Monyer Electric, LLC
About us
Having a home backup generator something that can truly bring you piece of mind when a power outage happens. Monyer Electric has been providing automatic backup generator services to the residents of Southeast PA since 2006. We offer a wide variety of Generac automatic standby generators and we will help you from start to finish in finding the perfect home backup generator that will fit your specific needs. Depending on what you are looking for, we offer propane backup generators and natural gas backup generators. Whether you are looking to purchase a standby generator for your home or business or possibly both, you can be rest assured that you will have a durable and extremely reliable working backup generator. Our team here at Monyer Electric is made up of certified specialists that are factory trained and certified to work on all Generac products. From installation to maintenance and repair we are here to help you with all of your backup generator needs. If you are undecided on what kind of automatic backup generator you need we are here to help you find the perfect backup generator and make sure you are completely satisfied with your selection. We can help break down the difference in all of the backup generators we offer to help you better come to a decision. We will also provide a free interactive presentation of what your home will look like once you have selected a home backup generator and we will be able to provide you with a professional, customized, installed price instantly. Please give us a call at (610) 678-6653 so we can answer any questions you may have and get started today on finding the perfect backup generator for you! EXCLUSIVE TO ANGIE'S LIST MEMBERS: CALL TODAY TO SCHEDULE A FREE ESTIMATE AND RECIEVE A SPECIAL PROMOTION FROM YOUR CONSULTANT!
Business highlights
Services we offer
Generac Generators are our specialty as we have earned the status of an Elite Contractor for Generac
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 14% | ||
| 0% | ||
| 0% | ||
| 4% |
"We tried very hard to work with [Member Name Removed] so I'll bring some clarification to what happened. First, we had a shipment that was supposed to come in which would have given us inventory of the size generator he wanted. Our supplier canceled that due to parts shortages and our inventory manager was not aware of the delays immediately so [Member Name Removed] was told that the unit was in route and that we would have it on our floor for installation. Once we explained what happened he decided to wait for his generator to come in. Once we had his generator, we tried to schedule it with him but he said it was too far out and he wasn't happy with the date and asked for a refund. Our office has a restocking/administration fee that is shown on the contract which we tried to explain to him. In his case, the restocking fee didn't apply but the administration fee did since we had already organized permitting, propane company, job material ordering, etc for his specific job. Since he wasn't happy with the date of install, we tried to get a crew together for him to work overtime at our expense but he was already not happy with the refund policy and that he had to pay for the administrative work that we had already done for him so he took his loss of $500 and requested a refund. There were no stories being told and we're certainly not characterized by doing bad business. Unfortunately [Member Name Removed] was not understanding why we needed to reserve $500 for the work that we had already completed and also stated in the contract that he signed for the generator. I feel very bad for [Member Name Removed] and wished for a different outcome."
"Hello, I am so sorry you felt like you had a bad experience with my company. I do remember the appointment that we had set with you and I'm sorry you were unavailable for that appointment. I (owner) was there to meet with you and had given your fiance my card so that you could call when it was more convenient for you. I did not receive the opportunity to come in and evaluate your electrical issues at that time. If you are still having issues, please feel free to call our company back and I will personally go back out to meet with you and take care of the issues or give you my professional recommendation on what should be done. If you prefer to get a refund, please call and ask and we will issue a refund since you did not receive anything yet for the $29 you paid."
Edit: Contacted by company and it turns out there was a miscommunication. I have since received an invoice by mail for the things he had found.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
22 Denver Road, Denver, PA 17517
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