet
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Montco Rooter Plumbing & Drains
Thank you for your business. We appreciate you allowing us to resolve your plumbing issues.

Contact information

1151 S Trooper Rd Ste D, Norristown, PA 19403

http://mtchservices.biz

Service hours

Sunday:
7:00 AM - 11:30 PM
Monday:
7:00 AM - 11:30 PM
Tuesday:
7:00 AM - 11:30 PM
Wednesday:
7:00 AM - 11:30 PM
Thursday:
7:00 AM - 11:30 PM
Friday:
7:00 AM - 11:30 PM
Saturday:
7:00 AM - 11:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PA113592
Trade License Locale
PA
Trade License Authority
Pennsylvania Office of Attorney General - Bureau of Consumer Protection
Trade License Expiration
01/13/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Heating and Air Conditioning,
Pressure Washing,
Water Filtration and Softening,
Electrical,
Unfinished Carpentry

FAQ

Montco Rooter Plumbing & Drains is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 11:30 PM

Monday: 7:00 AM - 11:30 PM

Tuesday: 7:00 AM - 11:30 PM

Wednesday: 7:00 AM - 11:30 PM

Thursday: 7:00 AM - 11:30 PM

Friday: 7:00 AM - 11:30 PM

Saturday: 7:00 AM - 11:30 PM

Montco Rooter Plumbing & Drains accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Montco Rooter Plumbing & Drains offers free project estimates.
Yes, Montco Rooter Plumbing & Drains offers eco-friendly accreditations.
Yes, Montco Rooter Plumbing & Drains offers a 10% senior discount.
Yes, Montco Rooter Plumbing & Drains offers emergency services.
Yes, Montco Rooter Plumbing & Drains offers warranties.
Montco Rooter Plumbing & Drains offers the following services: Plumbing, excavating & drain cleaning.
Wells & well pumps.

Contact information

1151 S Trooper Rd Ste D, Norristown, PA 19403

http://mtchservices.biz

Service hours

Sunday:
7:00 AM - 11:30 PM
Monday:
7:00 AM - 11:30 PM
Tuesday:
7:00 AM - 11:30 PM
Wednesday:
7:00 AM - 11:30 PM
Thursday:
7:00 AM - 11:30 PM
Friday:
7:00 AM - 11:30 PM
Saturday:
7:00 AM - 11:30 PM