Hurricane Home Solutions Southern Tier, Inc

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This generator install was excellent from the sales pitch, to the complete hookup. This team is excellent with customer service, very efficient, and very professional. They made sure all of our questions were answered, and even found and corrected an electrical issue we had in our panel box. Robert M was our salesman, and was very knowledgeable about all the options. He helped us decide on a generator that fit our needs perfectly. Mike R., Alex C., and Ryan p. We're our installers. They were very pleasant to work with and made sure we understood everything that would be needed with the upkeep of the generator. I highly recommend this team!!!

They r a little pushy about selling u a generator, The tech that did the wiring was fast and did a good job, The only thing I did not appreciate is he stood there waiting for a Tip, I do tip every time I get work done but do not stand there and wait like u r entitled to a tip for doing your JOB

Im happy. KRIS Sullivan was a great help. Installation went fine. No problems at this time.

Efficient and professional

5 star!!! great job

very professional

Great customer service

knoledgible sales rep answered all questions was very pilite made the whole experance very pleasent

Hurricane home solutions did a good job installing my tankless water heater. I was very satisfied with their work.

Great product vs. cost ratio. Electrical inspector who checked their work, as required, after installation remarked that 'this company always does good work.' Completed the work in less than a day with little intrusion into my at home activities. One thing I would add is I wish they had spent a little more time explaining the controls and operation. I still don't know what the one circuit breaker on the outside does or if/when it would be used.

Mike was so knowledgeable, courteous and professional.

Quick response to my request. Polite and explained the problem and the solution.

They where awesome

Timely, efficient and friendly

We just want to say thank you for the beyond amazing service that we received from office staff and even more the gentleman that installed our new water softener system with reverse osmosis, uv light and a tankless hot water heater . Mike and Forest where amazing, knowledgeable and kind. Mike helped move some things around in the basement because I didnâ t have it done in time. They are a great team and work really well with each other. We had made them sweet Italian sausage for lunch. We noticed a water leak after they left l. Mike was so amazing and drove from Albany to fix it for us on his way home for the night. I had some chili cooking and gave him some. Mike even cleaned the water of the basement floor. Way more above and beyond than he needed too. Truly amazing. My family would like to say that Mike and Forest are a rare kind of people who just care and will go above and beyond for the people they help to have a better quality of life. We had moved in to take care of our nanny and her water system was no longer working and a week before the install the hot water heater went after 30 years. We recently updated appliances and we needed to protect our investment from the hard water. We absolutely love the reverse osmosis and are drinking the water so much we run out of drinking water lol. We will eventually upgrade to a dual holding tank for drinking water. For now we can make due with what we have. We were spending about $150 sometimes more in water a month for cooking and drinking purposes now we will see the savings in roughly 6 years just for not buying water anymore. With the tankless hot water heater it is too soon to see the savings yet we have a propane system living in the country and we are trying to reduce electric consumption. Gas is cheaper than electric for the usage we have we estimate that we will save around $80 additionally per month with the tankless hot water system. With that added into the equation we estimate about 4.5 years and we will have our return on our initial investment. Our next project will be a generator from this company. We lose electricity a few times a year and with nannyâ s health itâ s not acceptable in todayâ s society. Again thank you Mike and Forest the office ladyâ s weâ re very helpful on this process with us as well.

Very professional from sales to installation to service. I have not had any issues with the Cummins generator. It has been very reliable in the power failures we had in the last year. I highly recommend them...

Very professional... prompt service

What a great bunch of people. They are very friendly and knowledgeable and they aim to please .

The initial consultation was very professional and informative, I had very sulfurous smelling water that didn't taste pleasant. They tested my water for hardness and quality and explained to me in layman terms what was needed to make my water softer, cleaner and less smelly. They quoted us a price and did the job for the price quoted. They were very professional and I would highly recommend them.

Very friendly efficient people working at this company.

My neighbor received the technician and they were professional and friendly

Workmenship was of good quality workman were knowlagable friendly and very neat they were on time My only complaint in that communication with the office staff was poor it seamed like they told you what you wanted to hear not what was actually happening also we ordered the generator in may (was scheduled for august install) and it was not untill october when instillation was done the product itself is of good quality and has been working as it should we so do had an electric upgrade done

They were on time,efficient, and frindly

Reliable customer service, and great installers!