Basement Waterproofing Specialists

Guys came a little late, worked full days and did great work. The job quotes i got from other companies were almost double what BwS did the identical work for.

hard workers, did a great job in addressing the cracks.

They were very timely in their response and very efficient.

Doors were installed but realized after they left that doors would not lock. They came back and fixed them and now the BIlco doors work great and look wonderful.

This is a fabulous company! I met with them, they took their time to thoroughly explain what their work will be. I look forward to working with them and hiring them on a second project.

Very polite, explaining every thing, clean up when they were done.

Professional. Excellent job

Doug and his crew were prompt, friendly, and knowledgeable and offer a lifetime guarentee.

I'm very please with the work Basement Waterproofing Specialists did in my basement. We hired them to install a French drain and sump pump system. They also removed some wood panels that had mold and sprayed an area of our sub floor with an anti-mold spray. Candace did our initial inspection and she was amazing. She tailored a solution to what our specific needs were. Brian was our foreman and he and his partner completed the work in one business day. They worked non-stop until it was complete. Brian also walked me through the operation of our pump and backup system and answered all my questions and concerns. A few things to note as some may see these as a negative: 1) you will need to check with your town yourself regarding permits. Our town required one for the sump pump. 2) We also ran into some scheduling logistics as they had some truck issues on our originally scheduled day and we are also quite a distance from their main office. I'm generally flexible with those types of things though and didn't mind having to reschedule. 3) They were unable to bury our discharge pipe due to our walkway in the back of the house. This this was included in our contract from our initial inspection, but they removed that item from our final charges to make it right. Overall they are a great group of people to do business with and I finally don't have to be anxious and full of dread when I see rain in the forecast!

Friendly and great service!!!!!

Good service!

Excellent service, job completed totally professional. And reasonably priced

Head point person for us was Dean who was terrific! We selected him because he stated that his price was his price - we won't come back with additional charges because we find some surprises. BWS lived up to that statement! Our project was NOT easy and they did a great job! There were surprises and it took longer than they expected. They also came back when we found there was something not working properly and fixed it. Trustworthy and true to their word. No change to the price. Would absolutely recommend them highly.

I am very dissatisfied with the job, they want to charge me to come back and look at the issue, but I have warranty. I have wetness under the concrete, the drain that they installed was not done correctly, and I have water in my basement.

This group was punctual, communicated when a change in schedule was needed, and very responsive to post-job questions. The basement is beautiful and we are confident that the moisture problems have been resolved. I would recommend that homeowners be present while work is being done. That way questions can be addressed in a timely fashion.

Highly recommend!

Nothing

The crew for this company is very courteous and they are very clean no mess. They also are quick and efficient

good customer service

This company does excellent work! I would highly recommend them, and I definitely would get more work done with them.

Problem was water penetrating the basement. Demonstrated competence when evaluating the problem, provided a competitive quote and performed work as quoted on-time without any attempts at up-selling.

We had a slight mild problem in our basement, using undersized dehumidifiers and even some mold in our first floor bedroom and bathroom. Our sump pump was in an open pit in our unfinished basement. We were told the problem was minor. They supplied whole basement dehumidifier that is the size of half a chest freezer. They also sunk the sump pump and sealed it. They then set up an ozone mold remover device while we were out of the house. It kills the mold spores and leaves a whiteish residue where the mold once was. They were easy to work with and the best part of our experience was when we had an issue with the dehumidifier and called them. They came right out and fixed it. These guys are the real deal! I highly recommend them!