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Description of Work: December 2, 2009 To potential customers, I am writing to express my deep gratitude for the mold remediation and rebuild that Craig Camel and Advanced Mold Diagnostics (AMD)/ Advanced Building Strategies (ABS) provided for me and my family. I would aggressively lobby anyone experiencing mold problems to contact AMD/ABS. This past summer (2009), Montgomery County, PA experienced heavy rains and flooding as did much of the Philadelphia region. Our home sits at the bottom of a neighborhood with heavy ground water passing through our lot. Poor grading and drainage, combined with a consistently high water table resulted in a mold problem inside our family room and basement. The mold first appeared creeping up our baseboard the day before we were to leave on a family vacation. My wife was expecting and in her first trimester and we have a toddler. Not having many options, I called a few companies from the phone book to see if they could come right out, but I was unsuccessful. I was told that because of the volume of calls, I was going to have to wait until I returned from vacation for an appointment. I went out and bought a couple of dehumidifiers, placed them in the two contaminated rooms, and scheduled an appointment with SERVPRO for the first day back. Upon my return, I met with a representative from SERVPRO. He explained their procedure for the clean up (which was much less thorough than what I received from AMD/ABS) and was ready for hire. Concerned about the well-being of my daughter, wife, and unborn child I had questions about the type of mold that was in our home, the effectiveness of the clean up procedure, and the long range plan for preventing this in the future. The representative was a young guy who confessed that he did not have much knowledge beyond the clean up procedure. Unsatisfied and uncomfortable with the lack of knowledge displayed by the SERVPRO representative I called another mold remediation company from the phone book. This company was one man who had a past mold problem in his home, read up on the topic, dealt with it independently, and then decided to make it his business. Although he presented knowledgeable about mold, I was worried that his cleaning process would be too acute and ignore surrounding areas and possible origins. In addition, I felt that he didn’t have access to appropriate diagnostic and remediation equipment. I decided it was in my family’s best interest to do another search for mold remediation companies. As soon as I called AMD/ABS, I felt like I had found the company I was looking for. Dyan Folino (Production Manager) spoke intelligently and compassionately to me explaining what AMD/ABS could do for me. She recommended that the owner, Craig Camel inspect my home and take spore samples. Craig’s inspection was not cheap, especially considering the other two companies didn’t charge to come out. However, the previous two companies failed to convince me of their competency and ability. Craig Camel was able to do this and provide me with the answers and thoroughness I was looking for. During the visual inspection portion of Craig’s initial visit he examined the entire house. He spoke to me honestly and straightforward. He identified problem areas and hypothesized origins. He inquired about the home’s history and investigated its construction. I found Craig to be knowledgeable and his inspection to be comprehensive. Following the visual inspection, air samples were taken from inside and outside the house. They were sent to the lab for processing and I was sent a detailed report on the mold conditions inside and outside my home. AMD/ABS followed up with me to answer questions and provide support in reading and understanding the technical report. I decided that I was going to hire AMD/ABS to complete the mold remediation. Complicating matters for my family was the necessary rebuilding of damaged areas as well as needed waterproofing in the basement. The den rebuild was pretty straightforward, but I wanted a professionally finished product. The walls needed to be cut 4’ off the ground around the perimeter of the room, insulation needed to be replaced, and new mold resistant wall board needed to be blended in. AMD/ABS submitted a fair quote for the den rebuild. I was happy with their expediency and craftsmanship and ultimately pleased with the finished product. The basement waterproofing was a more difficult decision for me. I knew I needed a true interior French Drain to address the basement water issue. I spoke with Craig about pricing and included services and warranties. I also contacted B Dry Waterproofing. After speaking with both companies multiple times I decided to hire AMD/ABS. My decision was based on Craig’s honesty. I felt confident that both companies could install an effective drainage system. The difference was that Craig offered a fair quote from the very beginning while the B Dry salesman played the pricing game of starting high, then eventually over a week’s time coming down to match the quote offered by Craig. In addition, the B Dry salesman spoke ill of Craig and his company, questioning his honesty and craftsmanship. After two years of renovating my home I’ve come across more than my share of dishonest and inept contractors. Craig had already proved that he was both honest and capable with the mold remediation. In addition, I was skeptical about the B Dry salesman concerning his usage of scare tactics and “put downs” with regard to his competition. I am writing this recommendation 5 months post-remediation and rebuild. I am very happy with the work done by AMD/ABS. I was made to feel like a top priority from our first contact. The work crew was honest, professional, hard working, and scrupulous. Craig was caring and invested in my family’s well-being and consequently we are living in our home worry-free. AMD/ABS charged a fair price and provided excellent service. It is without hesitation that I recommend Mr. Craig Camel’s Advanced Mold Diagnostics/ Advanced Building Strategies as a competent, capable, and fair mold diagnostic, remediation, and construction company. Sincerely, Daniel Max Behl 912 Longfield Rd. Erdenheim, PA 19038.