Founded 1998 • With Angi since July 2007
Service Provider ResponseGlad we were able to help. Don't hesitate to call if you have any questions going forward. Garey Brooks General Manager Advanced Mold Diagnostics Advanced Stucco Inspection
Service Provider ResponseThank you for reviewing our company. It's truly a shame that your home needs expensive and extensive stucco remediation work. Your stucco cladding should last fifty years easily with minor upkeep and for you to have a problem when it's not even ten years old is truly sad and not right. Garey Brooks General Manager Advanced Mold Diagnostics Advanced Stucco Inspection
Service Provider ResponseThank you for taking the time to review our company. We're grateful that you have so much confidence in us. I can't wait to see how the basement turns out, you've got a good game plan and I look forward to executing it for you. Craig Camel President Advanced Mold Diagnostics Advanced Building Strategies
Service Provider ResponseI'm so glad that we were able to help. Thank you for trusting us to take care of your environmental needs. Garey Brooks General Manager Advanced Mold Diagnostics Advanced Stucco Inspection
Service Provider ResponseThank you for taking the time to review our company. I'm anxious to see how well you and your family feel after taking care of the issues we discovered at your home. Please keep us in the loop and I know that if you choose us for to do the remediation in your home you will be satisfied. Garey Brooks General Manager Advanced Mold Diagnostics Advanced Stucco Inspection
Service Provider ResponseThank you for allowing us to service your environmental needs. Craig Camel President Advanced Mold Diagnostics Advanced Stucco Inspection
Service Provider ResponseI'm glad that we were able to help. I know that Craig and the other consultants as well as all the staff in the office and out in the field really enjoy making people feel better. Garey Brooks General Manager Advanced Mold Diagnostics
Service Provider ResponseThank you. it's so empowering when you get acknowledged for doing your job right. My staff and I appreciate the kind words.
Service Provider ResponseAngie's List offers a unique forum for catharsis, allowing an individual to express their emotions, this can be a blessing and a curse all at the same time. I do appreciate the fact that you returned my call today so that we could discuss where we failed you, if indeed we did. In your initial call to my office, you had expressed to my staff that you were interested in sampling for mold. While performing the assessment with a $20,000. thermal imager backed up with moisture meters I documented that the area was dry. When mold spores are deprived of moisture they no longer have the ability to produce toxic by-products, although they’re still allergenic. We determined that the areas with visible water damage and mold growth were so obvious, that sampling would have been a blatant waste of your money. This logic is based upon EPA recommendations that if there is visible mold growth there is no need to sample. I gave you instructions on how to open the wall up while protecting your contractor in an effort to Save you money. I told you that you could take digital photos of the areas opened up and I would stay with you through this process. The fact that there was more mold growth inside of the wall cavity then you expected is not my fault. Craig Camel President Advanced Mold Diagnostics Advanced Stucco Inspection
Service Provider ResponseThank you for taking the time to review my company. Although your review is one sided we still appreciate it. I'm not sure what you do for a living and how you value your services, but my services are exceptional and if I had salaried consultants running around doing free estimates we wouldn't be able to service the clients that are willing to Pay for our unique expertise. If anybody could do what we do at the level that we perform at, we wouldn't call this planet earth, we would call it Utopia. Craig Camel President Advanced Mold Diagnostics Advanced Stucco Inspection
Service Provider ResponseI'm glad we were able to help you out. They certainly don't build them like yours anymore. Such a beautiful home that's built well. Craig Camel Advanced Stucco Inspection Advanced Mold Diagnostics
Service Provider ResponseThank you for all the kind words. I'm so proud of my staff and the way they take ownership of there duties when they treat the customers home as if it were there own. I will pass along your praise while I deliver my own. Craig Camel President Advanced Mold Diagnostics Advanced Stucco Inspection
