Mr. Rooter Plumbing of the Lehigh Valley (an Agentis owned and operated company) has been proudly servicing the Lehigh Valley since 1954. We are a fully insured and licensed business. We offer services such as general plumbing repair and installation, sewer and drain cleaning, hydro-jetting services, water heater repair and replacement, water softer installation, video inspection services, line location technology, complete bathroom and kitchen remodeling, water and sewer line replacement and many more. We have 24 hour / 7 day emergency service at no extra charge for nights, weekends or holidays. We also have a live representative answering the phone 24 hours a day to help assist you. Call us today! Additional DBA: Agentis Plumbing Additional web: http://www.agentisplumbing.com
Business highlights
71 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Plumbing repair & installation, drain cleaning, water heaters, water softeners, complete kitchen, bathroom remodeling, video inspection, excavations, water & sewer line replacement.
Description of Work: Everything went well and he explained to me how to prevent the faucet from freezing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Merrie M.
10/2017
5.0
plumbing
 + -1 more
Fine. Worked hard to figure out the problem.
Description of Work: Rain run cleared
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr Rooter Plumbing of Lehigh Valley
Thanks for the feedback [Member Name Removed]!
kathleen C.
10/2017
5.0
plumbing
 + -1 more
I had a leaking toilet - had to be replaced - and the hot water valve wouldn't shut off. Matt and Brian were quick, efficient and professional. My warranty company had to come to the house twice to fix the hot water prior to Mr. Rooter and they couldn't fix it. Everything seems to be working great. Would definitely hire again.
Description of Work: leaking toilet and the hot water valve in the shower wouldn't shut off
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Mr Rooter Plumbing of Lehigh Valley
Thanks for the feedback [Member Name Removed]! Matt and Brian are great technicians. It was our privilege to serve you!
Nancy J.
09/2017
1.0
plumbing
 + -1 more
The problem was that the guy decided it would have to be jack hammered up and re-concrete. Luckily I already had a handyman that worked at that property and he snaked it and that fixed it. So, they would've charged us $5,000.00 for a $100.00 job. It cost us $50.00 to snake it. The only good thing that they did, we wrote a letter to the owner of that franchise, and he refunded our $100.00 service thing when they came out. That was the only good thing. I didn't need the work done. I might use Mr. Rooter, but I'm not going to use that franchise.
Description of Work: They came out because we had sewage coming up in the basement.
Rating Category
Rating out of 5
value
1.0
$5,000
Response from Mr Rooter Plumbing of Lehigh Valley
Hi [Member Name Removed], I'm happy to hear that someone came out and temporarily fixed your backed-up sewage issue. However, we provided you with an estimate for a permanent fix that will need to be done by someone in the future. Our technician documented his visit to this property quite well. It appears he spent an hour and a half diagnosing the issue, which is much more than a clogged line. The pictures in our database show that it is a broken pipe under the floor. The Landlord then requested an estimate which we provided. We did refund the $100 diagnostic charge when you appealed to our office. Yet, this is the second "F" review you've left for our company for the same service call. With your diagnostic charge already refunded, we are wondering if there was anything else we could have done to provide you with both an accurate estimate and satisfactory service? -Joe and the Agentis Team
Young C.
09/2017
5.0
plumbing
 + -1 more
It went very well. Plumber was courteous and professional. He explained the problems in plain words. He honored an Angie's coupon. And did some extra works free. Awesome!
Description of Work: Need to replace a bathtub faucet and a shower head combo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda B.
09/2017
5.0
plumbing
 + -1 more
Everything works well, they are always up front about the costs and willing to respond to questions. I several items taken care of over the past few months
Description of Work: repair toilet, replace outside faucets, leak in shower, repair leaking pipe
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Bob L.
07/2017
5.0
plumbing
 + -1 more
They did a very good job and took care of the problem. They are very efficient and professional.
Description of Work: Mr. Rooter came and unclogged pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Mr Rooter Plumbing of Lehigh Valley
Hi [Member Name Removed]. Thanks for your "A" review! It's a privilege to serve our Lehigh Valley neighbors. Cheers!
sheila E.
06/2017
5.0
home remodeling
 + -1 more
They're?great. Very professional. Timely and all that good stuff. He was here this morning actually. I've worked with him for the last eight years.
Description of Work: This was at my business. He repaired toilets. Newfangled toilets so they're not easy.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CHARLES R.
06/2017
5.0
plumbing
 + -1 more
The work was done very well, will definitely recommend to my friends.
Description of Work: Replace 4" cast iron stack.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$939
Barbara S.
06/2017
4.0
drain cleaning
 + -1 more
The one thing I didn't like about them was that they do one of those deals where they made me sign a contract. I just wanted to pay for the service and if I needed them again I would call them. Other than that, they were okay. As far as the service, I would give them a B, but if that contract plays into it I would give them a C or D. I don't remember what it cost me, but as for as I'm concerned it was a waste of money.
Description of Work: I had a sewer back up and that's what they came for. I don't know if it was a clog. I have quite a few sewer problems here.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
DANA D.
06/2017
5.0
plumbing
 + -1 more
Job was completed though not very easily...but that was due to how our place is constructed! Lou was great!
Description of Work: Replacement of leaking home bib
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jill H.
