The company, WestShire Concrete, removed my old driveway and replaced it with a new one in January 2023. In June 2023 I noticed cracks in the new driveway and sent to Mr. Jan Smith email on Thursday, June 15 and left message on his cellphone. No response. Then I called to Mr. Smith on Monday, 2023-06-19 phone 717-502-7800, option 4, left a message to representative in the office. She promised to call me back to my phone 730-4407. Also, sent email to office at
[email protected] No response. The same again on Wednesday, 2023-06-21. No response. Eventually on 2023-06-28, two weeks after my first email Mr. Smith replied and sent a technician, who made photos of cracks and promised to inform Mr. Jan Smith. The technician told me that it is not difficult to refill cracks. A month has passed. On August 2, 2023 I sent email to Mr. Jan Smith and left message. No response as of today, August 19, 2023, two months after my first call to Mr. Jan Smith. It is absolutely unacceptable for the reputable company. I would not recommend to hire them.
Description of Work: The company, WestShire Concrete, removed my old driveway and replaced it with a new one in January 2023. Also, Sidewalk was installed.