Service Provider ResponseI'm always a bit sad when we have the occasional dissatisfied customer, especially when we have a satisfaction guarantee that we will re-perform any assessment without additional charge if a client isn't satisfied. I do recall the situation with the cathedral ceiling in your bedroom. There are three ways that I would check to see if what was on your ceiling was dust or mold. First, we would use a thermal imager to see if has a temperature anomaly that would indicate moisture, we couldn't because the heat from the track lighting obstructed any readings. Second, we would utilize a moisture meter to see if the area was wet and third, we would visually look at it up close and consider taking a sample. Two and three were prohibitive because this area was about 12' high. All my consultants including myself carry, 4', 6' and 9' ladders for indoor air quality assessments and obviously these wouldn't work. With all that being said, I should have done a better job.In hindsight I could have come back when the lights were off for a couple of hours and used a thermal imager to see if it was wet. I believe we talked about bringing in a 24' ladder, but I was concerned about banging walls bringing it in. I'm not sure what happened when you called in, our ACT database doesn't have any record of calls other then your initial, but that doesn't mean you didn't. As Garey Brooks my general manager explained on the phone the other day we would be willing to come back out anytime you want. Respectfully, Craig Camel Advanced Mold Diagnostics Advanced Stucco Inspection
Service Provider ResponseThe last thing we want to do is charge a customer for services that they do not need. We're always willing to discuss a situation with a client to see what will best, serve there needs. Craig Camel President Advanced Mold Diagnostics
Service Provider ResponseThank you for your kind words. It is always a pleasure being able to assist our customers and offer them several options for addressing their issues. I'm glad that we were able to help. Sincerely, Dyan Folino Production Manager Advanced Mold Diagnostics
Service Provider ResponseThank you so much for the wonderful review [removed member name]. It was our pleasure being able to assist you with your environmental needs. If at any time in the future you have questions or require assistance, please keep us in mind. We would be happy to help in any way that we can. Sincerely, Dyan Folino Production Manager Advanced Mold Diagnostics
Service Provider ResponseThank you for the kind words. Unfortunately, we do have to charge for proposals as we don't have commissioned sales people, all my staff are salaried. There are times when this does not apply, especially if you're local to our office in Broomall. Craig Camel President Advanced Mold Diagnostics Advanced Stucco Inspection
Service Provider ResponseThank you so much for all the kind words. All of us here felt like we were working for family with how comfortable you made us feel. Craig Camel Advanced Mold Diagnostics Advanced Stucco Inspection
Service Provider ResponseThank you for writing a review and sharing your feelings. Part of my job is to educate my clients. It’s a fine line that I have to tread when doing this. In my opinion it is relevant for people to be aware that there are stucco contractors out there who simply don’t know what they’re doing. Included in the price of the assessment is information and knowledge about the remediation process and that’s something you should expect. As for spending time explaining how my equipment works, I’ve found that people want to know how we arrive at our opinions, especially if the end result is that it’s an expensive fix. I disagree that stucco is a “bad technique”. Stucco installed correctly is a great cladding system. With all due respect, would you have known to purchase a moisture meter or to go in the basement and take readings if you had not hired me to do so? I will take to heart your feedback when educating future stucco homeowners. Craig Camel Advanced Mold Diagnostics Advanced Stucco Inspection
Advanced Mold Diagnostics Inc is currently rated 4.6 overall out of 5.
Advanced Mold Diagnostics Inc is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Advanced Mold Diagnostics Inc accepts the following forms of payment: MasterCard, Discover, Check, Visa
No, Advanced Mold Diagnostics Inc does not offer free project estimates.
Yes, Advanced Mold Diagnostics Inc offers eco-friendly accreditations.
No, Advanced Mold Diagnostics Inc does not offer a senior discount.
Yes, Advanced Mold Diagnostics Inc offers emergency services.
Yes, Advanced Mold Diagnostics Inc offers warranties.
Advanced Mold Diagnostics Inc offers the following services: Mold inspection & mold remediation, indoor air quality & odor investigations, thermal imaging & flood clean-up.
Areas in New York serviced are only for commercial or large residential only.
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2022 Super Service Award
Since 1989 our motto has been “Quality Above the Rest”! Our commitment to quality workmanship and always treating our customers as we would like to be treated, has earned us multiple Angie’s List Super Service Awards, the prestigious BBB Torch Award, the GAF President’s Club award and countless testimonials from many thousands of satisfied customers. Our dedication to ensuring 100% satisfaction with your project, using only high-quality materials and providing superior workmanship, has made us one of the premier exterior home remodeling contractors through the state of Delaware, Southeastern Pennsylvania, Maryland’s Eastern Shore and the Delmarva Peninsula. We are fully licensed and insured, our references are excellent and we encourage you to talk to our satisfied customers.