They were initially very responsive and took the time to discuss our landscaping needs. But, in general, their suggestions turned out not to look very good-- i.e., the plantings weren't appropriate for the spot and looked pretty awful. A good number of the plants died, and despite their assurances that they'd replace them, they took forever and didn't replace them all. I had to nag them. I eventually gave up and had my regular gardener replace everything in the front of the house. It looks infinitely better- I should have used my gardener in the first place, but I thought Bryn Mawr Landscaping would have better ideas about landscape design. I was so wrong. I will say that they did a better job on the plants in the backyard. I can't complain about that. It was the front yard that was problematic. Also, when they initially came to do the job, they were ill-prepared- didn't have enough plants and just filled in with whatever they happened to have on hand.I found the owner to be rather difficult and not all that pleasant after the initial work was done. I would never use them again, and I don't think anyone else should.
Description of Work: I used Bryn Mawr Landscaping for landscape design and to replace the plantings in the front of my house, adjacent to the house. Ditto for the backyard. They removed the very old shrubbery and replaced it with new plants.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$5,000
Response from BRYN MAWR LANDSCAPING CO
We did a pictorial design for the member. This type of design shows a picture of the house with the new plants installed. It really shows how the plants will look when installed. This job was installed September 2009, and the member posted a comment on your website October 27, 2011, 2 years after the work was completed. When we left the job it looked just like I promised. We ended up adding some plants on the left side of the house, I did this a few days later since i had to go and get the plants. The member had 3 or 4 plants die that I was told. We went back to her house in the spring of 2010, and we re-mulched the beds, replaced 2 dead plants at that time and pruned a large Oak Tree in the rear of the property. Over the summer of 2010, the member told me that 2 more plants died and I told her that I would be back in the fall to replace, she did not like that answer she wanted it done then. I will only plant trees and shrubs at the proper time of year. Both times I reminded her of watering the plant material. This is very important in the first 2 years of establishment. The 4 plants that died were because of lack of water. She claims she watered. If she was unhappy of the type of plants or the quality, this is the first that I am hearing of it, she was given a list of all plants that were to be installed. She did not call me or tell me of her dissatification. The last 2 summers the weather was extremely hot and no rain. Unless someone was very diligent in watering, these plants did not stand a chance.
Dara S.
02/2011
5.0
landscaping
 + -1 more
From the very start the Owner was ontime. He gave me an accurate estimates and a day and time the work would be completed. On the day of service they were on time, professional and fast. I will continue to use them for all my landscaping needs.
Description of Work: I have used Bryn Mawr Landscaping on many jobs. They are always professional and estimates are always on target. From tree removal to pavers. One stop shopping for all you Landscaping needs. Wonderful!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Barbara J.
12/2010
5.0
landscaping
 + -1 more
It went quite well, he arrived promptly to give me an estimate for removing the tree. I like his professionalism and manner. I explained that this job is something I would do in the future. His price is right and I would recommend anyone to call this company.
Description of Work: Tree in front yard needs to be removed and I needed an estimate to have the job completed..
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Service Categories
Landscaping
FAQ
BRYN MAWR LANDSCAPING CO is currently rated 3.6 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
BRYN MAWR LANDSCAPING CO accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, BRYN MAWR LANDSCAPING CO does not offer free project estimates.
No, BRYN MAWR LANDSCAPING CO does not offer eco-friendly accreditations.
No, BRYN MAWR LANDSCAPING CO does not offer a senior discount.
Yes, BRYN MAWR LANDSCAPING CO offers emergency services.
Yes, BRYN MAWR LANDSCAPING CO offers warranties.
BRYN MAWR LANDSCAPING CO offers the following services: .Full-Service Landscaping company