05/2017
5.0
plumbing
 + -1 more
perfect - they were very professional and prompt
Description of Work: the kitchen faucet started off as a drip and then a full fledge running of water. They determined the problem and made their suggestions and followed through with fixing the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie C.
05/2017
5.0
plumbing, water heater repair
 + 0 more
It was perfect, they did a really good job. We don't have a standard water heater and was getting the run around from someone else. They were able to accommodate us which we appreciated.
Description of Work: Installed a water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Randy V.
05/2017
5.0
plumbing
 + -1 more
Very courteous and professional! A++
Description of Work: Installed new plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Mr Rooter Plumbing of Lehigh Valley
Thanks for your great feedback [Member Name Removed]! It's deeply appreciated! Make sure to check out our AgentisPlumbing.com website for a returning customer coupon. We give even bigger discounts for folks who come back to us than we even do to new customers.
Mary I.
05/2017
5.0
plumbing
 + -1 more
The plumber was great. Repair was fast and everything works great now. He was sensitive to try to save us money by reusing some of the existing pipe.
Description of Work: Pipes replaced under sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr Rooter Plumbing of Lehigh Valley
Thanks for your great feedback [Member Name Removed]! It makes us pretty happy to hear our Techs are taking care of our customers. For next time, make sure to check out our AgentisPlumbing.com website for a returning customer coupon. It'll save you even more money!
Lan T.
05/2017
5.0
plumbing, water heater repair
 + 0 more
He was very thorough. Explain everything before he do it.
Description of Work: Install water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jon and Renee P.
04/2017
2.0
plumbing
 + -1 more
Plumber shows up at 3:45 in 12:00 to 4:00 window and proceeds to overdiagnose my problem. He spun me a story about decomposing galvanic pipe in a mystery location between the floors. I did some research last night. That would be brown/red not black. I did even more googling. Turns out my problem was decomposing flexible line under my sink. I fixed it myself. I have not received the quote yet for tearing up and replacing the water lines.
Description of Work: I had inexplicable black oily particles in my bathroom cold water faucet. I had no idea what was going on and called the plumbing service.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
3.0
Esin A.
03/2017
5.0
plumbing
 + -1 more
It went very well, he has been here before and i asked for him specifically. Very good job! He was knoeldgable and helped with our Kitchen sink with information he knew alot obout.
Description of Work: They installed a new toilet. He did help me with my Kitchen sink also but i wasn't charged for that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lydia R.
02/2017
5.0
plumbing, drain cleaning
 + 0 more
He arrived on time and made quick work of my problem. Very professional. We continued to my sister's house where there was a more serious problem, and he just kept unloading gear, determined to fix the problem. When he needed to call for additional help, that help arrived in a reasonable time, and the got out the tough clog. This is the 3rd or 4th time I've used this company, and I'm always satisfied. The price can be a little high, but the job always gets down well.
Description of Work: I had a simple bathtub drip and a clogged pipe at my sister's house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph C.
02/2017
5.0
plumbing
 + -1 more
It only took an hour to install the toilet. It was great. They left the area cleaner than it was before they showed up. I requested that they cut the rug around where the toilet was going in and he did it with no problem. It took him a little longer but he did it and did not complain.
Description of Work: Installed the toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Joseph C.
02/2017
5.0
plumbing
 + -1 more
They showed up quickly during an emergency and expeditiously.
Description of Work: They came out for an emergency. My toilet was flooding and he repaired that.
Rating Category
Rating out of 5
Yes, I recommend this pro
Rudolph P.
11/2016
5.0
plumbing, wells
 + 0 more
Did a great job. Showed up promptly fully prepared for the pump replacement. Performed the job in short order, Left no trace of their presence when finished.
Description of Work: Replaced defective well pump.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Richard A.
11/2016
5.0
plumbing
 + -1 more
Upon contacting Mr. Rooter, the dispatcher told us he'd have someone contact us as soon as possible. Matt N. called almost immediately, was at the house within a half hour, and in little more than an hour was able to correct the problem. The defective valve (and the adjoin one) were replaced. We are very pleased with the entire response of Mr. Rooter and Matt on a Sunday afternoon. We found an on-line coupon at Angie's List which was applied to the overall cost, as well !!
Description of Work: We had a plumbing disaster of sorts on a Sunday afternoon recently, where the valve on the washer connection had broken, causing water to flow freely into the laundry room. We were able to shut the entire system down quickly, preventing water damage but that left the entire house without water !!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Jennifer M.
10/2016
5.0
plumbing, drain cleaning
 + 0 more
All clogs were removed efficiently and price was reasonable.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating
FAQ
Mr Rooter Plumbing of Lehigh Valley is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Mr Rooter Plumbing of Lehigh Valley accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mr Rooter Plumbing of Lehigh Valley offers free project estimates.
Yes, Mr Rooter Plumbing of Lehigh Valley offers eco-friendly accreditations.
No, Mr Rooter Plumbing of Lehigh Valley does not offer a senior discount.
Yes, Mr Rooter Plumbing of Lehigh Valley offers emergency services.
Yes, Mr Rooter Plumbing of Lehigh Valley offers warranties.
Mr Rooter Plumbing of Lehigh Valley offers the following services: Plumbing repair & installation, drain cleaning, water heaters, water softeners, complete kitchen, bathroom remodeling, video inspection, excavations, water & sewer line replacement.